Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for an automotive company in Greece. This role is ideal for individuals who are passionate about the automotive industry and enjoy delivering outstanding service. If you are fluent in Danish and are looking for a dynamic work environment in Greece, we want to hear from you!

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and repairs via phone, email, and live chat in Danish.
• Assist customers with understanding vehicle specifications, features, and maintenance schedules.
• Coordinate service appointments and resolve issues related to vehicle servicing.
• Provide timely and accurate information to customers to enhance their experience.
• Document customer interactions and feedback accurately in the CRM system.
• Collaborate with technical support and service departments to ensure customer satisfaction.
• Stay updated on automotive trends and the company’s offerings to provide informed support.

Requirements

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian Speaking Customer Service Representatives for a leading transportation company. This remote position allows you to work from the comfort of your home in Greece while assisting customers with their transportation needs. If you are passionate about customer service and fluent in Italian, we want to hear from you!

Key Responsibilities

• Handle customer inquiries related to transportation services, including bookings, schedules, and policies via phone, email, and chat in Italian.
• Provide detailed information about routes, pricing, and available transportation options.
• Assist customers with managing their reservations, making changes, and resolving issues promptly.
• Document customer interactions accurately in the CRM system for record-keeping and follow-up.
• Collaborate with operational teams to address customer concerns effectively and ensure quality service delivery.
• Stay informed about industry trends and company updates to provide accurate information to customers.

Requirements

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Director of Market Access is responsible for participating in the management of company goals for contractual relationships and financial achievements with payers (insurers, managed care organizations, medical groups, federal, state, and local governmental entities, and other third-party payer-related entities). The role will analyze and assess existing and prospective payer relationships relationship needs and development to support evidence-based decision-making and optimal revenue improvement and growth.

1. Onboarding & Off boarding Support

. Coordinate with the HR team in Cairo to prepare onboarding schedules, required documents, and system access for new hires.

. Welcome new joiners at the KSA office, conduct the on-site onboarding orientation, and ensure a smooth first-day experience.

. Prepare and manage laptop handover, collect signatures on custody forms, and record all assets in the system.

. Ensure new employees have access to policies, tools, and office resources from day one.

. Facilitate exit procedures including collecting company assets, closing access, and supporting off boarding documentation.

2. Office Operations & Experience

. Act as the primary HR and office operations contact in the KSA office.

. Maintain a positive and organized office environment, ensuring it is presentable, functional, and aligned with company standards.

. Support in managing office supplies and general office upkeep.

. Coordinate with vendors (cleaning, maintenance, deliveries, etc.) when required.

. Support travel logistics for employees when needed, in coordination with HR and Procurement.

3. Employee Relations & People Experience

. Communicate HR policies, guidelines, and updates clearly to KSA employees.

. Serve as a trusted on-ground HR representative, escalating issues as necessary.

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a leading Logistics Company based in Greece. This position is perfect for individuals who have a passion for logistics, supply chain solutions, and delivering excellent customer service. As a customer service representative, you will assist clients in Italian, providing them with the necessary support and information regarding their logistics needs.

Key Responsibilities

• Handle customer inquiries related to logistics services, shipment tracking, and delivery schedules via phone, email, and chat in Italian.
• Assist customers with service requests, pricing inquiries, and contract management.
• Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams, including operations and dispatch, to provide timely support to customers.
• Stay informed about logistics trends and service offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Chinese Speaking Customer Service Representatives for a prestigious luxury car company, with remote work options available in Greece. This position is ideal for individuals who are passionate about the automotive industry and luxury brands while providing excellent customer service to a discerning clientele. As part of the team, you will assist customers in navigating their inquiries and ensuring a seamless experience with our luxury vehicle offerings.

Key Responsibilities

• Respond to customer inquiries regarding luxury vehicle features, specifications, and services via phone, email, and live chat in Chinese.
• Provide personalized support for customers interested in luxury car purchases, maintenance, and warranty services.
• Assist clients with appointments, service schedules, and any issues related to their vehicles.
• Resolve customer concerns and complaints promptly and professionally to ensure satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with sales and service teams to enhance customer experience and loyalty.
• Stay informed about the latest luxury automotive trends and product offerings to provide relevant insights.

Requirements