Mercier Consultancy MD is on the lookout for a passionate Danish Speaking Talent Support Officer to join our dynamic team in the breathtaking city of Cape Town! This is an exciting opportunity for those who love recruitment and wish to make a difference in the hiring experience for candidates. We offer a comprehensive paid relocation package to assist with your move to this vibrant location.

Your Role:

• Assist in sourcing and engaging Danish-speaking candidates to support our recruitment initiatives.
• Conduct preliminary candidate interviews and assessments to evaluate qualifications and cultural fit.
• Collaborate closely with recruiters and hiring managers to understand job descriptions and team needs.
• Provide clear and prompt communication to candidates throughout the hiring process for a positive experience.
• Utilize various recruitment platforms and strategies to attract high-quality talent.
• Participate in team brainstorming sessions to contribute ideas for enhancing recruitment processes.
• Engage in ongoing professional training to stay updated with the latest trends in talent acquisition.

Requirements

Mercier Consultancy MD is seeking a motivated Solutions Consultant with Danish language skills to join our team in Greece! This role comes with a fully paid relocation package, making your transition seamless and exciting. As a Solutions Consultant, you will engage with clients, identify their needs, and create tailored solutions that drive their success. If you thrive in a dynamic environment and have a passion for technology and client service, we'd love to hear from you!

Key Responsibilities

• Interact with clients to understand their unique business challenges and goals through comprehensive consultations.
• Develop and present customized solutions that address client needs effectively.
• Act as a trusted advisor, offering insights and recommendations based on best practices and market trends.
• Collaborate closely with our internal teams to ensure successful implementation and ongoing support of solutions.
• Conduct training sessions to empower clients to maximize their use of our products and services.
• Stay current with industry developments and emerging technologies to provide valuable advice during engagements.

Requirements

Mercier Consultancy MD is thrilled to announce multiple opportunities for Danish speakers looking to work in Greece! If you are seeking a career in a vibrant environment while enjoying the beautiful lifestyle Greece has to offer, this is the perfect role for you. We offer a fully paid relocation package to ensure your transition to Greece is smooth and hassle-free.

Key Responsibilities

• Provide exceptional customer service in Danish through various communication channels including phone, email, and live chat.
• Assist clients with inquiries, ensuring their needs are met promptly and efficiently.
• Document customer interactions accurately in our CRM system for tracking and reporting purposes.
• Troubleshoot and resolve customer complaints, fostering a positive brand experience.
• Collaborate with internal teams to enhance service quality and address customer feedback effectively.
• Stay updated about product offerings and company policies to deliver accurate information.

Requirements

Mercier Consultancy MD is excited to announce an amazing opportunity for Danish Speaking Customer Service Representatives for Dyson, one of the leading brands in household appliances, with the chance to work in the stunning environment of Greece. This position is ideal for individuals who are passionate about providing exceptional customer support and who wish to represent a globally recognized company. As a representative, you will assist customers in Danish, addressing their inquiries and enhancing their experience with Dyson products.

Key Responsibilities

• Manage customer inquiries regarding Dyson products, warranties, and service assistance via phone, email, and chat in Danish.
• Provide detailed information about product features, troubleshooting tips, and usage guidance.
• Assist customers with order tracking, returns, and product replacements as necessary.
• Resolve customer complaints efficiently, ensuring high levels of satisfaction and retention.
• Document all customer interactions and feedback in the CRM system for accurate record-keeping and follow-up.
• Collaborate with other departments to enhance service delivery and address product-related issues.
• Stay informed about new product launches and improvements to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exceptional opportunity for Danish Speaking Customer Service Representatives for Booking.com, with the opportunity to work in the beautiful surroundings of Greece. This role is perfect for individuals who are enthusiastic about travel and hospitality, offering valuable support to customers as they navigate their booking experiences. As a representative, you will assist customers in Danish, addressing their inquiries and ensuring a seamless booking process.

Key Responsibilities

• Manage customer inquiries regarding bookings, cancellations, and modifications via phone, email, and chat in Danish.
• Provide accurate and timely information about available accommodations, rates, and Booking.com policies.
• Assist customers with troubleshooting issues related to their reservations and offer effective solutions.
• Resolve customer complaints and inquiries efficiently, maintaining high satisfaction levels throughout.
• Document all customer interactions in the CRM system for trackability and future reference.
• Collaborate with other departments to enhance customer service and streamline booking processes.
• Stay informed about new features, promotions, and updates on the Booking.com platform to offer the best assistance.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join Our Team!

Are you fluent in Danish and looking for a flexible work-from-home opportunity in Greece? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Danish Speaking Customer Representative to our team!

This role allows you to work remotely while embracing the vibrant lifestyle and culture of Greece, contributing significantly to our commitment to excellent customer service.

Your Role:

• Provide exceptional customer support to Danish-speaking clients, ensuring inquiries are addressed professionally and thoughtfully.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our systems to deliver accurate and timely service.
• Collaborate with team members to ensure swift resolutions to customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Willingness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced, dynamic environment.
• Ability to work from home while enjoying the lifestyle in Greece!

Benefits

Join Our Team!

Are you fluent in Danish and looking for a flexible work-from-home opportunity based in Greece? At Mercier Consultancy MD, we are excited to invite applications for the position of Danish Speaking Customer Representative.

This role offers you the chance to work from home while enjoying the beautiful surroundings and culture of Greece, all while providing exceptional service to our valued customers.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring their queries are addressed with professionalism and understanding.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient in our client systems to provide accurate and timely assistance.
• Collaborate with team members to ensure efficient resolution of customer concerns.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Excellent communication skills and a strong customer service orientation.
• Willingness to learn new tools and technologies for a work-from-home environment.
• Self-motivated, proactive, and excels in a dynamic work setting.
• Ability to work remotely while residing in Greece.

Benefits

Join Our Team!

Are you fluent in Danish and looking for a flexible work-from-home opportunity in Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Danish Speaking Customer Representative.

This position offers you the chance to work remotely, allowing you to enjoy the vibrant culture and lifestyle of Greece while providing excellent customer service.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, addressing their inquiries with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become well-versed in our client systems to deliver high-quality service promptly.
• Collaborate with team members to ensure quick resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective customer communication.
• Strong communication skills and a passion for customer satisfaction.
• Willingness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to work effectively in a dynamic environment.
• Must be eligible to work from home in Greece.

Benefits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role: