SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays;
• Communicate with developers and cross-functional specialists. 

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays;
• Communicate with developers and cross-functional specialists. 

Mercier Consultancy MD is on the lookout for a passionate Danish Customer Support Representative for our online store, offering a remote position based in Greece. If you thrive in a customer-focused environment and have a knack for solving problems, this role is perfect for you. You will be responsible for supporting our Danish-speaking customers and ensuring they receive an outstanding shopping experience.

Key Responsibilities

• Deliver excellent customer support to Danish-speaking clients through different communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding order status, product information, and user accounts.
• Quickly and effectively resolve customer complaints and issues to optimize their shopping experience.
• Maintain comprehensive records of customer interactions and feedback for future reference.
• Collaborate with other teams to resolve complex customer issues when necessary.
• Stay informed about new products, promotions, and policy updates to provide accurate information to customers.

Requirements

Azumo is looking for a Marketing Operations Tech Analyst to support the execution, optimization, and maintenance of our marketing technology ecosystem with a strong focus on marketing tech tools.

The position is FULLY REMOTE, based in Latin America.

As a Marketing Operations Analyst, you will be a key player within our Marketing team, collaborating cross-functionally with both business and technical teams to ensure seamless execution across campaigns, tools, and workflows.

This role requires someone hands-on and technically inclined, capable of managing tools, solving problems, improving processes, and ensuring high-quality execution across our digital properties.

You will work closely with Marketing and Sales to maintain operational accuracy, improve marketing workflows, and support initiatives involving data, CRM automation, tool integrations, and AI-driven processes.

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join Mercier Consultancy MD as a Nederlands Sprekende Klanten Service Agent and embark on an exciting remote opportunity in Greece! We are looking for enthusiastic individuals who are fluent in Dutch to provide exceptional support to our valued clients. This role requires a customer-focused mindset and a knack for solving problems effectively.

Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries about our services and products, ensuring all questions are answered promptly.
• Address and resolve customer complaints with a focus on achieving high satisfaction levels.
• Maintain accurate records of customer interactions within our CRM system.
• Work closely with team members to enhance the overall customer experience.
• Stay updated on company services, industry trends, and best practices in customer service.

Requirements

Mercier Consultancy MD is delighted to offer Slovak Speaking Jobs in vibrant Sofia, Bulgaria, with a fully paid relocation package! We are seeking enthusiastic individuals who are fluent in Slovak and eager to embark on an exciting career adventure. This position is ideal for those looking to immerse themselves in a new culture while contributing to our dynamic team.

Key Responsibilities

• Engage with Slovak-speaking customers via various communication channels, providing exceptional service and support.
• Assist customers with inquiries, issues, and product information, ensuring a positive customer experience.
• Document all interactions and feedback accurately in our CRM system for continuous improvement.
• Collaborate with team members across departments to deliver effective solutions to customer queries.
• Participate in training and professional development programs to enhance service delivery and product knowledge.
• Stay updated on industry trends and company offerings to provide informed assistance to clients.

Requirements

We are looking for a highly responsible and tech-savvy Content Management Specialist to support daily ecommerce operations for our Shopify store. This role is ideal for someone who loves working with digital tools, learns fast, and takes pride in getting things done accurately and on time.

What You'll Be Doing:

• Execute day-to-day operational tasks within the Shopify platform to ensure smooth ecommerce performance.
• Upload new products, update existing listings, manage SKUs, inventory, and product data as instructed.
• Complete tasks in a timely and reliable manner with strong attention to detail and accuracy.
• Support Ecommerce Specialist and Ecommerce Manager with additional operational tasks as needed.
• Quickly learn and adapt to new ecommerce tools, software, and internal workflows.
• Maintain quality and consistency across product content and store assets.

What You Need:

Mercier Consultancy MD is thrilled to announce an opening for a Digital Trust and Safety Specialist fluent in both Polish and English to work in Bulgaria. In this crucial position, you will be responsible for safeguarding our digital platforms by monitoring user-generated content, managing safety concerns, and ensuring compliance with our community standards. Your efforts will be instrumental in fostering a safe and supportive environment for our users.

Key Responsibilities

• Monitor user interactions and content across our platforms to identify and manage potential violations of safety policies.
• Conduct comprehensive investigations into reported safety incidents and analyze evidence to recommend appropriate actions.
• Collaborate with diverse teams to develop and enhance policies aimed at promoting digital safety and trust.
• Prepare analytical reports detailing safety incidents and trends to inform management and guide decision-making.
• Stay informed about emerging trends and challenges in digital safety to proactively adjust our strategies.
• Engage directly with users to raise awareness about safety practices and empower them to navigate risks effectively.

Requirements

Mercier Consultancy MD is excited to offer a position for a Norwegian Speaking Client Service Representative. This role provides the perfect opportunity to work (remotely) while benefiting from paid relocation to Greece, where you can enjoy a vibrant lifestyle and stunning surroundings!

As a Norwegian Speaking Client Service Representative, you will be responsible for delivering exceptional support to our Norwegian-speaking clients. Your role will be essential in ensuring client satisfaction and building strong relationships through effective communication and service.

Your Key Responsibilities:

• Provide outstanding customer service to Norwegian-speaking clients via phone, email, and chat.
• Manage and resolve client inquiries and issues promptly and professionally.
• Document all client interactions accurately in our CRM system for efficient tracking and follow-up.
• Collaborate with internal teams to enhance service delivery and address client concerns.
• Stay updated on product knowledge to provide accurate and helpful assistance to clients.

Requirements