Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Compliance Operations Manager (Fintech/Payments)

Location: Remote - Based in EST timezone

Compensation: $80K - $120K

We believe in a world of fair economic opportunity, where global commerce can flourish thanks to frictionless exchange of value. Our primary mission is enabling drastically faster, cheaper, and more reliable transactions for businesses in emerging markets.

We are looking for a Compliance Operations Manager to take absolute ownership of the systems, processes, and relationships that are the backbone of our day-to-day operations. This role is about acting like a founder, building trust with clients and partners, and creating a culture of relentless execution and accountability in a high-growth environment.

As the Compliance Operations Manager, you will lead the team responsible for handling critical financial compliance requests (such as Requests for Information - RFIs) from our banking partners. This is a hands-on leadership role focused on execution, building trust, and driving efficiency.

Strategic Account Manager - Next-Gen Blockchain Infrastructure

Location: Remote - Based in France (strongly preferred), Spain or European Union

Compensation: $70K - $105K

Join a dynamic fintech scale-up founded by top leaders and world-class engineers building the next generation of secure blockchain wallet infrastructure. We are hiring a high-energy, customer-focused Strategic Account Manager ready to make an immediate impact in a fast-growing, cutting-edge industry.

This role is ideal for someone who thrives in a results-driven environment, takes ownership, and is dedicated to growth. You will be instrumental in supporting customers, driving platform adoption, managing client onboarding, and handling both inbound and outbound sales activities.

As a Strategic Account Manager, you will be the key liaison for our most important clients, ensuring their success and driving the expansion of platform adoption.

Senior Data Engineer - AI-First Fintech Platform

Location: Remote - Fully Remote - Across Europe

Compensation: $120K - $140K

We are a rapidly growing fintech and crypto platform undergoing an AI-first transformation. We are seeking a strategic, high-impact, and high-ownership Senior Data Engineer to build the foundational data infrastructure that powers our cutting-edge AI features.

You will report directly to the CTO and work closely with our Machine Learning (ML) team to consolidate and govern our data ecosystem (including PostgreSQL, Kafka, BigQuery, and GCS) into a clean, governed, and ML-ready platform. Your contributions will directly enable critical AI functionality across our product suite.

This role is responsible for the end-to-end design, implementation, and governance of our core data platform, ensuring high performance and readiness for ML applications.

Mercier Consultancy MD is excited to offer a position for a Danish Customer Advisor in the banking sector, located in the vibrant city of Athens! This role is perfect for individuals passionate about financial services and eager to provide exceptional support to our Danish-speaking clients.

Key Responsibilities

• Deliver high-quality customer service to Danish-speaking clients regarding banking products and services via phone, email, and chat.
• Assist customers with inquiries about accounts, transactions, loans, and other banking services.
• Resolve customer complaints and provide effective solutions to enhance the banking experience.
• Maintain accurate records of customer interactions and feedback in our CRM system.
• Collaborate with internal teams to relay customer feedback and implement service improvements.
• Stay informed about the latest banking regulations, products, and trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is seeking a dedicated French Financial Services Advisor to join our team in vibrant Athens. This is an exciting opportunity for individuals passionate about finance and customer service. In this role, you will provide high-quality assistance to our French-speaking clients, helping them navigate their financial needs with confidence and expertise.

Key Responsibilities

• Assist French-speaking clients with inquiries related to financial products and services.
• Provide advice and support during the application and consultation process, ensuring a seamless experience.
• Build and nurture strong relationships with clients through active communication and personalized service.
• Document client interactions accurately in our CRM system to maintain clear records and support efficient communication.
• Work collaboratively with various departments to address client needs and improve service delivery.
• Stay informed about market trends and product offerings to provide accurate and relevant information to clients.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a renowned Financial Services Company based in Greece. This role is ideal for individuals who are passionate about finance and dedicated to delivering exceptional customer service. As a representative, you will engage with clients in Italian, assisting them with inquiries related to financial products, services, and transactions.

Key Responsibilities

• Manage incoming customer inquiries related to financial services, including account management, investment options, and general banking queries via phone, email, and chat in Italian.
• Provide accurate information about financial products, promotions, and compliance requirements.
• Assist customers with issue resolution, transactions, and account-related questions.
• Document all customer interactions and inquiries accurately in the CRM system for record-keeping.
• Collaborate with internal teams to improve service delivery and client satisfaction.
• Stay informed about financial market trends and company offerings to provide relevant advice to customers.

Requirements

Senior Accounting Manager - Foundational Finance for the Future of Money

Location: New York City (Hybrid)

Compensation: $140K - $175K

We are building a foundational platform designed to transform how value moves globally, focusing on creating a new, efficient financial fabric underpinned by programmable digital dollars. We are a mission-driven company, backed by world-class investors, dedicated to driving the adoption of trusted, accessible, and utility-focused on-chain value.

The Senior Accounting Manager will be a critical hire, reporting to the Director of Finance and taking ownership of key financial operations, specifically bridging traditional accounting discipline with the evolving world of digital assets. You will serve as the primary controller for digital asset accounting, manage relationships with external accounting partners, and lead crucial regulatory reporting submissions.

This role requires a hands-on approach and significant ownership, ideal for a professional eager to shape processes and build scalable financial systems from the ground up within a fast-paced, high-growth startup environment. You will partner closely with engineering, operations, and compliance teams to ensure accurate financial records, timely reporting, and strong internal controls.

Key Responsibilities:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking an experienced Capital Markets Business Analyst to support initiatives across Data Foundation & Analytics reference data, market data, and trade lifecycle processes. The ideal candidate will have strong capital markets domain expertise, hands-on data analysis skills, and the ability to bridge business requirements with technical delivery teams.

Key Responsibilities

Capital Markets & Trade Lifecycle:

• Analyze and document business processes across equities, fixed income, and derivatives products.
• Support end-to-end trade lifecycle analysis and process optimization.

Reference Data & Master Data Management (MDM):

• Contribute to golden-source reference data design and attribute hierarchies.
• Support data modeling, data lineage mapping, and corporate action workflows.

Data Quality & Controls: