Mercier Consultancy MD is on the lookout for a Customer Solutions Specialist fluent in Polish and English to join our team, with the benefit of paid relocation to Sofia, Bulgaria. This role is perfect for individuals who are passionate about problem-solving and committed to providing exceptional customer service. As a Customer Solutions Specialist, you will assist Polish-speaking clients by understanding their needs and providing effective solutions.

Key Responsibilities

• Act as the main point of contact for Polish-speaking clients, delivering high-quality support and solutions.
• Identify client needs and provide tailored solutions that enhance their overall experience with our services.
• Document client interactions in our CRM system and follow up to ensure satisfaction.
• Collaborate with various teams to resolve complex issues and promote customer success.
• Contribute to the continuous improvement of service delivery by collecting and analyzing client feedback.
• Stay updated on product offerings and industry trends to provide relevant advice to clients.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Location: Anchorage, AK

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the retail industry, based in Sofia, Bulgaria. This role is ideal for individuals passionate about customer service and retail. As a representative, you'll assist customers with inquiries related to products, services, and promotions, all while enhancing their shopping experience in Polish.

Key Responsibilities

• Respond to customer inquiries regarding retail products, stock availability, and service options via phone, email, and live chat in Polish.
• Provide detailed information about promotions, pricing, and return policies.
• Assist customers with order placement, tracking, changes, and cancellations.
• Resolve any customer complaints or issues in a timely and effective manner.
• Maintain accurate documentation of customer interactions in our CRM system.
• Collaborate with internal teams to ensure smooth service delivery and improved customer experience.
• Stay informed about the latest product offerings and retail trends to assist customers effectively.

Requirements

Join Mercier Consultancy MD as a Czech Speaking Solutions Consultant focusing on Google Products, with the exciting opportunity of fully paid relocation! In this role, you will leverage your language skills and expertise to help clients effectively integrate and utilize Google’s suite of products to enhance their business processes. You will be instrumental in providing tailored solutions that cater to the specific needs of each client.

Key Responsibilities

• Engage with clients to identify their needs and goals regarding Google Products.
• Design and deliver customized solutions that optimize the use of Google tools and applications.
• Act as a trusted consultant, providing insights and recommendations based on best practices with Google products.
• Collaborate with internal teams to ensure seamless implementation and maintenance of client solutions.
• Conduct training sessions for clients, ensuring they are empowered to leverage Google products effectively.
• Keep up to date with the latest developments in Google Products and industry trends to provide informed advice to clients.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job responsibilities

Mercier Consultancy MD is excited to announce an exceptional opportunity for Polish Speaking Professionals to join our team in Bulgaria, complete with fully paid relocation. We are looking for motivated individuals who are fluent in Polish and ready to embark on a new adventure while advancing their careers in a dynamic environment.

Key Responsibilities

• Engage with clients and customers in Polish, providing high-quality support and service based on their needs.
• Assist with various tasks across different departments, contributing to team goals and objectives.
• Facilitate communication between Polish-speaking clients and our internal teams to enhance operational efficiency.
• Provide feedback and insights to improve processes and customer experiences.
• Participate in training sessions and workshops to develop skills and knowledge relevant to your role.
• Adapt to a fast-paced work environment and take initiative on assigned projects.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Dutch speakers looking to work from the beautiful setting of Greece! This remote position provides the flexibility to work from home while earning a competitive salary of €1733 per month. As a key member of our team, you will engage with clients, providing exceptional service and support in Dutch. This role is perfect for individuals who are self-motivated, enjoy working independently, and are looking to immerse themselves in a vibrant culture while maintaining a fulfilling career.

Key Responsibilities

• Manage customer inquiries and provide support via various communication channels in Dutch.
• Maintain high standards of service while addressing customer requests and resolving issues.
• Collaborate with team members to enhance customer experience and business processes.
• Document and track customer interactions to ensure effective follow-up.
• Contribute to team goals and participate in regular meetings to discuss performance metrics.
• Stay informed about company products and services to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat.
• Respond to inquiries about products, services, and company policies with accuracy and professionalism.
• Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience.
• Maintain accurate records of customer interactions and feedback in our CRM system.
• Collaborate with different teams to implement effective solutions and enhance service delivery.
• Stay informed about company products and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for a Dutch Speaking Customer Support Representative with the flexibility of working remotely from Bulgaria. This role comes with the significant perk of paid relocation, making it an excellent choice for individuals looking to start a new chapter in a dynamic environment while providing exceptional service to our valued clients.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with their inquiries about products, services, and company policies, ensuring timely responses.
• Effectively resolve customer issues and complaints to maintain high levels of satisfaction.
• Document customer interactions and feedback accurately in our CRM system.
• Work collaboratively with other departments to provide effective solutions and improve the customer experience.
• Stay updated on product knowledge and industry trends to offer the best possible support.

Requirements