Mercier Consultancy MD is proud to present an exciting position for a German Speaking Customer Service Agent with an esteemed international airline based in Athens. This role is perfect for individuals who are enthusiastic about the travel industry and are committed to delivering high-quality service to German-speaking customers.

Responsibilities

• Provide support to German-speaking customers via phone, email, and in-person, addressing inquiries about flight bookings, changes, and policies.
• Assist customers with baggage queries, flight information, and travel itineraries to ensure a smooth journey.
• Handle and resolve customer complaints with professionalism and a focus on achieving customer satisfaction.
• Maintain accurate records of customer interactions in the CRM system for ongoing service improvement.
• Collaborate with colleagues in different departments to provide comprehensive support and solutions to customer needs.
• Stay updated on airline services, promotions, and procedures to provide accurate and timely information.

Requirements

Join Our Team!

Are you fluent in German and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are on the hunt for a dedicated and enthusiastic German Speaking Customer Representative.

This role allows you to work from the comfort of your home while participating in a supportive team environment that prioritizes customer service excellence.

Your Role:

• Deliver exceptional customer support to German-speaking clients, ensuring their inquiries are managed with care and professionalism.
• Communicate through various channels including phone, email, and chat.
• Become knowledgeable about our client systems to provide high-quality assistance.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Excellent interpersonal and communication skills with a focus on customer satisfaction.
• Ability to learn new technologies and adapt to remote working tools.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to work in a remote role from Greece.

Benefits

Join Our Team!

Are you fluent in German and looking for a flexible remote opportunity in a beautiful location? At Mercier Consultancy MD, we are excited to recruit a dedicated and enthusiastic German Speaking Customer Representative.

This role allows you to work remotely from Greece, where you can enjoy a vibrant lifestyle while bringing your skills in customer service to our esteemed clients.

Your Role:

• Provide exceptional customer support to German-speaking clients, addressing their inquiries with professionalism and expertise.
• Engage with clients through various communication channels, including phone, email, and chat.
• Become familiar with our client systems to deliver high-quality service effectively.
• Work collaboratively with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Willingness to learn and adapt to new technologies for a remote work environment.
• Self-motivated, proactive, and able to thrive in a fast-paced scenario.
• Ability to work independently while being part of a remote team.

Benefits

Join Our Team!

Are you fluent in Spanish and looking for a thrilling opportunity that involves relocating to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and dynamic Spanish Speaking Customer Representative.

This role offers you the chance to immerse yourself in a new culture while making significant contributions to our customer service team.

Your Role:

• Provide top-notch customer support to Spanish-speaking clients, ensuring their inquiries are addressed professionally and promptly.
• Communicate effectively through various platforms, including phone, email, and chat.
• Become acquainted with our client systems to offer exceptional service.
• Collaborate with colleagues to ensure swift resolution of customer issues.

Requirements

• Fluency in Spanish (both written and spoken) is necessary for effective communication with clients.
• Excellent communication skills and a strong commitment to customer satisfaction.
• Willingness to learn and adapt to new technologies and tools.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Willingness to relocate to Greece to seize this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative.

This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team.

Your Role:

• Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate efficiently through various channels, including phone, email, and chat.
• Become proficient in our client systems to ensure high-quality service delivery.
• Work collaboratively with team members to achieve timely resolution of customer issues.

Requirements

• Fluency in Spanish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a focus on customer satisfaction.
• Willingness to learn and adapt to new technologies and remote work tools.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Willingness to relocate to Greece for this incredible opportunity!

Benefits

Join Our Team!

Are you fluent in Portuguese and ready for an exciting career opportunity? At Mercier Consultancy MD, we are on the lookout for a dedicated and passionate Portuguese Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a new culture while excelling in customer support.

Your Role:

• Deliver exceptional customer service to Portuguese-speaking clients, addressing inquiries and providing solutions with professionalism.
• Communicate effectively across various channels, including phone, email, and chat.
• Become familiar with client systems to ensure the delivery of outstanding service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a focus on customer satisfaction.
• Eagerness to learn new technologies and adapt to tools for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Willingness to relocate to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Portuguese and eager for a rewarding opportunity? At Mercier Consultancy MD, we are searching for a passionate and dedicated Portuguese Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while delivering exceptional customer service.

Your Role:

• Provide outstanding customer support to Portuguese-speaking clients, effectively addressing their inquiries with professionalism and care.
• Communicate via various channels, including phone, email, and chat, ensuring clarity and satisfaction.
• Become proficient in our client systems to offer high-quality assistance.
• Collaborate with team members to ensure timely and efficient resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and an emphasis on customer satisfaction.
• Eagerness to learn and adapt to new tools and technologies aimed for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and looking for an exciting new challenge? At Mercier Consultancy MD, we are seeking an enthusiastic and dedicated Italian Speaking Customer Representative to join our dynamic team.

This incredible opportunity includes paid relocation to Greece, where you will have the chance to thrive in a beautiful environment while making a meaningful impact in customer service.

Your Role:

• Provide exceptional customer support to our Italian-speaking clients, resolving inquiries with professionalism and care.
• Communicate through various platforms, including phone, email, and chat, ensuring a seamless customer experience.
• Familiarize yourself with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to achieve prompt resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is required for effective communication with clients.
• Excellent communication skills with a strong focus on customer satisfaction.
• Eagerness to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this fantastic opportunity!

Benefits

Mercier Consultancy MD is seeking a passionate French Speaking Travel Consultant to join our dynamic team! This remote position allows you to work from the beautiful landscapes of Greece while providing exceptional travel planning support to French-speaking clients. Leverage your expertise in travel to craft amazing journeys for clients around the world.

Key Responsibilities

• Assist French-speaking clients through various communication channels, including phone, email, and chat, to address their travel inquiries.
• Provide expert advice on travel options, including destinations, packages, and accommodations tailored to individual client needs.
• Create customized travel itineraries that reflect clients’ preferences and interests to ensure a memorable experience.
• Manage customer concerns and resolve issues efficiently while ensuring high levels of satisfaction.
• Document client interactions in our CRM system to streamline communication and enhance service.
• Stay informed about travel trends and destination highlights to give clients up-to-date recommendations.

Requirements

Join Mercier Consultancy MD as a Danish Speaking Products Support Specialist based in Sofia, Bulgaria, with a fully paid relocation! This exciting opportunity allows you to combine your language skills and passion for customer service while helping Danish-speaking customers navigate our innovative products. Your role will be pivotal in enhancing customer satisfaction and ensuring that users get the most out of their experience.

Key Responsibilities

• Provide exceptional support to Danish-speaking customers via phone, email, and chat regarding our product offerings.
• Assist customers with product inquiries, setup processes, and troubleshooting issues effectively.
• Guide users through product features, ensuring they understand how to maximize their benefits.
• Document all customer interactions and resolutions in the CRM system with attention to detail.
• Collaborate with technical teams to resolve advanced issues and improve product functionality.
• Remain informed about the latest product updates and industry trends to provide informed advice to customers.

Requirements