Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role includes a fully paid relocation package, offering a fantastic opportunity for those looking to work in a dynamic city while ensuring a safe online environment for users. As a Content Moderator, you will be responsible for reviewing and managing user-generated content in Polish, ensuring it meets our community standards and promotes a positive user experience.

Key Responsibilities

• Moderate and assess user-generated content in Polish to ensure compliance with community guidelines.
• Classify and evaluate content based on established policies and regulations.
• Identify and report any inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user engagement to improve moderation strategies.
• Work collaboratively with team members to enhance moderation processes and practices.
• Remain updated on company policies concerning content moderation and community engagement.

Requirements

Join Our Team!

Are you fluent in German and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic German Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, allowing you to enjoy a rich cultural experience while providing top-notch customer service.

Your Role:

• Deliver exceptional customer support to German-speaking clients, ensuring inquiries are addressed with professionalism and efficiency.
• Communicate through various platforms including phone, email, and chat.
• Become familiar with our client systems to provide high-quality service.
• Work collaboratively with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to excellent customer service.
• Eagerness to learn new tools and technologies suitable for a remote work environment.
• Self-motivated, proactive, and capable of thriving in a fast-paced atmosphere.
• Open to relocating to Greece for this rewarding opportunity!

Benefits

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Customer Support Representative, offering a fantastic relocation package to Sofia, Bulgaria. This role is perfect for customer service enthusiasts looking to immerse themselves in a vibrant culture while providing top-notch support to our Dutch-speaking clients.

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients across various communication channels including phone, email, and chat.
• Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
• Proactively resolve customer complaints and issues, ensuring a high level of customer satisfaction.
• Document all customer interactions thoroughly in our CRM system to aid continuous improvement.
• Coordinate with different departments to enhance customer experience and address specific needs.
• Stay updated on product knowledge and industry trends to provide informed assistance.

Requirements

About HSO

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Requirements

About Us

With spacious and thoughtfully designed rooms and suites, expanding into an additional 20 luxurious tents and a private lodge in 2026, the Monarto Safari Resort caters to those seeking an escape from the everyday. Located less than an hour from Adelaide, the resort and the lodge serves as the perfect base for a family getaway or a romantic weekend.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Slovak Speaking Solutions Consultant with the possibility of relocation to Sofia, Bulgaria! We are looking for dedicated individuals who can leverage their language skills and consulting expertise to support our clients in achieving their business goals. You will play a key role in understanding client needs, crafting tailored solutions, and ensuring a high level of customer satisfaction.

Key Responsibilities

• Consult with clients to gather insights about their needs and identify opportunities for improvement.
• Develop and present customized solutions that address client challenges and align with their objectives.
• Act as a reliable advisor, providing best practice recommendations based on industry knowledge and expertise.
• Work collaboratively with internal teams to ensure successful implementation of solutions and ongoing client support.
• Deliver training sessions for clients, empowering them to maximize the benefits of our products and services.
• Remain updated on the latest market trends and technological advancements to provide informed guidance to clients.

Requirements

Mercier Consultancy MD is seeking a dedicated Polish Speaking Solutions Consultant to join our vibrant team in Sofia, Bulgaria, with the opportunity for relocation support! In this role, you will work closely with our clients, harnessing your expertise to provide tailored solutions that meet their needs. If you are passionate about technology and client relationships, we want you on our team!

Key Responsibilities

• Engage with clients to understand their specific requirements and business objectives.
• Design and deliver customized solutions that effectively address client challenges.
• Act as a trusted advisor, providing insights and recommendations based on best practices.
• Work collaboratively with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct training sessions for clients, empowering them to utilize our products efficiently.
• Stay updated on industry trends and emerging technologies to offer relevant guidance during consultations.

Requirements

Mercier Consultancy MD is seeking a Polish Speaking Content Moderator to join our dynamic team in Sofia, Bulgaria! This position includes relocation assistance, allowing you to immerse yourself in the vibrant culture of Sofia while contributing to our mission of maintaining a safe online community. As a Content Moderator, you will be tasked with reviewing and managing user-generated content to ensure it complies with our community guidelines, thereby ensuring a positive experience for our Polish-speaking users.

Key Responsibilities

• Moderate and assess user-generated content in Polish to ensure adherence to community standards.
• Accurately categorize content based on established moderation policies.
• Identify, evaluate, and report inappropriate content or violations.
• Provide insights on content trends and user engagement to help refine moderation practices.
• Collaborate with colleagues to enhance the effectiveness of moderation processes.
• Stay updated on industry trends and company policies regarding content moderation.

Requirements

Mercier Consultancy MD is actively seeking a Dutch Speaking Solutions Consultant to join our vibrant team in Sofia, Bulgaria! This position includes an exciting opportunity for relocation support. As a Solutions Consultant, you will play a pivotal role in helping our clients leverage our innovative solutions to meet their business objectives. Your expertise and insights will guide them in achieving optimal results.

Key Responsibilities

• Engage with clients to thoroughly understand their needs and objectives through direct consultations.
• Develop and deliver tailored solutions that effectively solve client challenges.
• Provide expert advice and recommendations based on industry best practices and product knowledge.
• Work collaboratively with internal teams to ensure successful implementation and ongoing client support.
• Facilitate training sessions to empower clients in maximizing the use of our solutions.
• Stay updated with market trends and advancements in technology to provide relevant insights to clients.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Appointment Setter, with relocation to the vibrant city of Sofia, Bulgaria. This exciting opportunity is perfect for individuals eager to take their careers to the next level while experiencing life in a dynamic and culturally rich city. You will play a vital role in reaching out to potential clients and scheduling appointments for our dedicated sales team.

Key Responsibilities

• Engage with potential clients in the Dutch-speaking market to identify and generate leads.
• Effectively present the benefits of our services to schedule appointments for the sales team.
• Follow up with leads through calls and emails to nurture ongoing relationships.
• Keep thorough and accurate records of client interactions and appointments in our CRM system.
• Work collaboratively with the sales team to ensure seamless communication and transitions from appointment setting to sales.
• Provide valuable feedback on the quality of leads and appointment scheduling processes to improve efficiency.
• Stay updated on industry trends and product offerings to confidently engage prospects.

Requirements