Join Mercier Consultancy MD for rewarding Danish Speaking Customer Service positions in the scenic backdrop of Greece, complete with a fully paid relocation package! This is an exceptional opportunity to grow your career while enjoying the vibrant culture and alluring landscapes of Greece.

Why Work With Mercier Consultancy MD?

At Mercier Consultancy MD, we are committed to fostering an inclusive and supportive work environment. You will be part of a dedicated team, playing a vital role in providing top-notch customer service and enhancing client satisfaction.

Key Responsibilities

• Deliver outstanding support to Danish-speaking customers through phone, email, and chat, ensuring professionalism and friendliness throughout the interaction.
• Guide customers in understanding our products and services, offering clear and accurate information.
• Effectively resolve customer inquiries and complaints, maintaining high levels of satisfaction.
• Document customer interactions accurately and follow up to ensure all needs are met.
• Work collaboratively with other departments to improve service efficiency and customer experience.
• Stay informed about our offerings and industry practices to provide expert assistance.

Requirements

Are you passionate about building secure, reliable, and cost-efficient cloud environments?

At Keycafe, we’re looking for a Security & DevOps Engineer to strengthen our production systems, automate infrastructure processes, and enhance our overall security posture. You’ll work across software, infrastructure, and compliance — ensuring our global IoT platform remains fast, reliable, and trusted by customers worldwide.

This is a high-impact role where you’ll streamline deployments, optimize resources, and guide the team in DevOps best practices — helping Keycafe scale efficiently while maintaining world-class security.

What You’ll Do

• Deploy and manage production application updates across environments.
• Monitor production performance metrics (query times, response times, system reliability).
• Track and investigate production errors through logging and telemetry systems.
• Manage and optimize IaaS accounts (Heroku, Cloudflare, and related cloud services).
• Continuously evaluate and reduce cloud resource costs.
• Support and maintain InfoSec compliance (SOC 2 and other relevant accreditations).
• Maintain clear, up-to-date documentation of infrastructure and security processes.
• Collaborate with developers to automate manual tasks and improve deployment pipelines.

Creative Marketer - Next-Generation Layer-1 Blockchain

Location: Paris (Hybrid)

Compensation: $80K - $105K

We are a well-funded startup building a next-generation base layer blockchain designed to unlock customizability, scalability, and privacy by combining native proof verification directly into the protocol. Fueled by a $3.4M investment from top-tier venture capitalists, we are looking for a resourceful, creative marketer with a hacker mindset to amplify our brand voice and drive aggressive growth in the blockchain space.

This role is for an action-oriented, highly autonomous builder who thrives on experimentation and driving measurable outcomes. You will be responsible for end-to-end marketing execution, managing high-impact campaigns, and creating engaging content across all channels to grow our reach and mindshare.

Key Responsibilities:

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Dutch Speaking Agent for Luminus, with the flexibility to work remotely from the beautiful landscapes of Greece. As a vital part of the customer support team, you will engage with Dutch-speaking clients to address their inquiries and provide exceptional service while enjoying a work-life balance in a stunning location.

Responsibilities

• Handle customer inquiries and requests in Dutch via phone, email, and chat, ensuring a friendly and professional interaction.
• Assist customers with their accounts, guiding them through troubleshooting processes, and providing solutions to their concerns.
• Maintain a thorough understanding of Luminus products and services to provide accurate information and assistance.
• Document customer interactions, feedback, and any issues in the CRM tool for improved service delivery.
• Work collaboratively with team members to enhance customer journeys and resolve escalated queries efficiently.
• Stay up-to-date with industry trends and customer needs to continuously improve service offerings.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Dutch/Flemish Speaking Agent for Eneco, allowing you to work remotely from the picturesque country of Greece. In this position, you will be responsible for providing exceptional customer support to Dutch/Flemish-speaking clients, helping them navigate Eneco's energy products and services.

Responsibilities

• Engage with customers through phone, email, and chat in Dutch/Flemish, providing them with accurate information and support for their energy needs.
• Assist customers with account inquiries, billing issues, and service-related questions in a timely and friendly manner.
• Troubleshoot problems concerning products and services, ensuring all solutions are effectively communicated to the customers.
• Document each customer interaction in the CRM system to maintain high standards of service quality.
• Work collaboratively with other teams to resolve escalated issues and enhance the overall customer experience.
• Stay informed about Eneco's product offerings and energy-related news to better assist customers.

Requirements

We are seeking a highly experienced and driven Enterprise Solution Sales Executive with a proven track record in solution selling within complex enterprise environments. This role is focused on driving strategic sales of Microsoft Dynamics 365 solutions across targeted industries, including manufacturing, retail, financial services, and professional services.

The ideal candidate will be a consultative seller who understands industry challenges and can position Dynamics 365 as a transformative platform for business growth and operational efficiency.

ALUMIL, a leader in the research, development, and production of architectural aluminium systems in Europe, is searching for a dedicated Engineering Consultant to join our team.

In your role as an Engineering Consultant at ALUMIL, you'll play a crucial part in delivering cutting-edge solutions for diverse construction endeavors. Collaborating closely with architects, contractors, and technical teams, you'll ensure our aluminium systems are customized to meet the unique requirements of each project. Your contributions will not only bolster our sales and profits but also facilitate the acquisition of exciting new projects.

Your main responsibilities will include:

Mercier Consultancy MD is delighted to present an exceptional opportunity for a Player Support Specialist who is fluent in both Hungarian and English, with a paid relocation to the dynamic city of Sofia, Bulgaria. This position is ideal for individuals who are passionate about gaming and want to make a positive impact on the player community. You will be responsible for assisting players with their inquiries, ensuring they have a seamless gaming experience.

Key Responsibilities

• Provide outstanding player support via email in Hungarian.
• Assist players with questions regarding game features, technical issues, and account management.
• Resolve player concerns swiftly to enhance player satisfaction and loyalty.
• Document player interactions effectively to improve overall service quality.
• Work collaboratively with other teams to communicate player feedback and insights.
• Remain informed about game updates and best practices in customer support to provide knowledgeable assistance.

Requirements

Join Mercier Consultancy MD as an Online Safety Specialist, where your fluency in Polish and English will play a crucial role in creating a safe digital environment. This position offers the exciting opportunity of paid relocation to Sofia, Bulgaria! As an Online Safety Specialist, you will be responsible for protecting our users by monitoring online interactions, investigating safety incidents, and providing insights to enhance our community standards.

Key Responsibilities

• Oversee user-generated content and communications to identify safety violations and enforce community guidelines.
• Conduct thorough investigations of reported incidents, utilizing strong analytical skills to assess situations and determine appropriate actions.
• Collaborate with cross-functional teams to develop safety policies and best practices that align with industry standards.
• Compile and present reports on safety trends and incidents to inform strategy and decision-making.
• Stay updated on the latest threats and developments in online safety to proactively address issues.
• Provide user education on online safety practices to promote a culture of awareness within our community.

Requirements

Mercier Consultancy MD is seeking an Online Safety Specialist proficient in both Danish and English, with the fantastic opportunity for paid relocation to Sofia, Bulgaria! In this role, you will be instrumental in promoting a safe online environment by monitoring user activity, addressing safety concerns, and ensuring compliance with community standards.

Key Responsibilities

• Monitor user-generated content and interactions to detect and address breaches of safety policies.
• Conduct investigations of reported incidents, leveraging analytical skills to assess situations and determine preventive measures.
• Collaborate with various teams to develop and implement effective online safety policies and procedures.
• Compile reports on trends and incidents related to online safety to provide insights and recommendations for improvement.
• Stay up-to-date on emerging online safety issues and propose proactive solutions to mitigate risks.
• Educate users about safe online practices to foster a secure community environment.

Requirements