Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is excited to offer an opportunity for a Finnish Customer Consultant to join our team in a remote role based in Greece, including paid relocation! In this position, you will assist our Finnish-speaking customers with their inquiries, providing them with excellent support and service. If you are dedicated to enhancing customer experiences and enjoy working in a dynamic environment, we would love to welcome you!

Key Responsibilities

• Deliver exceptional customer support to Finnish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to products, services, and technical issues.
• Resolve concerns and provide solutions while ensuring customer satisfaction.
• Document all customer interactions and feedback to contribute to continuous improvement.
• Work closely with internal teams to resolve issues and enhance the customer experience.
• Remain knowledgeable about products and services to offer informed and relevant assistance.

Requirements

Mercier Consultancy MD is seeking a talented Swedish Customer Support Consultant to join our vibrant team in Athens, working with a leading telecommunications company. In this role, you will provide dedicated support to our Swedish-speaking customers, helping them navigate their telecommunications needs and enhancing their overall experience.

Key Responsibilities

• Deliver outstanding customer support to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to telecommunications services, billing, and account issues.
• Handle complaints and technical problems with professionalism and efficiency.
• Document customer interactions accurately for quality assurance and feedback purposes.
• Collaborate with technical teams to address and resolve complex customer issues.
• Stay informed about the latest telecom products and services to provide knowledgeable support.

Requirements

Mercier Consultancy MD is pleased to offer an exciting position for a Norwegian Customer Support Consultant in our Athens office. In this role, you will be the primary point of contact for our Norwegian-speaking customers, helping them with inquiries and ensuring an exceptional service experience in the process.

Key Responsibilities

• Provide exceptional customer support to Norwegian-speaking clients through phone, email, and chat.
• Address inquiries related to products, services, and account issues or concerns.
• Resolve customer complaints with patience and professionalism.
• Document customer interactions accurately for quality assurance and process improvement.
• Collaborate with internal teams to tackle complex issues and improve customer experience.
• Stay informed about the latest product offerings and updates to best assist customers.

Requirements

Join Mercier Consultancy MD as an Italian Travel Consultant and embark on an exciting remote career where you can combine your passion for travel with the beauty of working from Greece. In this role, you will provide exceptional travel consultancy services to Italian-speaking clients, guiding them in creating unforgettable travel experiences tailored to their needs.

Key Responsibilities

• Assist Italian-speaking clients through various channels, providing travel information, advice, and booking services.
• Offer expert guidance on travel packages, destinations, and accommodations to ensure client satisfaction.
• Create customized travel itineraries that resonate with clients’ preferences and interests.
• Address customer inquiries and resolve issues with professionalism and high standards of service.
• Maintain accurate records of client interactions in our CRM system for effective follow-up.
• Stay current on travel trends and destination offerings to provide clients with the best recommendations.

Requirements