Embark on a fantastic career journey with Next Job Abroad as a Nordic Speaking Customer Support Agent in the vibrant iGaming industry in Malta! This is an excellent opportunity for individuals who are fluent in Nordic languages and are passionate about providing exceptional customer service while living in a beautiful Mediterranean locale. As a member of our supportive team, you will assist Nordic-speaking customers, ensuring they have a positive and engaging gaming experience.

Your responsibilities will include managing customer inquiries, resolving issues, and delivering comprehensive information about our diverse gaming offerings. If you possess a friendly attitude, excellent communication skills, and a dedication to customer satisfaction, we would love to have you on our team. Additionally, our relocation support makes moving to Malta seamless and enjoyable!

Next Job Abroad is thrilled to present a fantastic opportunity for Nordic Speaking Customer Service Agents in the dynamic iGaming sector. Located in the vibrant atmosphere of Malta, this role invites you to become part of a fast-paced industry that combines entertainment and technology. If you are passionate about providing exceptional customer service and thrive in a multicultural environment, this position is perfect for you! Relocation assistance is provided to make your transition as seamless as possible.

Responsibilities

• Assist customers in Nordic languages and English with inquiries related to our iGaming products and services.
• Provide detailed information about games, promotions, and account management.
• Troubleshoot customer issues efficiently and effectively, ensuring a smooth gaming experience.
• Engage with customers through various channels, including email, chat, and phone.
• Collaborate with team members to enhance service quality and improve customer satisfaction.
• Document customer interactions and feedback to aid the continuous improvement of our offerings.
• Stay informed on the latest iGaming trends and updates to provide knowledgeable support.

Requirements

Join the innovative team at Next Job Abroad as a Finnish-speaking Technical Support Agent in the sunny city of Malaga, Spain! Spend your days in a vibrant tech company where you'll tackle exciting challenges and provide essential support to our Finnish clients. This role is perfect for those who enjoy problem-solving and are passionate about technology.

As a Technical Support Agent, you will be the first point of contact for customers experiencing technical issues. Your technical expertise and communication skills will help you guide clients through troubleshooting processes, ensuring they receive quick and effective solutions. If you are a tech enthusiast with a flair for helping others and want to experience life in beautiful southern Spain, we would love to hear from you!

Responsibilities

• Provide technical support to Finnish-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to our products and services.
• Guide customers through detailed technical processes and solutions.
• Document all customer interactions and solutions in our support system.
• Collaborate with other departments to escalate and resolve complex issues.
• Maintain up-to-date knowledge of our products and services to offer informed support.
• Contribute to improving our support processes and customer satisfaction.

Requirements

Step into an exciting role with Next Job Abroad as a Finnish Speaking Customer Support Agent in the thriving iGaming industry based in Malta! This is an excellent opportunity to leverage your language skills and passion for customer service while experiencing life on a beautiful Mediterranean island. As a key member of our support team, you will assist Finnish-speaking players, ensuring they receive outstanding support and guidance.

Your role involves responding to inquiries, resolving issues, and educating customers about our gaming products through various channels. If you are enthusiastic, personable, and dedicated to enhancing the customer experience, we invite you to join our team. Plus, we offer a comprehensive relocation package to help ease your transition to Malta!