Mercier Consultancy MD is excited to offer a rewarding opportunity for German Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who have a passion for travel and a commitment to providing outstanding customer experiences. As a customer service representative, you will assist clients with inquiries related to travel accommodations, bookings, and tourism services, all while delivering exceptional service in German.

Key Responsibilities

• Manage customer inquiries regarding hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in German.
• Provide detailed information on available services, promotions, and travel guidelines.
• Assist customers with reservation changes, cancellations, and special requests.
• Resolve customer complaints and issues in a timely and courteous manner, ensuring satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with hotel and tourism partners to enhance customer experiences.
• Stay updated on travel trends and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and delivering exceptional customer experiences. As a member of our customer service team, you will assist customers with inquiries related to accommodations, travel bookings, and tourism services, all while providing support in Dutch.

Key Responsibilities

• Manage customer inquiries regarding hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in Dutch.
• Provide detailed information on available services, promotions, and travel guidelines.
• Assist customers with reservation changes, cancellations, and special requests.
• Effectively resolve any issues or complaints, ensuring customer satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with hotel and tourism partners to ensure a seamless customer experience.
• Stay updated on travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who have a strong passion for travel and customer interaction. As a customer service representative, you will assist clients with various inquiries related to travel accommodations, reservations, and attractions, providing exceptional service in French.

Key Responsibilities

• Manage customer inquiries regarding hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in French.
• Provide detailed information about the company's offerings, including special promotions and travel guidelines.
• Assist customers with reservation changes, cancellations, and any special requests.
• Resolve customer complaints and issues efficiently while ensuring customer satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with hotels and tourism partners to ensure seamless travel experiences for customers.
• Stay updated on industry trends, destination information, and company offerings to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who are passionate about air travel and dedicated to delivering exceptional customer service. As a part of our customer service team, you will assist clients and passengers with their inquiries, ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries related to flight bookings, schedules, and airline services via phone, email, and live chat in French.
• Provide detailed information about flight options, baggage policies, and travel regulations.
• Assist customers with reservation changes, cancellations, and inquiries regarding special requests.
• Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with airline and operational teams to provide real-time updates to customers.
• Stay informed about airline industry trends and service updates to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and customer experience. You will be responsible for assisting clients with inquiries related to travel accommodations, bookings, and tourism services, all while providing exceptional service in Portuguese.

Key Responsibilities

• Handle customer inquiries regarding hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in Portuguese.
• Provide information on available services, promotions, and travel guidelines.
• Assist customers with reservation changes, cancellations, and special requests.
• Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with hotel and tourism partners to ensure seamless customer experiences.
• Stay updated on travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to open a position for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who possess a passion for providing exceptional service in an ever-evolving and vibrant sector. As a representative, you will engage with travelers and hospitality partners, delivering support and information in Polish to enhance the customer experience.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and hospitality services via phone, email, and live chat in Polish.
• Provide detailed information on destinations, travel packages, and special offers.
• Assist with reservation modifications, cancellations, and customer requests.
• Resolve customer issues and concerns effectively, ensuring a positive experience.
• Keep comprehensive records of customer interactions and transactions in the CRM system.
• Partner with clients and service providers to ensure seamless coordination of services.
• Stay updated on industry trends, travel regulations, and company offerings.

Requirements

Join the dynamic team at Mercier Consultancy MD as an Italian Customer Support Representative in Greece. This is a unique opportunity that not only offers the chance to assist customers in their travel experiences but also covers your flight and hotel expenses. You will be the first point of contact for our Italian-speaking clients, providing them with tailored support for their travel-related inquiries and ensuring they receive the best service possible.

Key Responsibilities

• Assist Italian-speaking customers with inquiries and bookings related to travel, including flights and accommodations.
• Provide clear, accurate information about travel packages, policies, and procedures.
• Handle customer complaints and resolve issues promptly, ensuring customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Keep up-to-date with travel industry trends and company offerings to provide informed advice.
• Collaborate effectively with the sales and reservation teams to deliver seamless service.

Requirements

Move to Improve and bring the company forward

Curiosity and drive to change quickly is in our DNA. A legacy from our founders, the culture of innovation has made DOF one of the most exciting places to work. An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. And who knows? Perhaps you will learn something from your new colleagues, as well.

We offer exciting activities and plenty of opportunity to grow. Our experts will help you to develop your knowledge, skills, and experience in DOF’s core activities.

Join us as our new Crewing and Travel Coordinator

We are looking for another member to join our Operations - Project Delivery Team in Houston, Texas. Our working environment consists of highly educated, skilled, positive, innovative, and enthusiastic employees.

If you are a team player who would like to work closely with people from different parts of the world , we would love for you to apply.

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Support Specialist in the United Kingdom.

We are seeking a service-driven Customer Support Specialist to assist travelers before and during their journey by delivering timely, empathetic, and solution-oriented support. You’ll serve as a key contact for inquiries and booking concerns, managing communications across various channels with professionalism and a focus on enhancing the customer experience. This role is best suited for someone who thrives in a fast-paced, remote environment and brings strong problem-solving skills, attention to detail, and a passion for creating exceptional service experiences. A background in travel or hospitality is highly beneficial.

Accountabilities: