Mercier Consultancy MD is proud to announce an opportunity for an Icelandic Speaking Customer Service Agent to join a leading team in Bulgaria, complete with paid relocation support. In this role, you will be vital in delivering outstanding customer service to our Icelandic-speaking clients, ensuring they receive timely and effective assistance with their inquiries.

Responsibilities

• Provide support to Icelandic-speaking customers via phone, email, and chat, addressing a variety of inquiries related to our products and services.
• Offer detailed information regarding account management, service features, and resolve technical issues as needed.
• Handle customer complaints with professionalism and work to find effective solutions swiftly.
• Document customer interactions accurately within the CRM system to facilitate communication and track service quality.
• Collaborate with team members and various departments to improve customer experience and service outcomes.
• Keep updated on industry trends and product knowledge to provide informed support to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a German Speaking Customer Service Agent to join the team for Booking.com, one of the world's leading travel and booking platforms. This role allows you to work in beautiful Greece while providing exceptional support to German-speaking customers booking their travel experiences.

Responsibilities

• Assist German-speaking customers through phone, email, and chat with inquiries related to bookings, cancellations, and travel services.
• Provide detailed information about accommodations, travel policies, and ensure a seamless booking process.
• Resolve customer issues and complaints professionally, striving for high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system to maintain service quality.
• Collaborate with team members and internal departments to ensure customer needs are met effectively.
• Stay informed about current promotions, travel trends, and platform updates to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent for Booking.com, one of the world's leading travel platforms. This role provides the opportunity to work in the picturesque setting of Greece, where you will assist Dutch-speaking customers with their travel inquiries and bookings, ensuring a stellar experience.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries related to bookings, accommodations, and travel plans.
• Provide information on travel destinations, explain policies, and guide customers through the booking process.
• Resolve customer issues and complaints promptly and professionally to ensure high levels of satisfaction.
• Document all interactions accurately in the CRM system to maintain communication and track customer feedback.
• Collaborate with internal teams to escalate and resolve complex issues when necessary.
• Stay informed about current promotions, travel trends, and destination highlights to provide informed assistance.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Croatian Speaking Customer Service Agent to join our team, supporting the renowned platform Booking.com while working in beautiful Greece. In this role, you will be responsible for providing excellent support to Croatian-speaking customers, assisting them with their travel inquiries and ensuring a seamless booking experience.

Responsibilities

• Assist Croatian-speaking customers via phone, email, and chat, addressing all inquiries related to bookings and travel services.
• Provide detailed information about accommodation options, booking processes, and travel policies.
• Resolve customer complaints efficiently and ensure a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system for follow-up and quality assurance.
• Collaborate with team members to enhance service delivery and share best practices.
• Stay updated on current promotions, travel trends, and company policies to advise customers effectively.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

We are excited to announce an opportunity for you to join the Fleet Specialist Team at Motia, located in Burnley Town Centre.

In this dynamic role, you will be the main point of contact for our existing customers, helping them manage their fleet needs efficiently. Your aim will be to understand their requirements and provide tailored solutions from our extensive range of products, ultimately helping them save on costs and streamline operations.

Even if you are new to sales, we are committed to delivering all the training required for you to excel in this position!

Duties & Responsibilities

• Build and maintain comprehensive knowledge of our product lines and industry landscape.
• Plan and execute sales activities effectively to meet targets.
• Develop relationships with new customers through effective communication and service.
• Ensure a top-quality service to bolster customer satisfaction and business growth.
• Manage inquiries and follow up on potential sales leads promptly.
• Record interactions in our CRM system to maintain accurate customer records.

• Other reasonable duties as assigned by management.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support