Mercier Consultancy MD is seeking a Polish Speaking Customer Service Agent to join our dynamic team in Bulgaria, with fully paid relocation provided. This exciting opportunity allows you to immerse yourself in a vibrant environment while offering exceptional customer support to Polish-speaking clients. Your role will be pivotal in ensuring customer satisfaction and fostering long-lasting relationships.

Responsibilities

• Serve Polish-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Provide comprehensive information, assist with order management, and help resolve customer issues promptly.
• Troubleshoot problems and complaints with a focus on effective resolution and customer satisfaction.
• Maintain accurate records of customer interactions in the CRM system for quality assurance.
• Collaborate with team members to enhance service delivery and improve customer experience.
• Stay updated on company policies, product offerings, and promotions to inform clients accurately.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for a Nederlandstalige Sales Medewerker to work for Eneco in the beautiful locations of Greece or Bulgaria. This role is perfect for Dutch-speaking individuals who are passionate about sales and are eager to take on a new adventure abroad. As a Sales Employee, you will be responsible for promoting Eneco's energy solutions and services to potential customers, helping them make informed decisions while experiencing an enriching cultural environment.

Key Responsibilities

• Engage with clients and generate leads through various sales techniques, including phone calls, emails, and face-to-face meetings.
• Provide detailed information about Eneco's products and services, tailoring presentations to meet client needs.
• Build and maintain strong relationships with customers to drive repeat business and referrals.
• Meet and exceed sales targets, contributing to the overall success of the sales team.
• Collaborate with marketing and customer service teams to ensure a seamless customer experience.
• Participate in training sessions to remain updated on product offers and industry trends.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria.

Responsibilities

• Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries.
• Offer clear guidance on products and services, ensuring customers receive accurate and helpful information.
• Resolve customer issues and complaints with professionalism and a solution-oriented approach.
• Maintain meticulous records of customer interactions in the CRM system for quality assurance.
• Collaborate with colleagues and management to enhance service delivery and customer satisfaction.
• Stay informed about company offerings, promotions, and updates to provide insightful service.

Requirements

Mercier Consultancy MD is seeking a Dutch Speaking Content Moderator to join our dynamic team in Bulgaria! This position comes with a fully paid relocation package, offering a fantastic opportunity for individuals looking to work in a culturally rich environment while helping to maintain a safe online community. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it conforms to our community guidelines and enhances the experience for our Dutch-speaking users.

Key Responsibilities

• Moderate and assess user-generated content in Dutch to ensure compliance with community standards.
• Classify and evaluate content according to established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user engagement to refine moderation strategies.
• Collaborate with colleagues to enhance moderation processes and practices.
• Stay updated on company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is thrilled to announce a new opportunity for a Dutch Appointment Setter, with relocation provided for the right candidate. This position is perfect for motivated individuals who excel in communication and enjoy building relationships to facilitate business growth. As an Appointment Setter, your primary responsibility will be to reach out to potential clients in order to schedule appointments for the sales team.

Key Responsibilities

• Conduct outreach to prospective clients in the Dutch-speaking market to identify potential leads.
• Effectively communicate the benefits of our services and set up appointments for the sales team.
• Follow up with leads via phone, email, and other communication channels.
• Maintain accurate records of client interactions and scheduled appointments in our CRM system.
• Collaborate with the sales team to ensure all appointments are properly managed and followed up on.
• Provide feedback to management regarding lead quality and appointment setting processes.
• Stay informed about industry trends and product offerings to effectively engage with prospects.

Requirements

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic Junior Case Officer to join our Billing team in Nicosia, Cyprus on a 6-month fixed term contract to cover a maternity leave period.

The successful candidate will be responsible for handling customer cases during the pre and post billing periods.  Some of the tasks of the role are:

• Investigating customer requests regarding potential billing discrepancies
• Open cases for invoice/credit accordingly depending on findings 
• Communicate effectively with internal teams to ensure timely issue resolution

Requirements

Mercier Consultancy MD is seeking a Czech Speaking Content Moderator to join our team in Sofia, Bulgaria! This fantastic opportunity includes a fully paid relocation package, making it perfect for individuals looking to experience life in a vibrant European city while playing a crucial role in maintaining a safe online environment. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it complies with established community guidelines.

Key Responsibilities

• Moderate and assess user-generated content in Czech to ensure adherence to community standards.
• Classify and evaluate content based on established moderation policies.
• Identify and escalate inappropriate content or violations to the relevant teams.
• Provide insights regarding content trends and user interactions to help refine moderation strategies.
• Work collaboratively with team members to enhance moderation processes and best practices.
• Stay updated on company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is seeking a dynamic Content Moderator fluent in Dutch/Flemish and English to join our team in Sofia, Bulgaria! This position includes relocation to the vibrant city of Sofia, providing individuals with a unique opportunity to engage in a multicultural work environment while making a positive impact online. In this role, you will be responsible for reviewing and moderating user-generated content to ensure it adheres to community standards and policies, helping to cultivate a safe online platform for our users.

Key Responsibilities

• Moderate and assess user-generated content in Dutch/Flemish and English to ensure compliance with community guidelines.
• Classify and evaluate content based on established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user behavior to enhance moderation strategies.
• Collaborate with team members to improve content moderation processes continuously.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.

What You'll Be Doing

Mercier Consultancy MD is looking for a talented Solutions Consultant who is fluent in both Slovak and English. In this role, you will partner with clients to understand their needs and collaborate on tailored solutions that drive business success. We seek a proactive individual committed to delivering exceptional service and fostering lasting client relationships.

Key Responsibilities

• Engage clients to thoroughly understand their requirements and business objectives.
• Design and propose customized solutions that effectively address clients' challenges.
• Act as a trusted advisor, providing insightful consultations and recommendations.
• Work in collaboration with internal teams to ensure seamless delivery and implementation of solutions.
• Provide training and ongoing support to clients, ensuring they achieve maximum value from our products and services.
• Stay updated with industry trends and advancements to offer relevant insights to clients.

Requirements