Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is thrilled to offer Spanish Speaking Jobs in Greece with a fully paid relocation package! This unique opportunity allows you to start a fulfilling career while embracing a new culture in beautiful Greece. We are seeking motivated individuals who are fluent in Spanish and eager to contribute to our team's success across various roles within our company.

Key Responsibilities

• Engage with Spanish-speaking clients and customers, providing excellent service across multiple channels (phone, email, live chat).
• Assist with inquiries related to products, services, and any other relevant information.
• Document customer interactions and ensure accurate data entry in our CRM systems.
• Identify and resolve customer issues promptly, ensuring a seamless experience.
• Collaborate with diverse teams to enhance service delivery and efficiency.
• Stay updated on company products, services, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is seeking talented individuals for the position of Italian IT/Customer Service Support, available remotely from Greece! This role provides a unique opportunity to leverage your IT knowledge while assisting customers, all from the comfort of your home in beautiful Greece.

Why Join Mercier Consultancy MD?

We pride ourselves on fostering a collaborative and inclusive work environment. By joining our team, you'll play a crucial role in enhancing customer support and satisfaction while enjoying the flexibility of remote work.

Key Responsibilities

• Provide outstanding technical support and assistance to Italian-speaking customers via phone, email, and chat.
• Help customers troubleshoot and resolve IT-related issues, ensuring clear and efficient communication.
• Assist customers in understanding our products and services, providing comprehensive guidance and support.
• Document all customer interactions accurately and maintain detailed records of issues and resolutions.
• Work collaboratively with technical teams to resolve complex issues and improve service delivery.
• Stay current with company product offerings, technology trends, and troubleshooting processes to provide knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for a Dutch Inbound Sales Representative, working remotely from beautiful Greece. This position is ideal for individuals who are passionate about sales and customer service. In this role, you will be the first point of contact for potential customers, assisting them in making informed purchasing decisions.

Key Responsibilities

• Manage incoming inquiries from Dutch-speaking customers via phone, email, and chat, providing prompt and professional assistance.
• Understand customer needs and recommend suitable products or services.
• Process orders and ensure all sales documentation is accurately completed.
• Maintain customer records and document interactions in the CRM system.
• Collaborate with other departments to resolve customer issues and provide exceptional support.
• Achieve personal and team sales goals while fostering positive customer relationships.
• Stay updated on product knowledge and market trends to effectively assist customers.

Requirements

We are currently seeking a proven Director to manage and grow our government sales vertical specifically focused on State & Local government agencies. 

The State & Local Director role demands a strong and proven track record in seeking out and building relationships with end users, consultants, architects, general contractors, contract vehicle holders and industry influencers. In addition to building and executing on a sound goto market strategy, while managing a team of business development managers. The ideal candidate must bring a high level of business expertise, technical knowledge and/or education, an established end-user contact list, and resourcefulness to facilitate a strong business development process that leads to new projects and opportunities. This involves engaging with internal/external customers and identifying and analyzing new opportunities - whether known or not. Responsibilities include acquiring new projects within State & Local Government Agencies in the United States and Canada. The individual in this position is responsible for developing pipelines, qualifying opportunities, boosting revenue individually, managing and mentoring a team of State & Local Business Development managers.

We are currently seeking a Business Development Manager to support our Government sales vertical specifically focused on State & Local government agencies. 

The State and Local Business Development role demands a strong and proven track record in seeking out and building relationships with end users, consultants, architects, general contractors, contract vehicle holders and industry influencers. The ideal candidate must bring a high level of business expertise, technical knowledge and/or education, an established end-user contact list, and resourcefulness to facilitate a strong business development process that leads to new projects and opportunities. This involves engaging with internal/external customers and identifying and analyzing new opportunities - whether known or not. Responsibilities include acquiring new projects within State & Local Government Agencies in the United States and Canada. The individual in this position is responsible for developing pipelines, qualifying opportunities, and boosting revenue.

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role: