Mercier Consultancy MD is thrilled to offer the position of Finnish Customer Support Specialist, allowing you to work remotely from Greece with a paid relocation package! This role is perfect for enthusiastic individuals who are fluent in Finnish and are dedicated to providing outstanding customer service. You will be a vital part of our customer support team, assisting Finnish-speaking clients and ensuring they have an exceptional experience.

Key Responsibilities

• Provide top-notch customer support to Finnish-speaking clients across various channels, including email, phone, and chat.
• Assist customers with their inquiries, troubleshooting issues and providing prompt solutions.
• Document all customer interactions and follow up as necessary to ensure satisfaction.
• Collaborate with internal teams to resolve complex issues and improve service quality.
• Stay updated on product offerings and company policies to provide accurate support to customers.
• Engage in continuous learning through training and development programs.

Requirements

Join the Mercier Consultancy MD team as a Finnish Customer Service Representative for a leading Big Domestic Appliance Brand, and enjoy the flexibility of working remotely from Greece! If you have a passion for customer service and are eager to help people make the most out of their appliances, this is the perfect opportunity for you. You will be the voice of the brand, engaging with customers and ensuring they have an exceptional experience.

Key Responsibilities

• Respond to customer inquiries about domestic appliances, providing information on features, troubleshooting, and maintenance tips.
• Assist customers with order placements, tracking, and any after-sales support they may need.
• Resolve customer complaints effectively and engage positively to ensure satisfaction and loyalty.
• Document customer interactions with accuracy in our CRM system to maintain a seamless service experience.
• Collaborate with technical and sales teams to provide customers with the best solutions for their needs.
• Stay updated on products and industry trends to offer knowledgeable advice and recommendations.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Finnish-speaking job opportunities in Greece, complete with a fully paid relocation package! We are seeking enthusiastic candidates who are fluent in Finnish and are eager to embrace a new adventure while developing their careers in a dynamic environment. This is an excellent opportunity to join our passionate team and help us deliver exceptional service to our Finnish clients.

Key Responsibilities

• Provide top-tier customer support in Finnish, addressing inquiries across various communication channels.
• Assist customers with product information, account management, and resolving issues to enhance their experience.
• Document customer interactions and feedback in our CRM system to ensure quality service.
• Work collaboratively with team members to identify trends and improve customer support processes.
• Stay up-to-date with product knowledge and company policies to effectively assist clients.
• Contribute to creating a positive environment and enhance team spirit in the workplace.

Requirements

Mercier Consultancy MD is on the lookout for a Finnish Speaking Content Moderator for Social Media to join our team in Athens, Greece! In this exciting role, you will be responsible for moderating user-generated content across various social media platforms, ensuring that it aligns with our community standards. This position offers an opportunity to engage with a diverse cultural environment while contributing to a positive online community for Finnish-speaking users.

Key Responsibilities

• Review and moderate user-generated content in Finnish across various social media channels.
• Evaluate content based on established community guidelines and moderation policies.
• Identify and report inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user engagement to improve moderation strategies.
• Collaborate with team members to enhance processes and practices in content moderation.
• Stay informed about changes in company policies regarding content moderation and community engagement.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is thrilled to announce opportunities for Finnish-speaking professionals looking to embark on an exciting career in Greece! We are offering fully paid relocation packages for suitable candidates who are eager to bring their skills to our dynamic team. Contributing to a vibrant work environment, you will work with a diverse team while supporting our clients in various capacities.

Key Responsibilities

• Deliver high-quality customer support or specialized services in Finnish through multiple communication channels.
• Assist clients with inquiries related to products, services, and operational processes.
• Document customer interactions and maintain accurate records in our management systems.
• Resolve issues and address customer concerns effectively, ensuring satisfaction and loyalty.
• Collaborate with cross-functional teams to improve service delivery and customer experience.
• Stay updated on industry trends and participate in training to enhance knowledge and skills.

Requirements

Join Mercier Consultancy MD as a Finnish Customer Support Specialist and enjoy the flexibility of working remotely from Greece, with relocation included! This role is perfect for individuals who are fluent in Finnish and are passionate about providing exceptional customer service. You will play a crucial role in assisting our Finnish-speaking clients by resolving inquiries and ensuring customer satisfaction.

Key Responsibilities

• Deliver outstanding customer support to Finnish-speaking clients through various communication channels, including phone, email, and chat.
• Manage customer inquiries and provide timely resolutions to ensure a positive experience.
• Document customer interactions accurately for tracking and follow-up purposes.
• Collaborate with internal teams to handle complex inquiries and escalate issues as needed.
• Stay updated on product knowledge and company policies to provide accurate information.
• Participate in training and development programs to enhance skills and service quality.

Requirements