Finnish Speaking Customer Service for Commercial Vehicle Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for Finnish Speaking Customer Service Representatives for a prominent Commercial Vehicle Company based in Greece. This role is perfect for individuals who are enthusiastic about the automotive industry and eager to provide exceptional service to customers. As a customer service representative, you will assist clients in Finnish, addressing their inquiries related to commercial vehicles, ensuring a seamless customer experience.
Key Responsibilities
- Respond to customer inquiries related to commercial vehicle products, specifications, and services via phone, email, and live chat in Finnish.
- Provide accurate information about vehicle features, pricing, availability, and financing options.
- Assist customers with order placement, service appointments, and any related issues.
- Resolve customer complaints effectively, ensuring satisfaction and loyalty.
- Maintain accurate documentation of customer interactions in the CRM system for future reference.
- Collaborate with internal teams, including sales and technical support, to enhance the customer experience.
- Stay informed about industry developments and company offerings to provide relevant assistance.
Requirements