Mercier Consultancy MD is on the lookout for a dedicated Danish Speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and fitness, and are eager to support Danish-speaking customers in utilizing their Fitbit products effectively. Your support will guide customers to achieve their health and wellness goals through our innovative technology.

Key Responsibilities

• Provide outstanding customer support to Danish-speaking users via phone, email, and chat regarding Fitbit products.
• Assist customers with device setup, troubleshooting issues, and inquiries about product functions.
• Offer insightful advice on health tracking features and app integration to optimize user experience.
• Document every customer interaction and resolution in our CRM system meticulously.
• Collaborate with technical teams to address and resolve complex issues requiring escalation.
• Stay current on product updates, features, and health tracking trends to enhance customer assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is perfect for individuals who are passionate about technology and enjoy providing exceptional customer support. You will assist Danish-speaking clients in resolving their inquiries related to tech services and products, ensuring a seamless customer experience.

Key Responsibilities

• Respond to customer inquiries and provide support for tech products and services via phone, email, and chat in Danish.
• Assist customers with troubleshooting issues, product features, and account management.
• Educate clients on the use of products and provide information regarding updates and new offerings.
• Document all customer interactions within the CRM system accurately.
• Collaborate with technical support teams to resolve complex issues that require specialized knowledge.
• Stay informed about industry trends and product developments to ensure you provide the best service possible.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for an entertainment company based in Greece. This exciting role is perfect for individuals who are passionate about the entertainment industry and committed to providing top-quality support to customers. In this position, you will engage with clients in Danish, assisting them with bookings, inquiries, and any concerns they may have.

Key Responsibilities

• Provide exceptional customer service to clients regarding entertainment bookings, event information, and promotions via phone, email, and live chat in Danish.
• Assist customers with ticketing inquiries, order modifications, and cancellations.
• Resolve customer complaints and ensure a positive experience for all clients.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Stay informed about upcoming events, shows, and entertainment offerings to effectively assist customers.
• Collaborate with internal teams to improve customer experience and service delivery.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Danish Speaking Customer Service Representatives for an E-commerce Company based in Greece. This position is ideal for individuals who are passionate about online shopping and are dedicated to providing outstanding service. As a key member of our customer service team, you will assist Danish-speaking customers by addressing their inquiries and ensuring they have a seamless shopping experience.

Key Responsibilities

• Handle customer inquiries related to orders, shipping, returns, and product information via phone, email, and live chat in Danish.
• Assist customers in navigating the e-commerce platform and provide detailed information on products and services.
• Resolve any issues or complaints regarding orders, transactions, or account management promptly and professionally.
• Document customer interactions accurately in our CRM system.
• Collaborate with various teams, including logistics and sales, to enhance customer satisfaction.
• Stay updated on promotions, product launches, and e-commerce trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This position is ideal for individuals who are enthusiastic about technology and committed to delivering exceptional customer support. In this role, you will engage with customers in Danish, helping them with inquiries related to consumer electronics and providing an excellent service experience.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Danish.
• Assist customers with order processing, tracking, and resolution of any service issues.
• Provide detailed product information and guidance to help customers make informed purchasing decisions.
• Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
• Document all customer interactions accurately within the CRM system for future reference.
• Collaborate with internal teams to address customer concerns effectively and improve service delivery.
• Stay informed about new products, promotions, and industry trends to enhance customer engagement.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for an automotive company in Greece. This role is ideal for individuals who are passionate about the automotive industry and enjoy delivering outstanding service. If you are fluent in Danish and are looking for a dynamic work environment in Greece, we want to hear from you!

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and repairs via phone, email, and live chat in Danish.
• Assist customers with understanding vehicle specifications, features, and maintenance schedules.
• Coordinate service appointments and resolve issues related to vehicle servicing.
• Provide timely and accurate information to customers to enhance their experience.
• Document customer interactions and feedback accurately in the CRM system.
• Collaborate with technical support and service departments to ensure customer satisfaction.
• Stay updated on automotive trends and the company’s offerings to provide informed support.

Requirements

If you are an avid auto enthusiast, join our client’s Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

Our client is looking for Danish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Be part of the change and join our client in beautiful Crete!

What you will do:

•Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands

•Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

•Respond to inquiries about products and services, offering expert advice on a range of car-related matters

•Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner

•Provide accurate and effective roadside assistance

•Turn every customer into a happy customer!

•Exchange ideas and solutions with your colleagues!

•Enjoy your time in Crete!

Requirements

Fluency in Danish

• Very good use of English – both in written and spoken language

Join Our Team!

Are you fluent in Danish and seeking a rewarding opportunity that allows you to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, enabling you to enjoy a vibrant lifestyle while making a valuable contribution to our customer service team.

Your Role:

• Provide exceptional customer support to Danish-speaking clients, addressing their inquiries with professionalism and care.
• Communicate effectively across multiple channels, including phone, email, and chat.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Willingness to learn new technologies and tools suited for remote work.
• Self-motivated, proactive, and comfortable thriving in a dynamic environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are on the hunt for a passionate and dedicated Danish Speaking Customer Representative.

This role includes the fantastic benefit of paid relocation to Greece, allowing you to experience a beautiful lifestyle while you provide outstanding customer service.

Your Role:

• Offer exceptional customer support to Danish-speaking clients, ensuring all inquiries are addressed with professionalism and care.
• Engage clients through multiple communication channels including phone, email, and chat.
• Familiarize yourself with our client systems to provide efficient and high-quality service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is required for effective client communication.
• Strong communication skills and a customer-oriented mindset.
• Ability to adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and searching for an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, enabling you to enjoy a dynamic lifestyle while making a significant contribution in customer service.

Your Role:

• Provide exceptional customer support to Danish-speaking clients, ensuring their inquiries are resolved with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Become well-versed in our client systems to deliver high-quality service efficiently.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-oriented approach.
• Willingness to learn new technologies and tools adapted for remote work.
• Self-motivated, proactive, and adaptable in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits