Mercier Consultancy MD is excited to launch the search for a German Speaking Client Service Representative. This remote role includes the attractive opportunity for paid relocation to Greece, making it ideal for those looking to enhance their career while enjoying a culturally rich environment!

As a key member of our client service team, you will engage with our German-speaking clients, providing them with top-notch support and assistance. Your ability to communicate effectively will be critical in ensuring that our clients have an outstanding service experience.

Your Responsibilities Will Include:

• Offering exceptional customer service to our German-speaking clients via phone, email, and chat channels.
• Addressing client inquiries and resolving issues promptly and professionally.
• Documenting client interactions accurately in our CRM system for seamless follow-up and support.
• Collaborating with various teams to ensure client satisfaction and efficiency in service delivery.
• Staying knowledgeable about our services to provide clients with accurate information.

Requirements

Mercier Consultancy MD is pleased to offer the position of Dutch Speaking Client Service Representative. This role provides the flexibility of remote work, with the unique opportunity of paid relocation to Greece, allowing you to balance your professional career with an exciting lifestyle!

As a Dutch Speaking Client Service Representative, you will be responsible for delivering exceptional support to our Dutch-speaking client base. Your role will be pivotal in ensuring customer satisfaction and fostering strong relationships with clients through effective communication and service.

Your Key Responsibilities:

• Provide high-quality customer service to our Dutch-speaking clients across multiple communication channels, including phone, email, and chat.
• Manage client inquiries and concerns efficiently and professionally, ensuring swift resolutions.
• Keep detailed records of client interactions in our CRM system to facilitate ongoing support.
• Collaborate with different internal teams to enhance the overall client experience and expedite issue resolution.
• Stay informed about company products and services to provide comprehensive assistance to clients.

Requirements

Mercier Consultancy MD is delighted to offer the position of Danish Speaking Client Service Representative. This remote role includes the unique opportunity for paid relocation to Greece, making it perfect for those seeking both career growth and a change of scenery!

In this role, you will serve as the main point of contact for our Danish-speaking clients, delivering exceptional customer service and support. Your skill in communication will be invaluable in ensuring a seamless experience for our clients, paving the way for their continued satisfaction and loyalty.

Your Key Responsibilities:

• Provide outstanding customer service to Danish-speaking clients through various channels such as phone, email, and chat.
• Tackle client inquiries and resolve issues efficiently, always focused on delivering a positive experience.
• Accurately document all client interactions in our customer relationship management (CRM) system.
• Collaborate with internal teams to effectively resolve client concerns and improve service quality.
• Stay informed about our services and products to offer well-rounded support to clients.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Danish Speaking Client Service Representative. This role offers the flexibility of remote work along with the enticing opportunity for paid relocation to Greece!

As a crucial part of our client service team, you will be the first point of contact for our Danish-speaking clients. Your role is essential in ensuring that their needs are met with exceptional service and support. Join us in delivering a top-tier experience while enjoying the unique lifestyle Greece has to offer.

Key Responsibilities:

• Deliver high-quality customer service to our Danish-speaking clients through various communication channels, including phone, email, and chat.
• Address and resolve client inquiries effectively, ensuring a positive experience with each interaction.
• Maintain accurate documentation of client interactions in our systems for seamless team communication.
• Work collaboratively with other departments to enhance service delivery and resolve client issues.
• Stay updated on product offerings to provide informed and helpful support.

Requirements

Mercier Consultancy MD is thrilled to open applications for a Danish Speaking Client Service Representative in a remote setting, complete with paid relocation to Greece! If you're passionate about customer service and looking for an opportunity to work in a vibrant environment, this is the role for you.

As a representative, you will engage with Danish-speaking clients, providing them with first-rate support and assistance. You will play a crucial role in ensuring client satisfaction through effective communication and problem resolution, all while enjoying the scenic beauty and culture of Greece if you choose to relocate.

Your Responsibilities Will Include:

• Providing outstanding customer service to our Danish-speaking clients via various channels including phone, email, and chat.
• Addressing inquiries and resolving issues in a timely and effective manner.
• Maintaining detailed records of interactions in our management systems.
• Collaborating with internal teams to ensure client needs are met comprehensively.
• Staying informed about our product offerings to better serve our clients.

Requirements

Ready for a new adventure? Move to Malta and kickstart your international career! 

Sunshine, sea views, and endless social life. Malta is the perfect Island for young people looking to live abroad. Here you’ll find an international community, weekend boat trips, beach parties, and colleagues from all over the world. And the best part? You can build your career while living your dream Island life.

The job
Join one of Malta’s leading iGaming companies as a Swedish-speaking Customer Service Agent. You’ll be helping players via chat and email, solving problems, answering questions, and making sure every customer has a great experience.

No boring scripts, you’ll get real training (including soft skills, fraud awareness, and gaming knowledge) so you can handle every situation with confidence. The company values initiative and positivity. It’s not just about solving issues, but making players feel understood and appreciated.

Requirements

• Native Swedish speaker with good English
• Friendly, positive, and a problem-solver
• Ready to work shifts and enjoy a lively, international workplace
• Interested in gaming or already have experience in customer service

Benefits

Mercier Consultancy MD is excited to announce an opening for a Czech Speaking Client Service Representative in a remote capacity, with the added benefit of paid relocation to Greece! Embrace the opportunity to work with a supportive team while enjoying the beautiful Mediterranean lifestyle.

As a key member of our client services team, you will leverage your language skills to assist Czech-speaking clients, ensuring their needs are met with professionalism and care. This role offers you the chance to develop your skills in a dynamic environment while making a real impact on client satisfaction.

Your Responsibilities Will Include:

• Delivering exceptional customer support to our Czech-speaking clients through various channels including phone, email, and chat.
• Resolving inquiries and issues with accuracy and a focus on customer satisfaction.
• Maintaining detailed records of client interactions in our system for effective follow-up.
• Partnering with other departments to ensure efficient resolution of client challenges.
• Keeping up to date with our products and services to provide informed support.

Requirements

Are you a Polish speaker with a knack for helping others? Mercier Consultancy MD is excited to invite you to apply for the position of Polish Speaking Support Specialist in beautiful Sofia, Bulgaria! This role focuses exclusively on email communication, allowing you to engage with clients directly and provide them with the solutions they need while working in a dynamic and supportive environment.

Your Role

As a Polish Speaking Support Specialist, you will immerse yourself in providing stellar support to our Polish-speaking clients. Your expertise in understanding their needs and resolving their inquiries through well-crafted emails will be your primary tool for creating positive customer experiences.

Key Responsibilities

• Respond to client queries in Polish through email with professionalism and clarity.
• Thoroughly understand customer needs and provide accurate solutions that satisfy their requests.
• Document interactions meticulously to maintain an organized record of customer communications.
• Work closely with other teams to ensure swift resolution of customer issues.
• Stay updated on product knowledge and company policies to provide precise support.
• Actively contribute to a positive team environment and share insights for continuous improvement.

Requirements

Mercier Consultancy MD is proud to present an exciting opportunity for a Danish Customer Support Representative for a leading Domestic Appliance Company, working remotely from Greece. In this role, you will become an integral part of a team dedicated to providing exceptional support to Danish-speaking customers. Your expertise and commitment will help ensure that clients receive the highest level of service as they navigate their inquiries and issues.

Key Responsibilities

• Act as the primary point of contact for Danish-speaking customers via phone, email, and chat, providing exceptional support for domestic appliance products.
• Assist customers with product inquiries, troubleshooting, and after-sales support.
• Resolve customer complaints and technical issues efficiently, ensuring a positive customer experience.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with the technical and product teams to provide comprehensive solutions to customer queries.
• Stay updated on product knowledge, features, and services to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity to work remotely across beautiful Greece with two leading companies, Eneco and Proximus. This role is perfect for individuals who are enthusiastic about customer service and eager to represent renowned brands from the comfort of their own home. In your position, you will engage with customers, provide solutions, and deliver exceptional service to enhance their experiences.

Key Responsibilities

• Manage incoming customer inquiries and provide informative assistance regarding Eneco and Proximus services.
• Guide customers through their questions and concerns, ensuring clear and friendly communication.
• Document interactions accurately in the CRM system for follow-up and service improvement.
• Collaborate effectively with team members to provide comprehensive support and address client needs.
• Stay updated on product knowledge, promotions, and policies to provide accurate information.
• Deliver solutions that enhance customer satisfaction and promote brand loyalty.

Requirements