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(fluent English, native Spanish) Technical Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via chats, emails and tickets;
  • Managing troubleshooting processes, handling escalations, and backlog maintenance;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with other teams.

What you need to succeed in this role:

Job Skills

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Occupational Safety and Health (OSH) Specialist

posted by: spj_bot

**This position is contingent upon contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

First Division Consulting is seeking an Occupational Safety and Health (OSH) professional to support the safety and health management needs of a large federal agency.  This position can work remotely in one of the following locations: Kentucky, Maryland, New Jersey, Ohio, and Virginia.  This position will require up to 25% travel.

 Responsibilities: 

Job Skills

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Secretary I

posted by: spj_bot

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

Location: Picatinny, NJ (On-Site)

Job Description and Responsibilities

First Div is seeking to hire a full-time Secretary I. This individual will provide administrative support, which will include general office duties. We are looking for someone who has experience with scheduling meetings, managing calendars, coordinated Teams meetings and also provide logistical support for Branch or Division events. You will also be responsible with assisting employees with Defense Travel System (DTS).

The qualified candidate must be able to perform the following:

Job Skills

certified service color defense travel system business administration credit card operation reach organizational chart information system managing disabled data management meeting minutes records management report preparation operate administrative support small business disseminate classified information plan support services conference rooms spreadsheets enterprise resource planning logistics productivity systems investigation scheduling job description business cards work environment DTS presentations STD life insurance applicable state internal standard disabilities procurement logistical standard operating procedure e business field service schedule program management secret clearance read consulting coordinated resource planning federal law disability PMO ERP computer terminal government e light traffic proofread manage execute track
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Retail Support Training Specialist

posted by: spj_bot

Before you apply, please read the following questions and ask yourself if they are describing you:

  • Are you an experienced trainer, skilled in the high-art of dynamic, persuasive, and educational message delivery?
  • Can you hold a classroom full of eager learners with your intelligently entertaining public speaking skills and acute active listening powers?
  • Do you possess excellent PowerPoint skills and message design abilities, and are laser-focused on attention to details and subtle language nuance?
  • Do you own the natural confidence to tackle ever-changing offers, products, and services, as well as master unique and complex order entry systems and processes?
  • Are you able to quickly pivot between messaging as changes happen in a fast-paced week to week dynamic?
  • Do you excel at handling large virtual audiences and ensuring that learners stay engaged and have meaningful learning moments from your training methods?

If you think these questions describe you, and you are passionate about training and learning, and are intelligently entertaining, enlightening, and motivating, then we need you on our team!

Job Skills

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Bilingual Fiber and Video Training Specialist

posted by: spj_bot

Before you apply, please read the following questions and ask yourself if they are describing you:

  • Are you bilingual (English/Spanish)?
  • Are you equally skilled and comfortable using English and Spanish for business audiences as you are in English?
  • Are you a proficient trainer and writer, skilled in creating, writing, and delivering dynamic, persuasive, and easy-to-understand materials and presentations?

If so, and you are passionate about training, writing, and developing informative and engaging content, we want you on our team!

DSI, a premier Dallas-based sales enablement and custom business solutions company founded in 1984 and family-owned, has an immediate opportunity for a Bilingual Wireless and Fiber Trainer Specialist.

This role focuses on developing materials for and training sales associates on internet, video and security products, services, and processes, specifically for Spanish-language door-to-door and call center sellers/agents.

Essential Duties

Job Skills

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Senior Project Manager

posted by: spj_bot

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting to the Project Management Office, the Senior Project Manager is a high-impact leadership role responsible for driving the execution of the organization’s most complex, multi-million dollar strategic initiatives. You won’t just manage tasks; you will act as a strategic partner to executive leadership, navigating high-stakes environments and cross-functional dependencies to deliver transformational change.

The successful candidate is a seasoned leader who blends rigorous project discipline with a deep understanding of business strategy, advanced analytics, and organizational change management.

What you'll do:

Job Skills

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Field Installation Technician - New York City/Boston, MA

posted by: spj_bot

The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues. who is responsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues.

 

What You'll Do: 

Job Skills

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Finnish speaking Customer Support Agent in Malta

posted by: spj_bot

Work in Malta as a Customer Support Agent – live where others vacation!

Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!

They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...

You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.

 

Responsibilities:

Job Skills

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Bilingual Sales Specialist, Merchant Onboarding

posted by: spj_bot

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Bilingual Merchant Onboarding Sales Specialist plays a key role in driving Financeit’s growth, ensuring new merchants are successfully onboarded and actively using our platform to fund financing volume. You’ll be responsible for prospecting and signing up new merchants, guiding them through the approval process, and ensuring all necessary documentation is completed. You’ll also maintain regular communication with merchants to keep them informed and engaged.

What you’ll do:

Job Skills

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Life Cycle Logistics Management Analyst II

posted by: spj_bot

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

First Division Consulting is seeking a highly proficient logistician to establish and manage U.S. Army supply data, to ensure accuracy and maintain data integrity.  The Logistics Management Analyst II will perform data collection and analysis, collaborate with external agencies, product managers, and other logistics personnel and ensure efficient planning of and maintenance of life cycle programs. To ensure success as a Life Cycle Logistics Management Analyst II, an ideal candidate will exhibit knowledge of DoD supply life cycle system policy and procedures, whose expertise results in appropriate inventory, reliable information for leaders, and performance as an essential part of a highly motivated team.

The contractor shall perform the following:

Job Skills

purchasing data collection logistic product managers reach resolve problems operate disabled research product manager plan small business system policy support services management forecast level ii certification dawia level data integrity logistic automation qualifications skills TLS logistics life cycle logistic business management delivery orders coordination work environment motivated team STD corrective actions product management management tool life insurance collaborate disabilities reliable communicate develop plans communication skills operations logistics management e business field service investigate program management capital asset secret clearance read product consulting manager office exhibit report tool planning planning development manage functional order information acquisition process computer terminal english integrated government requisitions delivery order life cycle purchases integrate product support operating light traffic planning tool manage execute track
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