Work from home in Greece – Fashion & Lifestyle Brand

Location: Remote (based in Greece)

Imagine living in Greece – close to the sea, sunshine and Mediterranean culture – while working fully remote for an international fashion & lifestyle e-commerce brand.

On behalf of our client, we are looking for Danish-speaking Customer Support Representatives to join a remote team supporting customers across Europe. This is a unique opportunity to combine a stable international role with the freedom of working from home in Greece.

Whether you’re already living in Greece or planning to relocate, this role allows you to build valuable experience in e-commerce and customer support – without commuting or office life.

Why Greece?

Working remotely from Greece means:

• Year-round sunshine and a relaxed lifestyle
• Lower cost of living compared to Northern Europe
• Freedom to live where others vacation
• Rich culture, incredible food and island or mainland options
• Strong international communities across Greece

Remote work, but with vitamin D.

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives for an E-Commerce Platform, with the unique option to work in Greece. This role is perfect for those who are passionate about online shopping and customer engagement. As a representative, you will assist customers in Swedish, providing them with information and support related to their online shopping experience.

Key Responsibilities

• Handle customer inquiries regarding product availability, orders, shipping, and returns via phone, email, and chat in Swedish.
• Provide comprehensive information about promotions, product specifications, and E-commerce policies.
• Assist customers with navigating the e-commerce platform, ensuring a seamless shopping experience.
• Resolve customer issues and complaints promptly while maintaining a high level of satisfaction.
• Document customer interactions accurately in our CRM system for effective tracking and follow-up.
• Collaborate with internal teams to improve service delivery and address customer needs efficiently.
• Stay updated on the latest e-commerce trends and platform features to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for e-commerce and customer support. As a representative, you will assist customers in Polish, providing them with a seamless online shopping experience and addressing their inquiries about products and services.

Key Responsibilities

• Respond to customer inquiries related to online orders, product details, and marketplace policies through phone, email, and chat in Polish.
• Assist customers with account issues, payment inquiries, and order tracking.
• Resolve customer complaints and escalations with a focus on providing excellent service.
• Document all customer interactions accurately in our CRM system.
• Collaborate with logistics and product teams to ensure timely resolution of issues and customer satisfaction.
• Stay updated on marketplace offers, products, and industry trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is delighted to offer a unique opportunity for Polish Speaking Customer Service Representatives for an E-Commerce Platform, with the possibility of working in beautiful Greece. This role is ideal for individuals who are passionate about online shopping and customer service. As a representative, you will assist customers in their inquiries while ensuring a seamless shopping experience in Polish.

Key Responsibilities

• Manage customer inquiries regarding products, orders, and online services via phone, email, and chat in Polish.
• Provide comprehensive information to customers about product details, pricing, and shipping options.
• Assist customers with order processing, tracking, returns, and exchanges efficiently.
• Resolve customer complaints and issues promptly to maintain customer satisfaction.
• Document customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to enhance the customer experience and address service-related challenges.
• Stay informed about the latest trends in e-commerce and the range of products offered on the platform.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for Danish Speaking Customer Service Representatives for an online marketplace, with the flexibility to work remotely from Greece. If you are passionate about e-commerce and customer service, this role is perfect for you! You will be the point of contact for Danish-speaking customers, ensuring that their inquiries and concerns are addressed efficiently while providing an exceptional shopping experience.

Key Responsibilities

• Handle customer inquiries related to the online marketplace, including order management, product information, and returns via phone, email, and live chat in Danish.
• Assist customers with navigating the website and troubleshooting any issues they encounter.
• Resolve customer complaints and provide solutions promptly and effectively.
• Document all customer interactions accurately in our CRM system to ensure proper follow-up.
• Collaborate with internal teams to enhance the customer experience and streamline processes.
• Stay updated on product offerings and marketplace policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an Online Marketplace, with work based in Greece. This role is perfect for individuals who are enthusiastic about e-commerce and customer service. As a representative, you will assist customers in Italian, helping them navigate our online platform, resolve inquiries, and enhance their shopping experience.

Key Responsibilities

• Handle customer inquiries regarding products, orders, and services through phone, email, and live chat in Italian.
• Assist customers with account management, order placement, and payment issues.
• Resolve complaints and provide solutions to ensure a positive customer experience.
• Document all customer interactions accurately in our Customer Relationship Management (CRM) system.
• Work collaboratively with internal teams to ensure customer satisfaction and streamline processes.
• Stay updated on product offerings, promotions, and marketplace policies to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an E-Commerce Platform, with the added bonus of working in beautiful Greece! This role is perfect for individuals who are passionate about e-commerce and providing exceptional customer service to online shoppers. As a representative, you will assist customers with their inquiries and issues in Italian, ensuring a smooth shopping experience on our platform.

Key Responsibilities

• Handle customer inquiries related to e-commerce products, services, and order management via phone, email, and live chat in Italian.
• Assist customers with account creation, order placement, returns, and tracking of shipments.
• Resolve customer complaints effectively while maintaining a positive attitude.
• Document customer interactions accurately in our CRM system.
• Collaborate with fulfillment and logistics teams to ensure timely and accurate order delivery.
• Stay informed about promotions, new products, and platform features to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a remote opportunity for Dutch Speaking Customer Service Representatives for our E-Commerce Platform. This position is a fantastic chance for individuals who are passionate about e-commerce and enjoy helping customers from the comfort of their own home in Greece. As a representative, you will assist clients in Dutch, ensuring a seamless shopping experience and handling inquiries related to their online orders.

Key Responsibilities

• Respond to customer inquiries about products, order status, refunds, and service issues via phone, email, and live chat in Dutch.
• Assist customers with navigating our e-commerce platform and provide information on promotions and new products.
• Resolve customer complaints and queries efficiently while maintaining a positive customer experience.
• Document all interactions accurately in the customer relationship management (CRM) system.
• Collaborate with fulfillment and logistics teams to ensure prompt order delivery and resolution of any issues.
• Stay updated on platform features and product offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an online marketplace, with the flexibility to work remotely from beautiful Greece. This role is perfect for individuals who thrive in a fast-paced online environment and are dedicated to providing exceptional customer support in Dutch.

Key Responsibilities

• Handle customer inquiries and support requests regarding products, orders, and account issues via phone, email, and chat in Dutch.
• Provide detailed information on product specifications, order status, and marketplace policies.
• Assist customers with navigating the online platform and resolving any issues encountered.
• Address customer complaints and feedback promptly, ensuring a high level of satisfaction.
• Document all interactions accurately in the CRM system for effective follow-up.
• Collaborate with other team members to enhance service delivery and improve customer experience.
• Stay informed about online marketplace trends and platform updates to provide relevant support.

Requirements

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work from Greece. This position is perfect for motivated individuals who are passionate about e-commerce and providing exceptional customer support. You will assist customers in German, helping them navigate various products and services on the platform, ensuring a smooth shopping experience.

Key Responsibilities

• Respond to customer inquiries regarding product listings, order statuses, and account management through phone, email, and live chat in German.
• Assist customers with issues related to payment processing, shipping, and returns.
• Provide guidance on using the online marketplace effectively and resolving any technical issues.
• Document customer interactions meticulously in our CRM system for accurate tracking and follow-up.
• Collaborate with internal teams to improve service delivery and operational efficiency.
• Stay updated on marketplace policies, promotions, and new product offerings to provide accurate information to customers.

Requirements