Would you like to see something other than gray streets and have extraordinary experiences during your gap year? Do you love traveling and want to work in Customer Service? Then you might be the one we are looking for for an exciting job on the sunny island of Malta!

Imagine that after every workday, you can step out into the blazing sun, take a trip to the beach, and indulge in all kinds of local specialties! In Malta, you never run out of experiences, and you can rent a bike or car in your free time to explore what the island has to offer.

Your tasks:

You will be part of a Danish support team, where you will be responsible for solving customer-related cases via chat and email. This means, among other things, that you will help Danish customers with their questions, but also English-speaking customers during busy times.

In addition, you will translate campaign texts and questionnaires into Danish, making them easy to understand and accessible to customers. You will also have the primary responsibility for managing customers’ individual accounts.

Requirements

We are looking for someone who:

• Is a bit of a problem solver

• Is a native Danish speaker with good English skills

• Has a flair for customer contact

• Thinks solution-oriented and is not afraid of challenges

Our client isn’t just a marketing agency - they’re creative partners to their clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, they offer a comprehensive suite of expert services. By combining creativity with data-driven insights, they don’t just deliver campaigns - they deliver results.

Our client is a fast-growing company in the iGaming industry, dedicated to delivering top-tier player experiences through innovative marketing and customer engagement strategies. They are now looking for a Danish-speaking CRM Manager to join their team in Copenhagen and take their customer relationship management to the next level!

As a CRM Manager, you will be responsible for developing and executing CRM campaigns, ensuring top-tier customer engagement, retention, and reactivation strategies. You will work closely with cross-functional teams to create personalized, data-driven campaigns that enhance the customer journey.

🔹 Plan, implement, and optimize CRM strategies to boost player retention and engagement.

🔹 Create personalized campaigns using email, SMS, push notifications, and in-platform messaging.

🔹 Analyze customer data & behavior, using insights to drive segmentation and targeted marketing initiatives.

🔹 Collaborate with marketing, product, and data teams to ensure seamless execution of CRM initiatives.

Our client isn’t just a marketing agency - they’re creative partners to their clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, they offer a comprehensive suite of expert services. By combining creativity with data-driven insights, they don’t just deliver campaigns - they deliver results.

Our client is a fast-growing company in the iGaming industry, dedicated to delivering top-tier player experiences through innovative marketing and customer engagement strategies. They are now looking for a Danish-speaking CRM Manager to join their team in Copenhagen and take their customer relationship management to the next level!

As a CRM Manager, you will be responsible for developing and executing CRM campaigns, ensuring top-tier customer engagement, retention, and reactivation strategies. You will work closely with cross-functional teams to create personalized, data-driven campaigns that enhance the customer journey.

🔹 Plan, implement, and optimize CRM strategies to boost player retention and engagement.

🔹 Create personalized campaigns using email, SMS, push notifications, and in-platform messaging.

🔹 Analyze customer data & behavior, using insights to drive segmentation and targeted marketing initiatives.

🔹 Collaborate with marketing, product, and data teams to ensure seamless execution of CRM initiatives.

Next Job Abroad is excited to present an amazing opportunity for a Danish Speaking CRM Manager at a leading iGaming company in Malta! If you have a passion for creating exceptional customer experiences while driving engagement and retention, this position is for you. As the CRM Manager, you will be instrumental in developing and executing innovative CRM strategies tailored to the Danish audience, ensuring that players feel valued and engaged throughout their journey.

Your role will involve managing campaigns across various channels, analyzing player behavior to identify opportunities for growth, and collaborating with cross-functional teams to strengthen our CRM initiatives. This position demands a data-driven mindset and a proactive approach to enhancing player retention and loyalty.

We are hiring a Danish-speaking CRM Manager on behalf of our well-reputed iGaming client in Malta.

In this role, you’ll be responsible for owning and driving the CRM strategy for the Danish market. You’ll lead and support a team of two CRM Executives across three verticals – Casino, Live Casino, and Sports – and work with multiple brands in a fast-growing and competitive landscape.

As CRM Manager, you will oversee the daily operations of the CRM team, ensuring all campaigns and activities are aligned with the overall brand vision and business goals. You’ll collaborate closely with key stakeholders including the VIP Manager, Senior CRM Manager, and Country Manager to deliver engaging, data-driven campaigns that drive retention, loyalty, and customer activity.

- Lead, mentor, and support the CRM team

- Plan and execute targeted campaigns across multiple verticals

- Collaborate with cross-functional teams to align strategies and execution

- Manage CRM-related projects in coordination with the wider team

- Analyze performance data to optimize communications and improve engagement

Requirements

Danish-speaking Customer Support Representative – Relocation to Sofia, Bulgaria

Are you looking to grow professionally and ready to embrace a new adventure abroad?

If your answer is YES, then this opportunity might be exactly what you’re looking for. We’re hiring for the role of Danish-speaking Customer Support Representative in Sofia, Bulgaria. This offer includes full relocation support to Sofia, Bulgaria.

As part of a motivated support team, your main goal will be to ensure customer satisfaction by:

• Communicating with clients via phone, email, or chat
• Understanding and resolving customer questions or technical issues
• Providing guidance on products and services
• Creating a smooth and positive experience for users

Requirements

• Proficiency in Danish (spoken and written)
• Good command of English
• Strong communication and problem-solving abilities
• Eagerness to learn and a positive attitude
• No previous experience required – full training is provided

Benefits

Are you ready to take the next step in your career? If your answer is YES - Customer Experience sector!

As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will:

• Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
• Provide timely reply and accurate information on the client's request
• Assist customers through multiple channels, including phone, email, and chat
• Identify and assess customers’ needs to achieve satisfaction

Requirements

As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1/B2-equivalent.

Benefits

Our client Offers:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Assistance with relocation for candidates residing outside Bulgaria

Next Job Abroad is pleased to offer a prominent opportunity for a Danish Speaking Customer Service Representative within the esteemed iGaming industry, located in the beautiful country of Malta. This position is ideal for individuals who are dedicated to delivering exceptional customer service and wish to be a part of a dynamic and growing sector. The successful candidate will engage with Danish-speaking customers, addressing their inquiries, resolving issues, and facilitating a superior gaming experience. As part of our commitment to supporting your transition, we provide comprehensive relocation assistance.

Key Responsibilities

• Deliver high-quality customer support to Danish-speaking clients via live chat, email, and telephone.
• Assist with inquiries related to gaming accounts, promotions, and technical support.
• Efficiently resolve issues while maintaining an emphasis on customer satisfaction.
• Maintain accurate records of customer interactions and transactions in our systems.
• Collaborate with internal teams to ensure an optimal gaming experience for customers.
• Stay informed regarding company products and industry trends to provide relevant and informed assistance.

Requirements

Next Job Abroad is pleased to offer an exciting opportunity for a Danish Speaking Customer Service Representative to join our team in the vibrant iGaming industry located in beautiful Malta. This position is perfect for individuals who are committed to providing excellent customer support and are eager to immerse themselves in an international work environment. You will play a crucial role in assisting our Danish-speaking players with their inquiries, ensuring an exceptional gaming experience.

With the relocation package included, you can look forward to this new adventure where you can thrive professionally while enjoying the stunning landscapes and rich culture of Malta.

Responsibilities

• Deliver outstanding customer support to Danish-speaking clients via live chat, email, and phone.
• Assist players with issues related to their gaming accounts, promotions, and technical challenges.
• Resolve customer inquiries efficiently while maintaining high levels of satisfaction.
• Document customer interactions accurately and provide feedback on service improvements.
• Collaborate with team members and other departments to enhance the overall customer experience.
• Stay knowledgeable about the products and industry trends to assist customers effectively.

Requirements

Join a multicultural Team as a Danish speaking Customer Service Agent – with a free relocation to Greece!

Are you a fluent Danish speaker with a passion for helping others and a desire to work in an international environment? We're looking for Customer Service Agents to join our growing team in Greece, representing one of the world’s most well-known and respected brands!

What You'll Be Doing:

-Communicating with customers via phone, chat, and email to resolve issues and provide support

-Tracking and following up on cases to ensure timely and efficient resolution

-Maintaining high levels of customer satisfaction while upholding the values of a major global brand

-Building professional relationships with customers and partners, showing empathy and understanding

-Working towards achieving both client-defined and internal performance targets

This role includes full, paid relocation package including flights, travel costs and accommodation.

Take the next step in your career and experience life in beautiful Greece while working in a friendly, multicultural environment!

Apply today and start your journey in Greece!

Requirements

-Fluency in Danish (spoken and written)

-Strong communication skills in English