Mercier Consultancy MD is excited to offer an opportunity for a Finnish Customer Consultant to join our team in a remote role based in Greece, including paid relocation! In this position, you will assist our Finnish-speaking customers with their inquiries, providing them with excellent support and service. If you are dedicated to enhancing customer experiences and enjoy working in a dynamic environment, we would love to welcome you!

Key Responsibilities

• Deliver exceptional customer support to Finnish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to products, services, and technical issues.
• Resolve concerns and provide solutions while ensuring customer satisfaction.
• Document all customer interactions and feedback to contribute to continuous improvement.
• Work closely with internal teams to resolve issues and enhance the customer experience.
• Remain knowledgeable about products and services to offer informed and relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Finnish Customer Support Representative based in the stunning location of Crete, Greece. This opportunity is perfect for individuals who are passionate about customer service and eager to immerse themselves in a beautiful Mediterranean environment. In this role, you will provide exceptional support to our Finnish-speaking clients, ensuring their experience is seamless and enjoyable.

Key Responsibilities

• Deliver outstanding customer support to Finnish-speaking customers through various channels, including phone, email, and live chat.
• Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
• Effectively resolve customer complaints and issues to enhance overall satisfaction.
• Document customer interactions in our CRM system to facilitate ongoing improvements in service delivery.
• Collaborate with cross-functional teams to ensure comprehensive solutions are provided to clients.
• Stay informed about company products, industry trends, and best practices in customer support.

Requirements

Finnish-Speaking Customer Support — Live & Work in Athens (with WFH set-up)

Ever dreamed of living somewhere where ancient history, turquoise coastlines, rooftop bars and everyday sunshine are simply… your new normal? Athens isn’t just a city — it’s a lifestyle. And now you can build your career while enjoying it.

Whether you picture yourself working from a cosy apartment in Koukaki, taking your laptop to a café in Pangrati, or joining your team on-site in one of Europe’s most modern office hubs, this role gives you the flexibility to shape your life in Greece the way you want.

This is your chance to combine Finnish language skills with a relaxed Mediterranean routine, a vibrant social scene, world-class food and weekend island trips — all while building global experience with a multinational brand.

What you’ll do (when you’re not exploring Athens):

• Support customers via email, chat and phone
• Communicate with empathy, clarity and professionalism
• Work closely with your team, contributing to a positive and supportive environment
• Focus on quality, problem-solving, and customer loyalty

Requirements

• Fluency in Finnish
• Good English communication skills
• Basic tech confidence (Windows, shortcuts, troubleshooting)
• Soft skills, patience, and a proactive mindset

Benefits

If you are an avid auto enthusiast, join our client's exciting Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for Finnish-speaking talents to join our client in Greece - who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Main responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Turn every customer into a happy customer!
• Enjoy your time in Greece

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Finnish Speaking Customer Service Representatives for a prominent Commercial Vehicle Company based in Greece. This role is perfect for individuals who are enthusiastic about the automotive industry and eager to provide exceptional service to customers. As a customer service representative, you will assist clients in Finnish, addressing their inquiries related to commercial vehicles, ensuring a seamless customer experience.

Key Responsibilities

• Respond to customer inquiries related to commercial vehicle products, specifications, and services via phone, email, and live chat in Finnish.
• Provide accurate information about vehicle features, pricing, availability, and financing options.
• Assist customers with order placement, service appointments, and any related issues.
• Resolve customer complaints effectively, ensuring satisfaction and loyalty.
• Maintain accurate documentation of customer interactions in the CRM system for future reference.
• Collaborate with internal teams, including sales and technical support, to enhance the customer experience.
• Stay informed about industry developments and company offerings to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to offer Finnish Speaking Customer Service positions in the beautiful country of Greece, complete with a fully paid relocation package! This is a unique opportunity to advance your career while experiencing the rich culture and breathtaking landscapes that Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize creating a positive and supportive work environment. By joining our team, you will be an integral part of a company that values customer satisfaction and employee growth.

Key Responsibilities

• Provide exceptional support to Finnish-speaking customers via phone, email, and chat, ensuring a friendly and professional service.
• Assist customers in understanding our range of products and services, offering clear and helpful guidance.
• Address and resolve customer inquiries and complaints promptly to ensure high satisfaction levels.
• Accurately document customer interactions and follow up to ensure their ongoing needs are met.
• Collaborate with team members and other departments to enhance overall service quality.
• Stay updated on company offerings and industry trends to provide effective assistance.

Requirements

Mercier Consultancy MD is thrilled to present Finnish Speaking Customer Service opportunities in the enchanting country of Greece, along with a fully paid relocation package! This is a fantastic chance to advance your career while experiencing the warmth and beauty of Greek culture.

Why Join Mercier Consultancy MD?

We are dedicated to fostering a friendly and supportive work environment where every team member can thrive. Join us to provide exceptional customer service and make a significant impact in the lives of our clients.

Key Responsibilities

• Deliver outstanding support to Finnish-speaking customers through phone, email, and chat, ensuring clear and professional communication.
• Assist customers in navigating our products and services, offering precise information and helpful guidance.
• Resolve customer inquiries and complaints efficiently, ensuring a high level of satisfaction.
• Maintain accurate documentation of customer interactions and follow up to ensure their needs are met.
• Collaborate with team members and other departments to improve feedback and service quality.
• Stay updated on company offerings and relevant industry trends to provide informed support.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for Finnish Speaking professionals seeking jobs in Bulgaria with fully paid relocation support. This role is ideal for individuals looking to advance their careers in a vibrant and culturally rich environment. You will join our dynamic team, contributing your skills while experiencing the beauty and charm of Bulgaria.

Key Responsibilities

• Engage effectively with Finnish-speaking clients or customers, providing outstanding service tailored to their needs.
• Collaborate with team members to achieve business goals and enhance service delivery.
• Participate in training and development programs to continuously upgrade your skills.
• Contribute to various projects and initiatives that aim to improve overall client satisfaction.
• Maintain a positive and professional image of the company while interacting with clients and partners.

Requirements

Work in Malta as a Finnish Game Presenter – live where others vacation!

Imagine starting your day with sunshine, turquoise sea views, and a short walk to work past palm trees and cozy cafés. That’s everyday life in Malta – one of Europe’s sunniest islands and a favorite destination for expats. With over 300 days of sunshine, an international community, and a buzzing social life, Malta is the perfect place to kickstart your career abroad while actually enjoying life outside of work.

Now you can make that dream a reality! Our client is looking for Finnish-speaking Game Presenters to join their international team of over 1,000 colleagues in their high-tech broadcasting studio right here in Malta.

As a Game Presenter, you’ll be the face of the game for Finnish players — engaging, entertaining, and ensuring every live game session runs smoothly. Don’t worry if you don’t have experience — your new employer provides paid training that covers everything you need to know to shine in front of the camera and develop valuable presentation skills.

Requirements

You are:

Our client creates and fully manages premium iGaming brands. They have offices in Malta and Marbella, powered by highly experienced teams with a wealth of industry knowledge. They believe in giving their teams accountability and autonomy, trusting in their expertise and best judgment to continuously learn and provide the best gaming experience to their players.

About the Role
Reporting to the Head of Customer Service, you’ll be a key player in bringing top-notch service to our clients Finnish market. 

What You’ll Do

• Deliver excellent customer service via chat and emails in both Finnish and English
• Respond professionally to a range of live chat and email queries from our clients players
• Be responsible for KYC duties and Document Processing
• Listen, probe, and investigate inquiries to determine the underlying needs of the customer
• Communicate in a prompt, thoughtful, warm, and empathetic manner
• Provide first-time resolution where possible
• Remain vigilant of any suspicious activity and escalate accordingly
• Look to cross-sell and promote all opportunities
• Identify RG concerns within live communications and provide the necessary support
• Put the player first at all times!

Requirements

What Our Client is Looking For