Join Mercier Consultancy MD as a Finnish Customer Support Specialist and enjoy the flexibility of working remotely from Greece, with relocation included! This role is perfect for individuals who are fluent in Finnish and are passionate about providing exceptional customer service. You will play a crucial role in assisting our Finnish-speaking clients by resolving inquiries and ensuring customer satisfaction.

Key Responsibilities

• Deliver outstanding customer support to Finnish-speaking clients through various communication channels, including phone, email, and chat.
• Manage customer inquiries and provide timely resolutions to ensure a positive experience.
• Document customer interactions accurately for tracking and follow-up purposes.
• Collaborate with internal teams to handle complex inquiries and escalate issues as needed.
• Stay updated on product knowledge and company policies to provide accurate information.
• Participate in training and development programs to enhance skills and service quality.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for a Finnish Customer Consultant to join our team in a remote role based in Greece, including paid relocation! In this position, you will assist our Finnish-speaking customers with their inquiries, providing them with excellent support and service. If you are dedicated to enhancing customer experiences and enjoy working in a dynamic environment, we would love to welcome you!

Key Responsibilities

• Deliver exceptional customer support to Finnish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to products, services, and technical issues.
• Resolve concerns and provide solutions while ensuring customer satisfaction.
• Document all customer interactions and feedback to contribute to continuous improvement.
• Work closely with internal teams to resolve issues and enhance the customer experience.
• Remain knowledgeable about products and services to offer informed and relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Danish Speaking job opportunities in Greece! For those interested in taking their career to the next level while experiencing a new culture, we offer fully paid relocation packages to help you transition smoothly. This is a unique chance to work in a vibrant environment while utilizing your Danish language skills in a dynamic, growing company.

Key Responsibilities

• Provide exceptional support to Danish-speaking customers through a variety of channels including phone, email, and live chat.
• Assist clients with inquiries, account management, and product information in a professional manner.
• Document and track customer interactions and feedback in our CRM system.
• Resolve customer issues and complaints effectively, ensuring a high level of satisfaction.
• Collaborate with various teams to improve customer support services and address any challenges faced by clients.
• Stay updated on product knowledge and services offered to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Danish Speaking job opportunities in Greece with a fully paid relocation package! This is an ideal chance for Danish-speaking professionals looking to advance their careers while enjoying the vibrant culture and lifestyle that Greece offers. With a commitment to providing exceptional service, you will be supporting our customers and helping them navigate our offerings effectively.

Key Responsibilities

• Provide high-quality customer support in Danish via phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and general queries.
• Document customer interactions and maintain accurate records to improve service quality.
• Resolve customer complaints efficiently and effectively, ensuring a high level of satisfaction.
• Collaborate with cross-functional teams to ensure customer needs are met and concerns are addressed.
• Stay knowledgeable about our offerings, updates, and industry trends to deliver informed support.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Danish speaking job opportunities in Greece! If you are fluent in Danish and looking for a fresh start abroad, this position is perfect for you. We provide a fully paid relocation package, making your move to Greece seamless and stress-free. Join our dynamic team and immerse yourself in a vibrant culture while working with a leading consultancy firm.

Key Responsibilities

• Engage with Danish-speaking clients, providing exceptional support through various communication channels.
• Assist customers with inquiries, ensuring all interactions are informative and positive.
• Document customer interactions accurately in our CRM system to ensure effective follow-up.
• Troubleshoot and resolve customer complaints efficiently, contributing to overall customer satisfaction.
• Work collaboratively with internal teams to streamline service delivery and improve processes.
• Stay updated on product knowledge and company policies to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Czech Speaking job opportunities in Greece! We are looking for motivated individuals ready to embrace a new adventure while contributing their language skills in a professional environment. This position includes a fully paid relocation package, making it easier than ever to start your journey in one of Europe's most beautiful countries.

Key Responsibilities

• Utilize your Czech language skills to provide outstanding customer service and support to our clients.
• Handle inquiries through various communication channels, ensuring client satisfaction and resolution of issues.
• Document customer interactions accurately for effective tracking and follow-up.
• Collaborate with other team members to enhance service delivery and streamline processes.
• Stay informed about company products and policies to offer the best solutions to customers.
• Participate in training and development programs to continually improve service skills.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Czech Social Media Content Moderator in our Athens office. This role is essential for overseeing user-generated content across popular social media platforms, ensuring a positive and safe online environment for our Czech-speaking community. As a key member of our moderation team, you will contribute significantly to maintaining community standards and engagement.

Key Responsibilities

• Moderate and assess social media content in Czech to ensure it complies with established community guidelines.
• Engage with users through comments and direct messages, providing timely and supportive responses.
• Identify and report any content that violates community standards or displays inappropriate behavior.
• Analyze community interactions to generate insights that help improve moderation strategies.
• Work in collaboration with marketing and social media teams to enhance engagement and content strategies.
• Stay informed about the latest trends in social media and best practices in content moderation.

Requirements

Strategic Account Manager - Next-Gen Blockchain Infrastructure

Location: Remote - Based in France (strongly preferred), Spain or European Union

Compensation: $70K - $105K

Join a dynamic fintech scale-up founded by top leaders and world-class engineers building the next generation of secure blockchain wallet infrastructure. We are hiring a high-energy, customer-focused Strategic Account Manager ready to make an immediate impact in a fast-growing, cutting-edge industry.

This role is ideal for someone who thrives in a results-driven environment, takes ownership, and is dedicated to growth. You will be instrumental in supporting customers, driving platform adoption, managing client onboarding, and handling both inbound and outbound sales activities.

As a Strategic Account Manager, you will be the key liaison for our most important clients, ensuring their success and driving the expansion of platform adoption.

DeFi Analyst - Risk Management & Market Safety

Location: Preference for NYC but can be USA or Europe based

Compensation: $120K - $150K

Join a company building technology that makes decentralized markets safer and more accessible. Our advanced risk management systems, oracles, and AI models secure billions in value and are trusted by leading protocols like Aave, GMX, dYdX, Venus, and Jupiter.

Reporting directly to the Lending Lead, we are looking for a talented DeFi Analyst to join our team and help shape the future of decentralized finance by delivering crucial insights and strategic recommendations to our customers.

The DeFi Analyst will leverage our simulation platform and quantitative methodologies to analyze complex datasets, model protocol risks, and provide actionable insights that directly impact market safety and capital efficiency.

VP of Business Development, Africa - Blockchain Wallet Infrastructure

Location: Nigeria or South Africa (Remote-first, Office Optional)

Compensation: $80K - $120K

Join a stellar team of leaders and experts in blockchain technology, cryptography, infrastructure, and security to build the backbone of wallet infrastructure for the next financial era. We are hiring a VP of Business Development to spearhead our regional expansion and establish our company as the trusted partner for financial institutions and fintechs across African markets.

Reporting to the Head of Americas, you will own the go-to-market strategy in Africa, driving revenue, building strategic partnerships, and guiding clients through the deployment of our cutting-edge wallet platform inside their existing systems. This role demands a powerful blend of strategic leadership and hands-on enterprise sales execution.

As the senior representative in Africa, you will blend high-level strategy with execution, focusing on accelerating market penetration and securing complex enterprise accounts.