Who are we?

SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a Legal Counsel to join our community — someone who is eager to apply their knowledge of international law, gain experience working with a global IT company, communicate with clients from all over the world, and collaborate on interesting and complex tasks together with our Chief Legal Officer.

Sounds exciting? There’s more to come 💛

What you will do:

Who are we?

SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a Legal Counsel to join our community — someone who is eager to apply their knowledge of international law, gain experience working with a global IT company, communicate with clients from all over the world, and collaborate on interesting and complex tasks together with our Chief Legal Officer.

Sounds exciting? There’s more to come 💛

What you will do:

Join Our Team!

Are you fluent in German and interested in an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to offer a position for a dedicated and enthusiastic German Speaking Customer Representative.

What sets this opportunity apart is the paid relocation to Greece, allowing you to experience a vibrant new lifestyle while making a meaningful contribution to our customer service team.

Your Role:

• Provide exceptional customer support to German-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Utilize multiple communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our systems to ensure high-quality and efficient service.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

Join Our Team!

Are you fluent in German and seeking an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to offer the position of German Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role offers you a chance to enjoy the picturesque landscapes and vibrant culture of Greece while supporting our valued customers.

Your Role:

• Provide outstanding customer service to German-speaking clients, ensuring their inquiries are handled efficiently and professionally.
• Utilize various communication channels such as phone, email, and chat to assist our customers.
• Become proficient in our systems to deliver accurate and effective solutions.
• Collaborate with team members to ensure swift resolution of customer concerns.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-centric approach.
• Willingness to learn and adapt to new technologies for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Ready to embrace the experience of relocating to Greece for this fantastic opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and looking for an incredible opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a position for a Dutch Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role not only allows you to enjoy the vibrant culture and stunning landscapes of Greece but also lets you contribute significantly to our customer service team.

Your Role:

• Provide exceptional customer support to Dutch-speaking clients, ensuring inquiries are addressed with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers.
• Become proficient with our client systems to deliver accurate and efficient solutions.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

Join Our Team!

Are you fluent in Danish and seeking an exciting opportunity that offers paid relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative to join our team.

This position allows you to work remotely while embracing the vibrant culture and lifestyle of Greece, all while making a meaningful impact in customer support.

Your Role:

• Provide exceptional customer service to Danish-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Communicate effectively through various platforms, including phone, email, and chat.
• Become acquainted with our systems to deliver high-quality service efficiently.
• Collaborate with team members to resolve customer issues promptly and effectively.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills, with a focus on customer satisfaction.
• Willingness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Willingness to relocate to Greece for this incredible opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an incredible opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to announce that we are seeking a passionate Danish Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Greece, allowing you to experience the rich culture and beauty of the country while providing top-notch customer service.

Your Role:

• Provide exceptional customer support to our Danish-speaking clients, addressing their queries with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is necessary for effective communication with clients.
• Strong interpersonal skills with a focus on customer satisfaction.
• Willingness to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic work environment.
• Eager to relocate to Greece and experience a new lifestyle!

Benefits

We are looking for a Referral & Ambassador Manager to grow GoMining’s referral ecosystem through ambassadors, communities, bloggers, and influencers.

The main goal of this role is to attract active referrers, help them launch successfully, reach their first purchases, and scale their contribution to revenue. This position combines partnerships, community work, growth experimentation, and structured CRM management.

Responsilities

• Identify and attract ambassadors, community leaders, bloggers, and influencers to join the GoMining referral program.
• Work with crypto communities across X (Twitter), YouTube, Telegram, Discord, and other social platforms.
• Communicate directly with partners: onboarding, explaining product value and referral mechanics.
• Guide partners to their first active referrals and purchases.
• Test and validate hypotheses related to partner types, formats, geographies, and acquisition channels.
• Collect feedback from both active and inactive / declined partners to improve the referral program.
• Maintain and update partner pipelines in CRM systems (Monday CRM is a strong plus).
• Collaborate with affiliate managers, marketing, and product teams to scale referral-driven revenue.

Requirements

We are looking for a Partnerships Operations Manager to act as the operational lead of GoMining’s referral and partnerships program.

This role is effectively a deputy to the program owner: responsible for execution, coordination, and operational excellence across the partnerships team. You will ensure that plans are delivered on time, communication is aligned, and partner-facing initiatives are executed smoothly, while also proactively suggesting improvements and new ideas.

We are looking for an Account Manager to support and grow GoMining’s referral and partner ecosystem.

This role focuses on working with active referrers, ambassadors, and partners: helping them understand all GoMining products, answering questions, resolving issues, and supporting them in achieving better results. You will act as the main point of contact between partners, product, and internal teams.

Responsibilities

• Act as the primary point of contact for referral partners, ambassadors, and active referrers.
• Explain GoMining products, features, mechanics, and updates to partners in a clear and structured way.
• Support partners in their daily work: answer questions, resolve issues, and help them use the platform effectively.
• Collect partner requests, issues, and feedback; create tasks, tickets, and bug reports for product and tech teams.
• Track partner activity, performance, and communication in CRM (Monday CRM).
• Help partners reach better results by suggesting promotion approaches, product use cases, and referral mechanics.
• Proactively identify problems, opportunities, and growth hypotheses based on partner feedback and behavior.
• Collaborate closely with Affiliate Managers, Referral Managers, Support, Product, and Marketing teams.
  

Requirements