Mercier Consultancy MD is thrilled to offer an opportunity for Spanish Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and have a strong commitment to customer support, this role is perfect for you. You will be responsible for assisting customers with their inquiries related to renewable energy solutions, ensuring they receive the information and support they need in Spanish.

Key Responsibilities

• Respond to customer inquiries regarding renewable energy products and services via phone, email, and chat in Spanish.
• Provide information on installation processes, energy efficiency, and product specifications.
• Assist customers with account management, billing inquiries, and service changes.
• Resolve issues and complaints effectively, ensuring customer satisfaction.
• Maintain accurate records of customer interactions in the customer relationship management (CRM) system.
• Collaborate with sales and technical teams to enhance customer experience and service delivery.
• Stay updated on industry regulations and advancements in renewable energy to provide accurate information.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Portuguese Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and committed to providing excellent customer service, this position is perfect for you. In this role, you will assist customers and clients in understanding renewable energy solutions, while delivering exceptional service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Portuguese.
• Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
• Assist customers with account management, service inquiries, and troubleshooting.
• Document all customer interactions accurately in our CRM system, following regulatory compliance.
• Collaborate with technical teams to resolve issues and enhance the customer experience.
• Stay updated on industry trends and company offerings to provide accurate and helpful information.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and are eager to help customers navigate their inquiries related to renewable energy solutions. As part of our dedicated team, you will provide essential support to clients while effectively communicating in Polish.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products, services, and programs via phone, email, and chat in Polish.
• Educate customers on the benefits of renewable energy solutions and assist with service applications.
• Help troubleshoot issues and provide solutions in a timely manner.
• Document customer interactions accurately and maintain comprehensive records.
• Collaborate with internal teams to address customer needs and improve service offerings.
• Stay updated on industry trends and developments to offer informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for Nordic Speaking Customer Service Representatives in the Renewable Energy industry. As a vital part of our team, you will assist customers in understanding and utilizing renewable energy solutions while providing exceptional service in Nordic languages. This opportunity is perfect for individuals who are passionate about sustainability and eager to contribute to a greener future.

Key Responsibilities

• Handle customer inquiries regarding renewable energy products and services via phone, email, and live chat in Nordic languages.
• Educate customers on renewable energy solutions, installation processes, and maintenance requirements.
• Assist with account management, service scheduling, and resolving any issues or concerns.
• Document customer interactions and feedback accurately to improve service delivery.
• Collaborate with technical and sales teams to enhance customer experiences and resolve inquiries efficiently.
• Stay updated on industry trends, innovations, and company offerings in renewable energy.

Requirements

Mercier Consultancy MD is thrilled to offer a position for German Speaking Customer Service Representatives in the renewable energy industry. This role is an excellent opportunity for individuals passionate about sustainability and customer support. As a key member of our team, you will assist customers in navigating their inquiries related to renewable energy products and services, all while delivering exceptional support in German. Your role will be vital in promoting sustainable practices and enhancing customer satisfaction.

Key Responsibilities

• Respond to customer inquiries concerning renewable energy solutions, installation processes, and service offerings via phone, email, and live chat in German.
• Provide accurate information about renewable energy products, benefits, and available incentives.
• Assist customers through the application and installation process, addressing concerns and providing support.
• Resolve customer complaints and issues with empathy and professionalism.
• Maintain detailed documentation of customer interactions and inquiries in the database.
• Collaborate with technical and sales teams to ensure smooth service delivery.
• Stay informed about industry trends and developments to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the renewable energy industry. This is a fantastic opportunity for individuals who are passionate about sustainability and customer engagement. In this role, you will be responsible for assisting customers with inquiries related to renewable energy products and services, all while providing exceptional support in Dutch. Your contributions will help promote a greener future and enhance customer satisfaction.

Key Responsibilities

• Manage customer inquiries regarding renewable energy solutions, installation processes, and service options via phone, email, and chat in Dutch.
• Provide clear and accurate information about renewable energy products, incentives, and policies.
• Assist customers in the application and installation processes, addressing any concerns they may have.
• Resolve customer complaints and issues with empathy and professionalism.
• Document all customer interactions and maintain detailed records in the database.
• Collaborate with technical and sales teams to ensure seamless service delivery.
• Stay up to date with industry developments to better assist customers.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations we are seeking a Production Supervisor to join our Ritsona Facility. The role involves overseeing and coordinating on-site projects, supervising contractors, ensuring compliance with project timelines, and contributing to the daily operations of the facility.

Role Overview

Reporting to the Plant Manager, the Supervisor will act as a field engineer, ensuring that project execution within the facility meets technical, safety, environmental, and operational standards. This role also includes active participation in day-to-day plant operations, fostering collaboration between teams, and supporting continuous improvement initiatives.

Key Responsibilities

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste‑management solutions across the Eastern Mediterranean, Egypt and the Balkans. Operating in six main business pillars—including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste and Technology—we are committed to sustainability, innovation, and operational excellence.

As part of our digital transformation, we are seeking a hands-on Digital Business Analyst to join the Technology & Innovation Department. Reporting to the Head of Technology & Innovation, you will drive the full lifecycle of technology and process-improvement initiatives — from requirements gathering and solution design to delivery oversight and change management. You will ensure that business needs are clearly captured, translated into actionable solutions, and that projects align with strategic goals, deliver measurable value, and comply with relevant industry’s best practices and standards.

Role Overview:

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are looking for a reliable and efficient Back Office Secretary to strengthen our administrative support structure at the Group headquarters in Piraeus. This role will act as the primary point of contact for the company, managing schedules, communication, and administrative tasks with efficiency and discretion. The ideal candidate should have excellent problem-solving skills, strong communication abilities, and a proactive approach to daily operations.

Role Overview:

The Back Office Secretary will be responsible for managing central administrative and reception functions of the Group’s headquarters, providing timely communication, handling sensitive documentation, supporting executive needs, and ensuring professional experience for visitors and callers.

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are seeking a highly organized and analytical Sales Operations Specialist to act as a liaison between Sales, Marketing and Finance teams to ensure alignment of objectives, execution, and continuous improvement.

Role Overview:

The Sales Operations Specialist will support our sales team in achieving commercial operational efficiency . This role will be instrumental in driving sales performance through data-driven insights, CRM management, process optimization, and sales reporting.

Key Responsibilities:

Sales Analytics & Reporting

• Develop and maintain sales dashboards and reports (monthly, quarterly, annual)
• Analyze sales performance data, trends and KPIs
• Support forecasting processes and revenue planning

CRM & Sales Tools Administration