Are you a fluent German speaker with a passion for travel and exceptional customer service? Mercier Consultancy MD is thrilled to offer an exciting opportunity with Booking.com as a German Speaking Customer Service Representative. This remote role, based in beautiful Greece, allows you to work from the comfort of your home while helping travelers around the globe enjoy seamless booking experiences!

Key Responsibilities

• Engage with customers via phone, email, and live chat to assist with their booking inquiries, changes, and concerns in German.
• Provide personalized recommendations for accommodations, travel options, and experiences to enhance the customer journey.
• Resolve issues creatively and efficiently to ensure maximum customer satisfaction.
• Document inquiries and solutions within our CRM system to maintain accurate records.
• Collaborate with team members to improve service delivery and share valuable insights.
• Stay updated on the latest promotions, destinations, and travel trends to offer informed support.

Requirements

Mercier Consultancy MD is thrilled to announce a position for French Speaking Customer Service Representatives for Booking.com, within a remote work setting based in Greece. This role is perfect for individuals who are enthusiastic about travel and hospitality and are committed to providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them with their booking inquiries, modifications, and any issues they may encounter.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and modifications via phone, email, and live chat in French.
• Provide customers with information about accommodation options, pricing, and availability.
• Assist customers in navigating the Booking.com platform and resolving any technical issues.
• Resolve customer complaints and inquiries effectively, ensuring a positive experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to enhance service quality and address customer needs.
• Keep up-to-date with company policies, promotions, and travel industry trends to deliver accurate information.

Requirements

🌟 **Join Our Team at Mercier Consultancy MD!** 🌟 Are you a passionate and engaging individual with a flair for customer service? We are currently seeking Czech Speaking Customer Service Representatives for Booking.com, and the best part? You can work remotely from beautiful Greece! If you love travel and helping people, this role is made for you!

What You’ll Be Doing

• Connecting with customers in Czech, providing top-notch support for their travel inquiries, bookings, and experiences.
• Helping travelers navigate the Booking.com platform, ensuring their questions are answered and problems resolved swiftly.
• Providing personalized recommendations and guidance to enhance customer travel experiences.
• Documenting all customer interactions in our CRM system to keep track of inquiries and feedback.
• Working collaboratively with our dynamic team to share insights and improve service delivery.
• Staying updated on the latest travel trends and offers to provide customers with current information.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, working remotely from Greece. This role is perfect for individuals who enjoy helping customers plan their travel experiences and are dedicated to providing world-class customer service. As a representative, you will assist clients in Croatian, addressing their inquiries and ensuring they have an exceptional experience using Booking.com.

Key Responsibilities

• Handle customer inquiries related to travel bookings, accommodations, and services via phone, email, and chat in Croatian.
• Provide detailed information regarding reservation processes, cancellation policies, and promotional offers.
• Assist customers with modifications to their bookings, ensuring a smooth and seamless experience.
• Effectively resolve issues and complaints, maintaining a focus on customer satisfaction.
• Document customer interactions and feedback accurately in the CRM system.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay updated on trends in the travel industry and Booking.com offerings to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer a position for a Swedish Speaking Client Service Representative. This opportunity allows you to join our team while enjoying the benefit of paid relocation to Greece, a destination known for its stunning landscapes and rich culture!

In this role, you will be the primary contact for our Swedish-speaking clients, ensuring they receive the highest level of support and assistance. Your exceptional communication skills will be key to creating strong relationships and maintaining client satisfaction.

Your Key Responsibilities:

• Provide outstanding customer service to our Swedish-speaking clients through phone, email, and chat.
• Handle client inquiries and resolve issues in a timely and professional manner.
• Accurately document all client interactions in our CRM system for effective tracking and follow-up.
• Collaborate with internal teams to enhance client service delivery.
• Stay knowledgeable about our products and services to provide precise information to clients.

Requirements

Mercier Consultancy MD is seeking a talented Swedish Speaking Client Service Representative to join our dynamic team. This role offers the exciting prospect of paid relocation to Greece, allowing you to combine your career ambitions with the adventure of living in a beautiful new location!

As a Swedish Speaking Client Service Representative, you will be the primary point of contact for our Swedish-speaking clients, ensuring they receive exceptional support and service. Your commitment to client satisfaction will be pivotal in fostering strong relationships and enhancing our service experience.

Your Key Responsibilities:

• Provide high-quality customer support to our Swedish-speaking clients through various channels, including phone, email, and chat.
• Respond to client inquiries promptly and effectively, ensuring a seamless service experience.
• Document client interactions accurately in our CRM system for efficient follow-up and service enhancement.
• Collaborate with internal teams to resolve client issues and improve service delivery.
• Stay informed about our product offerings to provide accurate information and assistance to clients.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Norwegian Speaking Client Service Representative. This role offers the flexibility of remote work along with the unique benefit of paid relocation to Greece, allowing you to enjoy a remarkable lifestyle while advancing your career!

In this position, you will be essential in providing exceptional service to our Norwegian-speaking clients. Your ability to communicate effectively will help ensure their needs are met, fostering strong relationships and client satisfaction.

Key Responsibilities:

• Delivering high-quality customer service to Norwegian-speaking clients through phone, email, and chat.
• Addressing client inquiries and resolving any issues promptly and professionally.
• Documenting all client interactions accurately in our CRM system for effective tracking and follow-up.
• Collaborating with other teams to ensure comprehensive and efficient service delivery.
• Keeping updated on product offerings to provide accurate support and information to clients.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Norwegian Speaking Client Service Representative. This exciting position offers the opportunity to work (remotely), coupled with paid relocation to Greece, allowing you to combine your career with a beautiful new living environment!

In this role, you will be pivotal in providing exceptional support to our Norwegian-speaking clients. Your expertise in customer service will enable you to address client needs effectively, ensuring high levels of satisfaction and loyalty.

Your Key Responsibilities:

• Provide top-notch customer support to our Norwegian-speaking clients via phone, email, and chat.
• Handle client inquiries and resolve issues promptly and professionally.
• Document all client interactions accurately in our CRM system for thorough follow-up and support.
• Collaborate with internal teams to enhance service delivery and client satisfaction.
• Stay up-to-date with product knowledge to provide accurate assistance to clients.

Requirements

Mercier Consultancy MD is excited to offer a position for a Norwegian Speaking Client Service Representative. This role provides the perfect opportunity to work (remotely) while benefiting from paid relocation to Greece, where you can enjoy a vibrant lifestyle and stunning surroundings!

As a Norwegian Speaking Client Service Representative, you will be responsible for delivering exceptional support to our Norwegian-speaking clients. Your role will be essential in ensuring client satisfaction and building strong relationships through effective communication and service.

Your Key Responsibilities:

• Provide outstanding customer service to Norwegian-speaking clients via phone, email, and chat.
• Manage and resolve client inquiries and issues promptly and professionally.
• Document all client interactions accurately in our CRM system for efficient tracking and follow-up.
• Collaborate with internal teams to enhance service delivery and address client concerns.
• Stay updated on product knowledge to provide accurate and helpful assistance to clients.

Requirements

Mercier Consultancy MD is actively seeking a German Speaking Client Service Representative to join our team! This remote position comes with the exciting benefit of paid relocation to Greece, providing you with a unique opportunity to work while exploring a beautiful culture.

As a German Speaking Client Service Representative, you will play a key role in ensuring our German-speaking clients receive outstanding support and service. Your effective communication skills will be vital in helping us maintain positive relationships with our clients and addressing their needs.

Your Key Responsibilities:

• Provide exceptional customer service to our German-speaking clients through various platforms, including phone, email, and chat.
• Address client inquiries, troubleshoot issues, and ensure timely resolutions for customer satisfaction.
• Document all client interactions accurately in our CRM system.
• Collaborate with internal teams to enhance service delivery and client relationship management.
• Stay informed about our products and services to assist clients with detailed information and guidance.

Requirements