Position Overview

As a Content and Creative Strategist, you will play a pivotal role in shaping the voice, visual identity, and narrative of our brand. This role combines creative vision, content strategy, and hands-on execution to drive awareness, engagement, and conversion across multiple channels, with a strong emphasis on customer education, brand trust, and growth.You will be responsible for every piece of creative and visual that goes out—ensuring that all content, both written and visual, aligns with our brand identity and business objectives. You will work closely with the marketing, design, and product teams to create content and visuals that speak to our target audiences and amplify the impact of our products and services.

Requirements

Key Responsibilities

DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts.

Before you apply, please read the following questions, and ask yourself if they are describing you:

• Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?
• Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?
• Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like?

If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team!

Travel: 30 – 50% national and international travel as required for business needs
Office requirement: This role will report to our office in Richardson, Texas

About DSI

Are you an experienced recruiter with a passion for discovering top talent? Mercier Consultancy MD has an amazing opportunity for you! We are looking for an Experienced Freelance Recruiter to join our collaborative team, working remotely from anywhere in the world. If you thrive in a dynamic environment and love connecting people with their dream jobs, we want to hear from you!

Your Adventure Awaits:

• Utilize your in-depth knowledge of recruitment to source, engage, and attract high-caliber candidates across diverse industries.
• Conduct insightful and meaningful interviews, ensuring a deep understanding of candidates’ skills and cultural fit.
• Build and nurture strong relationships with candidates, providing them with an exceptional recruitment experience from start to finish.
• Collaborate closely with hiring managers to fully grasp role requirements and deliver the perfect matches.
• Take charge of the complete recruitment cycle—from crafting compelling job postings to negotiating offers with enthusiasm.
• Stay informed on industry trends and innovative recruiting practices to continuously enhance our recruitment strategies.
• Share your insights and progress with the management team, highlighting your accomplishments and driving our talent acquisition forward.

Requirements

Join Mercier Consultancy MD as a Polish Speaking Digital Trust and Safety Specialist for Social Media, based in the vibrant city of Sofia! In this pivotal role, you will be responsible for ensuring a safe and respectful online community by monitoring social media activities, addressing safety concerns, and implementing best practices that foster user trust and safety.

Key Responsibilities

• Monitor user-generated content across social media platforms to identify and respond to potential violations of community standards.
• Conduct thorough investigations of reported safety incidents, analyzing evidence to recommend appropriate actions.
• Collaborate with cross-functional teams to develop and enhance policies that promote a secure digital environment.
• Create comprehensive reports on safety incidents and analytics to inform strategic improvements.
• Stay updated on the latest trends and challenges in social media safety to keep our protocols effective and relevant.
• Engage with users to educate them about safety practices and promote awareness of potential online risks.

Requirements

Are you ready to make the digital world a safer place? Mercier Consultancy MD is excited to invite applications for the role of Danish Speaking Digital Trust and Safety Analyst for Social Media based in beautiful Sofia, Bulgaria! In this engaging position, you'll be at the forefront of ensuring a secure online environment on our social media platforms while collaborating with a passionate team dedicated to user safety.

What You'll Do

• Monitor user content and interactions across social media channels to identify and address safety violations enthusiastically.
• Dive into investigations of reported incidents, using your analytical skills to assess situations accurately and make informed recommendations.
• Collaborate creatively with our teams to enhance and implement safety policies that resonate with our community values.
• Prepare detailed and insightful reports that provide valuable information to enhance our strategic approach to digital safety.
• Stay engaged with the latest trends in social media safety, ensuring our protocols are cutting-edge and effective.
• Empower users by educating them on best practices for safe online interactions, fostering an informed and active community.

Requirements

Are you passionate about creating a safer online space? Mercier Consultancy MD is on the lookout for a Czech Speaking Digital Trust and Safety Specialist for Social Media to join our team in the lively city of Sofia, Bulgaria! In this engaging role, you will play a crucial part in ensuring a trustworthy and secure online environment for our users. Your mission will be to monitor social media activities, address safety concerns, and implement effective measures to foster a positive community.

Key Responsibilities

• Actively monitor user-generated content across our social media platforms, identifying and addressing any potential violations of our community guidelines.
• Conduct thorough investigations into reported incidents, analyzing the evidence to recommend the best course of action to ensure user safety.
• Collaborate with our dynamic teams to develop and enhance safety policies that promote a secure and engaging online experience.
• Craft detailed reports on safety incidents and insights, sharing valuable information that helps shape our strategies.
• Stay ahead of the curve by keeping up with the latest trends and challenges in social media safety, ensuring our protocols remain robust and effective.
• Engage with users, sharing knowledge about safety practices and fostering community awareness about potential online risks.

Requirements

About Signal Ventures: Signal Ventures, the venture capital & strategic investment arm of The Signal Group, is a specialized venture capital firm focused on supporting early-stage technology startups and entrepreneurs in the shipping, logistics, mobility, and commodities sectors. With a track record of over 15 investments, 3 incubation projects, and successful exits for notable companies like OilX and nuTonomy, Signal Ventures is at the forefront of the industry.

About the role: We are currently seeking a highly motivated, analytical and Insightful analyst to join our team on a fixed-term six month contract. The successful candidate will play a pivotal role in managing deal flow and conducting due diligence for a portion of our portfolio. Reporting directly to the SVP of Tech Ventures and working closely with the Signal Ventures team, this role will contribute to the growth and success of Signal Ventures. 

This role is suited for recent graduates (0-2 years of experience) who are eager to get hands-on experience in the VC industry. We value open, rigorous debate and expect this person to bring fresh perspectives, question assumptions, and constructively challenge our thinking. 

Requirements

Do you have a knack for finding the perfect fit between talent and opportunity? Mercier Consultancy MD is looking for an enthusiastic Dutch Speaking Freelance Recruiter to join our dynamic remote team! If you're passionate about connecting people with their dream jobs, this is the perfect chance for you to shine globally, from wherever you are.

Your Role:

• Leverage your recruiting expertise to source, engage, and attract talented candidates across various sectors.
• Conduct insightful interviews that not only evaluate skills and experience but also resonate with candidates on a personal level.
• Build lasting relationships with candidates, guiding them at every step of their recruitment journey.
• Partner with hiring managers to truly understand their needs, helping ensure the perfect match every time.
• Own the recruitment process from crafting engaging job descriptions to successfully negotiating offers.
• Stay ahead of the curve by keeping informed on the latest recruitment trends and practices—your innovative ideas are always welcome!
• Keep the team updated with regular insights and progress reports on your recruitment initiatives.

Requirements

At Mercier Consultancy MD, we believe that every great talent deserves a chance to shine! We are excited to announce that we are on the lookout for an engaging and motivated Dutch Speaking Freelance Recruiter to join our vibrant global team. This fully remote role allows you to work from anywhere in the world while making a real impact on people's careers!

What You'll Be Doing:

• Use your recruitment magic to identify and attract top-notch candidates across various industries.
• Conduct personable interviews that not only assess skills but also capture the essence of each candidate.
• Build and maintain fantastic relationships with candidates, guiding them through every step of their journey.
• Collaborate closely with hiring managers to fully understand their needs and deliver the right talent efficiently.
• Own and manage the entire recruitment cycle from crafting eye-catching job ads to sealing the deal with candidates.
• Stay ahead of the game by keeping up with industry trends and innovative recruiting practices.
• Keep the team informed by sharing recruitment updates and insights that highlight our journey towards success.

Requirements

Mercier Consultancy MD is seeking a dedicated Online Safety Specialist fluent in both Danish and English, offering the unique opportunity of paid relocation to Sofia, Bulgaria! In this vital role, you will be responsible for ensuring a safe online environment by monitoring user interactions, addressing safety concerns, and implementing community guidelines.

Key Responsibilities

• Monitor and evaluate user-generated content and interactions to identify breaches of safety standards and community guidelines.
• Conduct thorough investigations into reported incidents, analyzing data to make informed decisions regarding safety actions.
• Collaborate with various departments to create and enhance online safety policies and procedures that align with best practices.
• Compile and present reports on online safety trends and incidents to provide insights and recommendations to management.
• Remain informed about current online safety challenges and emerging threats, proposing proactive measures to mitigate risks.
• Educate and guide users on safe online practices to foster a secure community environment.

Requirements