Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the healthcare industry. This position is ideal for individuals who are passionate about healthcare and dedicated to providing exceptional support to clients. As a representative, you will assist customers with their healthcare inquiries in French, contributing to a positive and supportive experience.

Key Responsibilities

• Manage customer inquiries related to healthcare services, insurance, and medical products via phone, email, and chat in French.
• Provide comprehensive information regarding services, appointment scheduling, and eligibility requirements.
• Assist customers with claims processing, account management, and resolving any issues that arise.
• Document all interactions accurately in the CRM system to ensure continuity of care.
• Work collaboratively with healthcare professionals and internal teams to address customer needs effectively.
• Stay informed about healthcare regulations, policies, and industry trends to provide accurate and helpful assistance.

Requirements

Senior Software Engineer (AI Healthcare Communication)

Location: San Francisco, CA

Employment Type: Full-time

Work Arrangement: Hybrid (4 days/week in-person)

About the Role

Our client is a rapidly growing, well-capitalized healthcare AI company focused on making exceptional healthcare accessible anytime, anywhere. They are building an AI-powered healthcare communication platform that uses voice agents as the first point of contact for medical practices, handling tasks from appointment scheduling to patient triage. The platform has facilitated over 30 million patient interactions and is growing rapidly (10x growth since January 2024).

They are seeking a Senior Software Engineer who is product-minded and passionate about transforming healthcare accessibility. You will be tasked with building and scaling their customizable fleet of GenAI agents (Assort OS) and working with cutting-edge AI through partnerships with companies like OpenAI and Gemini.

What You'll Do

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island. In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Mercier Consultancy MD is excited to offer a unique opportunity for Estonian Speaking Customer Service Representatives in the manufacturing industry. This role is ideal for individuals who are passionate about customer service and have an interest in manufacturing processes and products. As a customer service representative, you will assist clients in Estonian, ensuring they have a smooth experience with our services and products.

Key Responsibilities

• Handle customer inquiries regarding manufacturing services, product specifications, and order management via phone, email, and chat in Estonian.
• Provide detailed information on product availability, pricing, and lead times.
• Assist customers with order placements, modifications, and tracking.
• Resolve any issues or complaints in a prompt and professional manner.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with production teams to provide real-time updates and insights to customers.
• Stay informed about manufacturing trends and product offerings to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Aviation industry. This position is ideal for individuals who are passionate about travel and aviation and have a commitment to delivering excellent customer service. In this role, you will assist customers with their inquiries related to flights, bookings, and aviation services, providing support in Estonian.

Key Responsibilities

• Manage customer inquiries regarding flight schedules, reservations, and cancellations via phone, email, and chat in Estonian.
• Provide information on travel requirements, baggage policies, and service options.
• Assist customers with their bookings, modifications, and special requests in a timely manner.
• Address and resolve customer complaints effectively, ensuring a high level of customer satisfaction.
• Document all customer interactions accurately in our CRM system.
• Collaborate with various internal teams to provide customers with accurate and timely information.
• Stay informed about aviation trends and company services to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the telecommunications industry. This role is designed for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will engage with clients in Norwegian, assisting them with their telecommunications inquiries and ensuring they receive top-notch service.

Key Responsibilities

• Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting, via phone, email, and chat in Norwegian.
• Assist customers with account management, billing inquiries, and service modifications.
• Provide accurate information regarding product features, promotions, and service coverage.
• Resolve customer complaints and technical issues swiftly to ensure satisfaction.
• Document all customer interactions thoroughly in the CRM system for follow-up and reporting.
• Collaborate with internal departments to improve service delivery and customer experience.
• Stay informed about new products, services, and industry developments to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Swedish Speaking Customer Service Representatives in the Pharmaceuticals industry. If you have a passion for healthcare and a commitment to delivering high-quality service, this role is perfect for you. As a member of our customer service team, you will assist healthcare professionals and customers with their inquiries regarding pharmaceutical products and services, all while communicating effectively in Swedish.

Key Responsibilities

• Handle inquiries related to pharmaceutical products, prescriptions, and healthcare solutions via phone, email, and chat in Swedish.
• Provide accurate information on product availability, usage instructions, and regulatory guidelines.
• Assist customers with order processing, billing questions, and service-related issues.
• Resolve customer complaints and inquiries promptly, ensuring a high level of satisfaction.
• Document all interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to ensure seamless and efficient service delivery.
• Stay informed about pharmaceutical industry regulations and product updates to provide the most relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an excellent opportunity for Finnish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who are passionate about logistics and want to provide top-notch support to customers while utilizing their language skills. You will be instrumental in ensuring that clients receive the assistance they need in Finnish, enhancing their overall experience in the logistics sector.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipments, and supply chain solutions via phone, email, and chat in Finnish.
• Assist customers with order tracking, logistics options, and any necessary adjustments to their shipments.
• Provide detailed information on shipping procedures, delivery times, and service offerings.
• Resolve customer concerns and issues promptly, maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system to ensure proper follow-up.
• Collaborate with internal teams to improve service delivery and streamline operations.
• Keep updated on industry trends and company services to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for Danish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and customer support. As a representative, you will assist customers in managing their telecommunications needs and ensure a high level of satisfaction while communicating effectively in Danish.

Key Responsibilities

• Manage customer inquiries regarding telecommunications products and services via phone, email, and chat in Danish.
• Assist customers with account management, billing questions, and service modifications.
• Provide information about service plans, promotions, and technical support options.
• Resolve customer complaints and issues promptly to ensure customer satisfaction.
• Document customer interactions accurately in the CRM system for reference and follow-up.
• Work collaboratively with internal teams to improve service delivery and address customer needs.
• Stay informed about new products, services, and industry developments to enhance customer support.

Requirements

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Analyst, Financial Systems in Virginia.

This role plays a vital part in supporting and enhancing enterprise-wide financial systems that enable core reporting, forecasting, and planning functions. The Senior Analyst will manage and maintain financial applications—primarily Hyperion Planning and Essbase—while ensuring data integrity, efficient reporting, and seamless end-user experiences. This is a cross-functional role that works closely with teams in Accounting, Corporate FP&A, Tax, and Finance, making communication and problem-solving skills essential. The ideal candidate is both technically proficient and business-savvy, with a passion for driving process improvements and enabling better financial decision-making through data.

Accountabilities: