We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

About eJam

eJam is a fast-growing consumer products brand incubator and eCommerce marketing company. We build and scale multiple DTC brands, combining data, creativity, and world-class talent across the globe. Our environment is fast-paced, collaborative, and centered around high ownership.

We are expanding our People team and are looking for a driven, organized, and engaging Recruiter who can spark excitement about eJam while helping us scale world-class teams—across creative, marketing, operations, supply chain, customer experience, data, and leadership roles.

Role Overview

The Recruiter will be the first line of defense for talent entering eJam.
Your core responsibilities include:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to invite applications for the position of German Speaking Solutions Consultant, with fully paid relocation to Greece! In this role, you will play a key part in helping our clients navigate their unique challenges, leveraging our innovative solutions to enhance their business outcomes. If you are passionate about technology and client success, we want to hear from you!

Key Responsibilities

• Engage with clients to thoroughly understand their needs and business objectives through detailed consultations.
• Create and present tailored solutions that effectively address client challenges.
• Provide expert advice and guidance, acting as a trusted partner to enhance client satisfaction.
• Collaborate closely with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct client training sessions to empower them in maximizing the use of our products.
• Stay informed about industry trends and emerging technologies to provide relevant and timely advice to clients.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the position of Icelandic Speaking Solutions Consultant in Sofia, Bulgaria. This role comes with fully paid relocation support for the right candidate! As a key member of our team, you will work closely with our clients to understand their unique challenges and provide tailored solutions that drive success. If you are passionate about technology and customer engagement, this is the perfect opportunity for you!

Key Responsibilities

• Conduct client consultations to gather insights into their needs and business goals.
• Design and deliver customized solutions that effectively address the challenges faced by clients.
• Provide expert advice and recommendations, acting as a trusted partner to clients.
• Collaborate with internal stakeholders to ensure the seamless implementation of solutions.
• Facilitate training and workshops for clients to maximize their understanding and use of our products.
• Stay informed about industry trends and emerging technologies to offer relevant insights during consultations.

Requirements

Company background

Established in 2006, Union Maritime Ltd has experienced rapid growth to become an international shipping group with offices in 3 continents and is at the forefront of the maritime industry, offering our customers cutting-edge transportation and logistics solutions.

We constantly push the boundaries of what is possible, leveraging the latest technologies and industry’s best practices to deliver unparalleled efficiency and reliability. Whether it's our innovative approach to cargo handling or our use of data analytics to optimise routes and logistics, we are dedicated to staying ahead of the curve.

We have a diversified vessel portfolio in the tanker and dry bulk sectors with a strong presence in clean products and light chemical market, a revenue in excess of $500m and a fleet of circa 80 vessels under management.

At Union Maritime Ltd, we don't just meet the needs of our customers; we anticipate them. Join us on the cutting edge of maritime innovation and experience the Union Maritime difference.

The position

Senior Software Engineer, Admin Platform

Location: Seattle, WA (Hybrid: 4 days/week in office)

Employment Type: Full-time

Salary Range: $190K - $205K

We are a well-established, well-funded B2B software company transforming modern workplaces for the hybrid work model. We are looking for an exceptional Senior Software Engineer to join our Admin Platform team, which owns the enterprise features that create a cohesive experience for our largest customers (1000+ employees). This is a high-impact role aimed at driving both customer delight and significant company revenue growth.

The Admin Platform team builds and manages critical enterprise-grade features (e.g., SCIM sync, Custom Roles, SSO) and champions cross-platform needs for large customers. You will work on customer-facing features and key architectural challenges related to scale and performance.

You Will:

Principal Software Engineer - Blockchain Wallet Infrastructure

Location: Remote - Location: European Union (remote-first, office optional) Paris/ France is always preferred. Or as close as possible.

Compensation: $145K - $240K

Join a stellar team of leaders and experts building the backbone of blockchain wallet infrastructure for the next financial era, specializing in cryptography, security, and distributed systems. Our client is seeking a Principal Software Engineer to lead the design, development, and scaling of their core backend systems. This is a high-impact, leadership role focused on making key architectural decisions and ensuring their platform is fast, resilient, and secure under the high-stakes demands of financial workflows.

You will own mission-critical projects end-to-end, acting as a technical leader who drives engineering standards and the long-term vision. This role involves deep technical execution alongside strategic collaboration with product, security, and executive leadership to align technical roadmap with business goals.

Responsibilities: