Mercier Consultancy MD is excited to announce a position for a Dutch Customer Care Agent to join our team in Bulgaria! This role is perfect for individuals who are looking to enhance their career while working in a beautiful new location. We offer a competitive paid relocation package to help you transition smoothly. As a Dutch Customer Care Agent, you will be responsible for delivering exceptional support to our Dutch-speaking customers, ensuring a positive experience with our brand.

Key Responsibilities

• Provide high-quality customer support in Dutch through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and order-related issues.
• Maintain accurate and detailed records of customer interactions in our CRM system.
• Effectively resolve customer complaints and issues, ensuring customer satisfaction.
• Collaborate with other teams to streamline processes and enhance the overall customer experience.
• Stay updated on product offerings, promotions, and company policies to provide informed assistance.

Requirements

Mercier Consultancy MD is delighted to present a fantastic opportunity for a Dutch Customer Advisor specializing in Home Appliances, located in Greece! This role comes with a paid relocation package for those who are ready to make the move. If you are enthusiastic about home appliances and enjoy assisting customers, this position is ideal for you!

Key Responsibilities

• Provide high-quality customer support to Dutch-speaking clients regarding home appliances through phone, email, and chat.
• Assist customers with product inquiries, installation guidance, and troubleshooting issues.
• Resolve customer complaints and issues promptly, ensuring a positive experience with our products.
• Document customer interactions accurately in our CRM system.
• Collaborate with internal teams to communicate customer feedback and suggest service improvements.
• Stay informed about new appliances and industry trends to offer knowledgeable assistance.

Requirements

Mercier Consultancy is delighted to offer a rewarding opportunity for a Danish Speaking Customer Service Agent to work in beautiful Greece! This position not only allows you to engage with a range of customers but also provides a chance to live and work in a vibrant cultural setting while delivering exceptional service.

Responsibilities

• Support Danish-speaking customers via phone, email, and chat by responding to inquiries related to products and services.
• Provide detailed product information and assist customers in navigating their concerns effectively.
• Resolve customer complaints promptly while maintaining a strong focus on customer satisfaction.
• Document customer interactions accurately within the CRM system to facilitate follow-ups and service improvements.
• Collaborate with other departments to enhance the customer experience and ensure smooth service delivery.
• Stay updated on promotions, product launches, and company policies to provide informed support.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for a Nederlandstalige Customer Support Medewerker (Dutch-Speaking Customer Support Representative) in the automotive sector. This is a fantastic opportunity for individuals passionate about providing top-notch customer service in the automotive industry, where you will assist Dutch-speaking clients with their inquiries and support their needs effectively.

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients in the automotive sector via phone, email, and chat.
• Assist customers with inquiries about automotive products, services, and company policies.
• Resolve customer issues and complaints quickly and efficiently to ensure satisfaction.
• Document all customer interactions accurately in our CRM system for continuous improvement.
• Collaborate with various departments to provide comprehensive solutions for customer needs.
• Stay up-to-date with automotive industry trends and product knowledge to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Finnish IT/Customer Service Agent to join our team in Athens, Greece, with fully paid relocation! If you are passionate about technology and customer service, this role is perfect for you. Embrace the chance to work in a vibrant city while assisting Finnish-speaking customers with their IT and service-related queries.

Key Responsibilities

• Offer comprehensive IT support to Finnish-speaking customers through various channels, including phone, email, and chat.
• Diagnose and resolve technical issues related to our products and services, ensuring customer satisfaction.
• Provide clear and concise instructions to customers, guiding them through troubleshooting processes.
• Document customer interactions and technical issues accurately in the CRM system for future reference.
• Collaborate with technical teams to escalate and resolve complex issues effectively.
• Stay well-informed about our product offerings, updates, and industry trends to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer Swedish Speaking jobs in Greece with a fully paid relocation package! This incredible opportunity allows you to immerse yourself in a new culture while utilizing your Swedish language skills in a rewarding work environment. Join our diverse team and contribute to providing outstanding customer support and service in various sectors, tailored to Swedish-speaking clients.

Key Responsibilities

• Engage with Swedish-speaking customers via phone, email, and chat to address inquiries and provide solutions.
• Deliver high-quality customer service by understanding customer needs and guiding them through our services.
• Document customer interactions accurately and precisely in our CRM system.
• Resolve issues and complaints in a professional and empathetic manner while ensuring customer satisfaction.
• Collaborate with team members and other departments to continually enhance the customer experience.
• Stay updated on product offerings, changes, and promotional activities to offer customers the best information.

Requirements

Mercier Consultancy MD is thrilled to announce exciting opportunities for Spanish-speaking professionals looking for new adventures in Greece! Join our dynamic team and benefit from a fully paid relocation package as you embark on a rewarding career with us. We are looking for passionate individuals to fill various customer service roles, where you will engage with our clients and ensure they receive exceptional support and guidance.

Key Responsibilities

• Provide top-notch customer service in Spanish across various platforms, including phone, email, and live chat.
• Assist customers with inquiries, product information, and service-related concerns.
• Document all interactions accurately in our CRM system for efficient tracking and reporting.
• Resolve customer complaints and issues effectively, ensuring a positive experience.
• Collaborate with other departments to improve service delivery and customer satisfaction.
• Stay updated on product knowledge, company policies, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is excited to announce opportunities for Norwegian-speaking professionals seeking to thrive in Greece! We offer fully paid relocation packages to help you embark on this exciting journey while integrating into a thriving work environment. As part of our team, you will have the chance to develop your career while enjoying the beautiful lifestyle that Greece has to offer.

Key Responsibilities

• Engage with Norwegian-speaking customers through various communication channels, providing excellent support and assistance.
• Address inquiries related to products, services, and account management with professionalism and expertise.
• Document customer interactions and feedback in our CRM system to ensure effective follow-up and resolution.
• Identify and escalate complex issues to relevant teams for prompt resolution.
• Cultivate strong relationships with clients to enhance customer satisfaction and loyalty.
• Stay informed about product updates and operational procedures to provide accurate information and support.

Requirements

Mercier Consultancy MD is thrilled to announce exciting career opportunities for Italian-speaking individuals seeking to relocate to Greece. We offer fully paid relocation packages for suitable candidates looking to join our dynamic team in various roles. This is an ideal chance to combine your professional aspirations with the rich cultural experiences that Greece has to offer.

Available Positions

• Italian Customer Care Agent
• Italian Sales Representative
• Italian Marketing Specialist
• Italian Content Moderator

Key Responsibilities

• Deliver outstanding service and support to our Italian-speaking clients across different sectors.
• Engage with customers via various communication channels, including phone, email, and live chat.
• Assist with inquiries, resolve issues, and provide product or service information.
• Record customer interactions accurately in our systems for analysis and reporting.
• Collaborate with team members to improve processes and customer satisfaction.
• Stay informed about company policies and industry trends to provide relevant information.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: