Mercier Consultancy MD is thrilled to offer exciting Danish Speaking job opportunities in Sofia, Bulgaria, with a fully paid relocation package! We are seeking motivated individuals with excellent Danish language skills to join our dynamic team. This role provides a unique chance to immerse yourself in a vibrant work culture while building a rewarding career.

Key Responsibilities

• Respond to Danish-speaking clients’ inquiries via phone, email, and live chat, offering exceptional support and assistance.
• Engage with customers to understand their needs and provide tailored solutions to enhance their experience.
• Document all customer interactions meticulously in our CRM system, ensuring continuous improvement and support.
• Collaborate with internal teams to resolve customer issues and ensure a seamless experience from start to finish.
• Stay up-to-date with product offerings, services, and industry trends to provide informed support to clients.
• Contribute to team goals and actively participate in training programs and workshops for skill enhancement.

Requirements

Mercier Consultancy MD is seeking talented Slovak Speaking professionals to join our team in Sofia, Bulgaria, with a fully paid relocation package! This is a fantastic opportunity for individuals eager to embark on a new career journey while experiencing the vibrant culture of Bulgaria. In this role, you will engage with clients and provide exceptional service and support in Slovak, contributing to our ongoing success.

Key Responsibilities

• Provide outstanding support to Slovak-speaking clients through various communication channels, including phone, email, and chat.
• Assist with inquiries, resolve issues, and provide guidance on our products and services.
• Document customer interactions comprehensively in our CRM system for effective follow-up and feedback reporting.
• Work closely with teams across the organization to ensure a smooth customer experience.
• Contribute to the development of best practices in customer service and support.
• Stay informed about industry trends and our product offerings to better assist clients.

Requirements

Mercier Consultancy MD is offering an exciting opportunity for Dutch Speaking professionals to join our team in Sofia, Bulgaria! This role comes with a fully paid relocation package, making it the perfect chance for you to experience a vibrant new culture while advancing your career. As a member of our dynamic team, you will engage with clients, offering exceptional service tailored to their needs in the Dutch language.

Key Responsibilities

• Provide outstanding customer service to Dutch-speaking clients, addressing inquiries and resolving issues effectively.
• Manage customer interactions through various channels including phone, email, and live chat, ensuring a positive experience.
• Document customer feedback and interactions accurately in our CRM system for tracking and improvement purposes.
• Collaborate with team members and other departments to enhance service delivery and support customer success.
• Stay informed about product offerings, promotions, and updates to provide comprehensive support.
• Participate in training and development activities to continuously improve service skills and knowledge.

Requirements

AI Agent Engineer (Remote)

A rapidly scaling leader in the telehealth and AI space is seeking an AI Agent Engineer to join their remote team. We are committed to leveraging technology to improve access to essential services and are looking for a hybrid problem-solver to drive our next phase of AI-driven workflow transformation.

This full-time, remote (US-based) role is critical for expanding agentic workflows that reduce manual effort and improve service accessibility. You will be instrumental in the end-to-end lifecycle of our AI agents, from initial discovery to operational management and continuous improvement.

We are looking for a unique combination of skills:

• The Investigator: Dive deep with stakeholders (end-users and executives) to map existing workflows, identify pain points, and translate messy processes into precise agent tasks, policies, and success metrics.
• The Sprinter: Rapidly develop and deploy agents using a low-code AI agent orchestration environment. You'll manage a roster of 15+ agents, driving their continual improvement and measurable impact.
• The Technician: Traverse internal APIs and self-serve to build and refine internal API action endpoints, safely integrating agents into our technical ecosystem.

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is excited to provide an opportunity for a Dutch Speaking Sales Agent, with a paid relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for enthusiastic sales professionals who are ready to take their careers to the next level by joining a dynamic team that focuses on delivering exceptional service and solutions to our Dutch-speaking clients.

Responsibilities

• Identify and engage potential clients in the Dutch-speaking market through various sales techniques, including cold calling, networking, and email outreach.
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions that meet their requirements.
• Conduct persuasive presentations and product demonstrations, effectively communicating the value of our offerings.
• Manage the end-to-end sales process, from lead generation to closing deals, and ensure a smooth transition for clients.
• Collaborate with the marketing and support teams to align strategies and enhance customer satisfaction.
• Meet and exceed sales targets while contributing to team goals and initiatives.

Requirements

Mercier Consultancy MD is delighted to offer a position for a Dutch Speaking Customer Support Representative, with a generous relocation package to Sofia, Bulgaria. This role is ideal for customer-oriented individuals looking to provide exceptional support while enjoying the benefits of living in a vibrant European capital.

Key Responsibilities

• Provide high-quality customer support to Dutch-speaking clients via phone, email, and chat.
• Address customer inquiries regarding products, services, and company policies promptly and accurately.
• Resolve customer complaints and issues effectively, ensuring high levels of satisfaction and loyalty.
• Maintain comprehensive records of customer interactions within our CRM system.
• Collaborate with various teams to deliver holistic solutions and improve overall service quality.
• Stay updated on product knowledge and industry trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Customer Support Representative, offering a fantastic relocation package to Sofia, Bulgaria. This role is perfect for customer service enthusiasts looking to immerse themselves in a vibrant culture while providing top-notch support to our Dutch-speaking clients.

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients across various communication channels including phone, email, and chat.
• Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
• Proactively resolve customer complaints and issues, ensuring a high level of customer satisfaction.
• Document all customer interactions thoroughly in our CRM system to aid continuous improvement.
• Coordinate with different departments to enhance customer experience and address specific needs.
• Stay updated on product knowledge and industry trends to provide informed assistance.

Requirements