Are you the go-to tech person in your friend group? Do you have a weak spot for minimalist design, sleek user interfaces, and premium gadgets? Pack your bags! We are looking for energetic, German-speaking Customer Experts to join our booming international hub of over 400+ tech enthusiasts in Athens, Greece.

In this role, you will represent an American multinational technology icon—one of the absolute "Big Five" premium brands in the world. You will be the face and voice of their world-class Online Store, helping users navigate high-end hardware, luxury devices, and premium accessories.

What You'll Do (The Day-to-Day)

You will connect with our German-speaking community via inbound phone calls, live chat, and email to deliver a premier customer experience. Your responsibilities are divided into two exciting tracks:

Ready to add a massive global brand to your resume while living a stone's throw from the Mediterranean? We are hiring French-speaking Customer Experts to move to vibrant Athens! In this role, you’ll support the online community of an iconic American tech company famous for its sleek hardware and ecosystem. If you are enthusiastic, love sleek technology, and have an adventurous spirit, we want you in our Athens hub.

What You'll Do (The Day-to-Day)

Representing our premium Online Store project, you will deliver exceptional service to French-speaking customers via inbound lines, email, and live chat.

• Inbound Sales Journeys: Follow a supportive scripted process to help customers identify exactly what they need, helping them choose and purchase luxury devices and tech accessories.
• Service & Problem Solving: Provide vital after-sales support by resolving customer complaints, handling order returns/cancellations, and tracking delayed shipments.
• Cross-Skilling: After your first 30 days, you will be trained to seamlessly manage both sales and service interactions on demand, turning you into a highly versatile customer expert.

Requirements

Looking for a real adventure to add to your CV? Why not move to Greece and work with a tech giant? We are looking for Dutch-speaking Customer Experts to become the face and voice of a legendary global brand famous for its laptops, smartwatches, and premium accessories. If you love helping people, adore smart technology, and want to live in one of Europe’s most exciting, sun-drenched capital cities, this is your sign to apply.

What You'll Do (The Day-to-Day)

Working in a vibrant, positive-language environment, you will handle inbound inquiries, emails, and live chats from Dutch-speaking consumers.

• The Inbound Experience: Guide users through the digital storefront when they state, "I can't find the article I am looking for" or need help deciding which luxury hardware configuration to buy.
• The Service Solution: Efficiently manage customer complaints, shipping delays, order cancellations, and product return requests.
• Skill Expansion: After 30 days on the job, you will enter a mandatory cross-skilling phase, blending both your sales and service capabilities to unlock advanced career opportunities within the project.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a QA Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

We're looking for Japanese speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Japanese
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

A fantastic opportunity to work hours that fit your lifestyle and still have the opportunity to earn a great basic salary AND uncapped commission! You will be working 5 days per week, Monday to Friday, 9:30am to 2:30pm.

Reporting to the Telesales Team Leader, you will be responsible for proactively generating business by contacting new customers and consulting them on the benefits of our Fuel Cards, additional products and services. You will become a subject matter expert in these products, listening to customer requirements and highlighting the advantages our services would give.

Duties & Responsibilities:

• Maintain a full understanding of our product offerings and the market.
• Plan & prioritise sales activities to achieve agreed targets
• Maintain and develop new customers through appropriate sales methods
• Deliver a high quality of service, increasing business growth, and customer satisfaction.
• Respond to, and follow up sales enquiries using appropriate methods.
• Log information on calls and update all customer records on our CRM system.

• Make sure all call backs /courtesy calls are up to date on a daily basis.

• Any other duties as may be reasonably required.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do: