About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships and bulk carriers. Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability. This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world.

As a Technical Coordinator (Technical Department)

You will support Technical Department’s processes in collaboration with the Fleet Manager, Assistant Fleet Manager and Technical Superintendent. The role reports to the Fleet Manager.

As a part of your role, you will:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

• Leads site identification, feasibility, and selection
• Develops patient and site engagement strategy and activities
• Builds strong relationships with investigators and site staff to facilitate trial operations.
• Provides operational support to monitoring teams, including site follow-up and issue resolution.
• Supports local start-up activities (contracting, ethics submissions, budget tracking) when required.
• Ensures patient-facing materials comply with local regulations.

Requirements

About You
At Excelya, taking audacious steps is encouraged, so we're looking for individuals who are ready to grow with us and share our values.

Mercier Consultancy MD is pleased to offer exciting Polish Speaking job opportunities in beautiful Bulgaria, complete with a fully paid relocation package. This role is perfect for individuals looking to immerse themselves in a new culture while utilizing their language skills in a dynamic work environment. You will be joining a team that values excellence in service and teamwork.

Key Responsibilities

• Engage with clients and customers in Polish, providing assistance and support through various communication channels.
• Manage inquiries and resolve issues promptly while ensuring a high level of customer satisfaction.
• Collaborate effectively with team members to meet organizational goals and service standards.
• Document interactions with clients accurately for future reference and follow-up.
• Participate in training sessions to stay updated on products, services, and best practices.
• Contribute to team projects and initiatives aimed at improving customer experience and operational efficiency.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Polish Speaking Back Office Gaming Support Specialist, with fully paid relocation. This position is ideal for individuals who are organized and possess strong problem-solving skills within the gaming industry. As part of our dedicated team, you will provide vital back office support, assisting both customers and internal teams to ensure a seamless experience in our gaming operations.

Key Responsibilities

• Deliver back office support for gaming-related inquiries from Polish-speaking customers through various communication channels.
• Collaborate with operational and technical teams to address and resolve issues effectively.
• Document customer interactions and internal processes with accuracy to maintain comprehensive records.
• Support the implementation of improvements to optimize back office operations and enhance customer satisfaction.
• Stay updated on gaming products, trends, and regulations to provide informed support.
• Participate in training and development programs to enhance your skills and knowledge in the gaming sector.

Requirements

Join Mercier Consultancy MD as a Norwegian Speaking Solutions Consultant in Sofia, where we offer fully paid relocation for the right candidate! We are looking for a dynamic professional who speaks Norwegian fluently and has a passion for delivering exceptional client solutions. In this role, you will work closely with our clients to understand their needs and help them leverage our technology solutions for business success.

Key Responsibilities

• Engage with clients to capture their requirements and business objectives.
• Craft and present tailored solutions that effectively address client challenges.
• Provide consultative support, ensuring clients understand the value and capabilities of our offerings.
• Work collaboratively with internal teams to guarantee seamless implementation and ongoing support.
• Conduct comprehensive training for clients, empowering them to maximize the use of our solutions.
• Keep abreast of industry trends and emerging technologies to advise clients effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Support Analyst in the FinTech sector, with fully paid relocation. This role is suited for individuals who are passionate about finance and technology and possess excellent communication skills in Norwegian. As a Customer Support Analyst, you will provide top-tier support to our clients, ensuring that they receive the assistance they need to navigate our financial technology solutions effectively.

Key Responsibilities

• Deliver exceptional customer support to Norwegian-speaking clients via phone, email, and live chat.
• Assist clients with inquiries related to our FinTech products and services, providing guidance and solutions.
• Analyze and troubleshoot issues affecting customer accounts, ensuring timely resolution.
• Document interactions and maintain accurate records of customer inquiries in the CRM system.
• Collaborate with technical teams to escalate complex issues and contribute to continuous improvement.
• Stay updated on industry trends and product updates to enhance customer support.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for a French Speaking Customer Service Agent to join a renowned multinational company, with the convenience of working remotely from Greece. This role is tailored for individuals who are passionate about providing exceptional customer service to French-speaking clients, helping them navigate inquiries and concerns with professionalism and care.

Responsibilities

• Handle inquiries from French-speaking customers via phone, email, and chat, ensuring prompt and accurate responses.
• Assist customers with product-related questions, order management, and account inquiries.
• Resolve customer complaints and issues, maintaining high levels of customer satisfaction.
• Document all customer interactions in the CRM system to ensure consistent service delivery.
• Collaborate with team members and other departments to enhance service offerings and efficiency.
• Stay informed about product features, promotions, and company updates to provide informed support.

Requirements