Mercier Consultancy MD is excited to offer the position of Danish Speaking Customer Service Agent in Sofia, Bulgaria, with a fully paid relocation package! This unique role allows you to join a multinational team while providing exceptional support to Danish-speaking customers in a thriving work environment.

Responsibilities

• Engage with Danish-speaking customers via phone, email, and chat to address inquiries related to products and services.
• Provide expert guidance, assist with order placements, and resolve customer complaints efficiently and professionally.
• Document all customer interactions in our CRM system, ensuring accurate records for follow-up and quality assurance.
• Collaborate with team members to enhance service delivery and promote a positive customer experience.
• Stay updated on company offerings and industry trends in order to provide informed assistance.
• Consistently uphold company standards, promoting brand loyalty and customer satisfaction.

Requirements

About the role

We are seeking a passionate and motivated Tour Guide to join the Cruise Whitsundays Whitehaven team on a full-time basis. In this dynamic role, you will have the opportunity to create unforgettable experiences for guests visiting the stunning Whitehaven Beach, putting your skills in exceptional service and safety at the forefront of their adventure. This position is physically demanding and offers a unique lifestyle roster, allowing you to immerse yourself in the beauty of the Whitsundays while sharing its magic with visitors.

Key responsibilities include, but are not limited to:

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Swedish Speaking Solutions Consultant with fully paid relocation to Greece! This role is ideal for individuals who thrive on delivering exceptional customer solutions while working in a vibrant and dynamic environment. You will be instrumental in understanding our clients' needs and providing tailored solutions that enhance their business operations.

Key Responsibilities

• Engage with clients to assess their needs and identify business goals through detailed consultations.
• Design and deliver customized solutions that effectively address the unique challenges faced by clients.
• Act as a trusted advisor, providing insights and recommendations that drive client satisfaction.
• Collaborate with internal teams to ensure efficient implementation and ongoing support of solutions.
• Conduct training and support sessions for clients, empowering them to utilize our products to their fullest potential.
• Stay informed about industry trends and developments to provide relevant and informed guidance to clients.

Requirements

Mercier Consultancy MD is excited to offer Polish Speaking Jobs in Sofia, Bulgaria, with a fully paid relocation package! This opportunity is perfect for Polish speakers seeking a new adventure and a rewarding career in a vibrant work environment. Join our enthusiastic team, where you will utilize your language skills while making a positive impact through your work.

Key Responsibilities

• Engage with Polish-speaking customers to provide high-quality support through various communication channels.
• Assist clients in navigating inquiries about products and services, ensuring thorough understanding and satisfaction.
• Document customer interactions accurately in our database and provide feedback for continuous improvement.
• Collaborate with internal teams to address customer needs and enhance service delivery.
• Participate in training and development sessions to keep up with industry knowledge and company updates.
• Support promotional campaigns and initiatives through effective customer communication.

Requirements

Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient.

Key Responsibilities

• Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat.
• Address customer inquiries regarding products, services, and account issues promptly and professionally.
• Manage and resolve customer complaints while maintaining a high level of customer satisfaction.
• Document all customer interactions accurately in our CRM system and suggest improvements where needed.
• Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience.
• Stay updated on product knowledge, policies, and industry trends to provide informed support.

Requirements

Join the dynamic team at Mercier Consultancy MD as an Italian Support Specialist for a leading US Parcel Service! This role is based in Greece and offers you the opportunity to connect with Italian-speaking customers, assisting them with their shipping and logistics needs. Your dedication to providing exceptional support will ensure customer satisfaction and contribute to our mission of excellence.

Your Role

As an Italian Support Specialist, you will be responsible for resolving customer inquiries related to parcel delivery and logistics. Utilizing your fluency in Italian, you will communicate effectively with customers through various channels, ensuring that their experiences with our services are seamless and positive.

Key Responsibilities

• Handle inbound customer inquiries in Italian via phone, chat, and email regarding parcel services.
• Provide accurate information about shipping options, tracking, and delivery times.
• Troubleshoot issues and resolve customer concerns with a focus on first-contact resolution.
• Maintain detailed records of customer interactions and feedback for quality assurance.
• Collaborate with the logistics team to ensure prompt and effective service delivery.
• Stay informed about operational updates and service changes to relay accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Danish Speaking opportunities in Sofia, Bulgaria, complete with a fully paid relocation package. We are looking for dynamic individuals passionate about customer service and eager to make a difference in their roles. You will engage with clients in Danish, ensuring they receive outstanding service while enjoying the vibrant culture of Bulgaria.

Key Responsibilities

• Provide exceptional customer support in Danish via various channels including phone, email, and live chat.
• Assist customers through inquiries, resolving issues efficiently and effectively.
• Document all customer interactions accurately in our CRM system to ensure a seamless service experience.
• Work closely with other teams to relay customer feedback and enhance operational processes.
• Stay informed on product offerings and relevant industry knowledge to provide informed advice.
• Participate in training sessions and other professional development opportunities.

Requirements

Mercier Consultancy MD is thrilled to offer exciting opportunities for Czech Speaking professionals in the vibrant city of Sofia, Bulgaria. We are looking for motivated individuals ready to embark on a new career path with a fully paid relocation package. This position is perfect for candidates who want to immerse themselves in a new culture while leveraging their Czech language skills.

Key Responsibilities

• Provide high-quality customer support or advisory services to Czech-speaking clients through various communication channels.
• Assist customers with inquiries, product information, and issue resolution, ensuring exceptional service delivery.
• Document all customer interactions accurately in our CRM system for tracking and continuous improvement.
• Work collaboratively with team members to enhance processes and customer experience.
• Maintain up-to-date knowledge of products and services to deliver accurate information to clients.
• Engage in training and development opportunities to enhance your skills and contribute effectively to the team.

Requirements

Ready to swap grey skies for Greek sunshine?

Our client in Greece is partnering with Dyson, one of the world’s most innovative tech brands — and they’re looking for Dutch-speaking Customer Support Specialists who want more than just a job. They want a life abroad.

This is your chance to build an international career while living by the sea, enjoying Mediterranean food, and experiencing a culture where people actually take their coffee breaks seriously.

About the Role
You’ll support Dyson customers and help them get the most out of their products — from troubleshooting to guiding them through features and repairs. No need to be a tech genius from day one; you’ll get full training.

Your Daily Tasks Will Include:

• Handling calls, messages and emails from Dyson users
• Helping with product questions, troubleshooting and usage tips
• Processing warranties, repairs, and replacements
• Recommending products based on customer needs
• Ensuring customers have a smooth, positive experience
• Collaborating with a professional, international team

Requirements

Strong communication skills in Dutch and English

A detail-oriented and problem-solving mindset

Ability to stay calm when things don’t go as planned

Join Mercier Consultancy MD as a Dutch Speaking Solutions Consultant, where you can choose to work in either Greece or Bulgaria! We are looking for a talented individual who is passionate about client relations and solutions consulting. In this role, you will engage with clients to understand their needs and provide tailored solutions that enhance their business outcomes. This is a fantastic opportunity to work in a vibrant environment while enjoying the beautiful surroundings of either Greece or Bulgaria.

Key Responsibilities

• Interact with clients through in-depth consultations to gather their requirements and understand their business objectives.
• Create and present customized solutions that effectively address client challenges and align with their goals.
• Provide expert advice and recommendations as a trusted advisor to clients, ensuring satisfaction with our solutions.
• Collaborate with cross-functional teams to ensure seamless implementation and ongoing support of solutions.
• Facilitate training sessions to empower clients in maximizing the benefits of our products.
• Remain updated on industry trends and emerging technologies to offer relevant advice to clients.

Requirements