About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

About the Role

We are looking for a motivated Product Owner / Business Analyst to join our product team.

You will work closely with product managers, developers, designers, and stakeholders to help gather requirements, document business needs, and support the delivery of user-centered digital solutions.

Key Responsibilities

Full Time Lead Specimen Collector Phlebotomist 

Location: Lexington, KY

Schedule: Full-Time | Monday-Friday 8:00am-4:00pm, schedule may vary (40 hours/week)

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Lead Specimen Collector Phlebotomist is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Lead Specimen Collector Phlebotomist: 

Full Time Female Specimen Collector Phlebotomist II

Location: South Bend, IN

Schedule: Full-Time | Monday-Friday, 8am-5pm

Seeking: Female candidates required for observed collections of gender identified male/female patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector Phlebotomist II is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector Phlebotomist II: 

The Medical Records and Support Assistant(s) provide administrative and technical support for medical record management functions. This position is staffed by personnel classified under the Department of Labor (DOL) Occupational Code 12190 – Medical Record Technician.

The role supports the organization’s health information management activities by ensuring the accurate processing, maintenance, protection, and organization of medical records in compliance with applicable regulatory and organizational standards.

Key Responsibilities

• Maintain, organize, and manage medical records in electronic and/or paper-based systems
• Review medical documentation for completeness, accuracy, and proper authorization
• Enter, update, and verify patient information in health information systems
• Retrieve and distribute medical records in accordance with privacy and security regulations
• Assist with scanning, indexing, and archiving medical documentation
• Support release of information processes in compliance with HIPAA and applicable policies
• Track and log record requests, ensuring timely fulfillment
• Maintain confidentiality of protected health information (PHI)
• Provide administrative support to clinical and case management staff as needed
• Assist with audits, reporting requirements, and quality assurance activities

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Full Time Male Specimen Collector Phlebotomist 

Location: Nicholasville, KY,

Schedule: Full-Time | Monday - Friday 6:00am-2:00pm

Seeking: Male candidates required for observed collections of gender identified male patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector Phlebotomist is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector Phlebotomist: 

Full Time Specimen Collector Phlebotomist 

Location: Clarksville, IN

Schedule: Full-Time | Monday - Friday 9:00am-4:00pm (35 hours/week)

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector Phlebotomist is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector Phlebotomist: 

Full Time Female Specimen Collector  

Location: Missoula, MT

Schedule: Full-Time | Monday, Wednesday, Friday 8:00am-5:30pm; Tuesday and Thursday 9:00am-4:00pm

Seeking: Female candidates required for observed collections of gender identified female patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Part Time Specimen Collector  

Location: St. Paul, MN

Schedule: Part-Time | Monday-Friday 8:45am to 1:00pm

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

• Collect patient urine and/or oral fluid (saliva) specimens 
• Process and package collections for shipping
• Serve as an intermediary between the practice / clinic and the laboratory 
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in ordering portal
• Order and maintain collection supplies inventory onsite 
• Observe collection for Millennium Health specimens (when applicable)
• Driving from/to multiple facilities may be required

Requirements