Mercier Consultancy MD is thrilled to offer exciting job opportunities for Finnish Speaking professionals in Bulgaria, complete with a fully paid relocation package. This is an exceptional chance for individuals who are looking to advance their careers while experiencing the vibrant culture and beautiful landscapes of Bulgaria. As part of our team, you will engage in a variety of roles that leverage your language skills and provide valuable support to our clients.

Key Responsibilities

• Deliver high-quality customer service and support in Finnish across multiple communication channels.
• Assist clients with inquiries, providing accurate information and solutions to meet their needs.
• Document interactions and feedback within our CRM system to enhance service delivery.
• Collaborate with team members to improve processes and share best practices.
• Participate in training and development programs to continuously enhance your skills.
• Adapting to and contributing to a multicultural team environment, fostering collaboration and inclusivity.

Requirements

Are you ready to embark on an exciting new journey? Mercier Consultancy MD is searching for Dutch Speaking Customer Care & Back Office Specialists to join our dynamic team. This role not only offers the chance to leverage your superb communication skills but also comes with the added benefit of paid relocation to Sofia, Bulgaria! If you're passionate about providing customer support and want to experience life in a new location, this opportunity is perfect for you.

Key Responsibilities

• Manage customer inquiries and provide exceptional support via phone, email, and chat in Dutch.
• Assist in back-office operations, ensuring smooth processes and prompt resolutions to customer concerns.
• Work closely with various teams to enhance customer service delivery and ensure customer satisfaction.
• Document and track customer interactions and feedback accurately in our CRM system.
• Identify areas for improvement in processes and provide innovative solutions to enhance the customer experience.
• Stay updated on product knowledge and company policies to provide customers with accurate information.

Requirements

Are you ready to take your career to a new country? Mercier Consultancy MD is seeking a Dutch Speaking Client Solutions Consultant for Multinational Clients in the stunning backdrop of Bulgaria! This exciting opportunity not only allows you to harness your skills in client solutions but also offers the chance for a paid relocation to a vibrant culture and dynamic work environment.

In this engaging role, you will be the go-to consultant for our Dutch-speaking clients, helping them navigate their business needs and making them feel supported every step of the way. Your insights and solutions will be pivotal for their success, so we are looking for someone with a passion for problem-solving and a flair for communication!

Key Responsibilities

• Build and nurture strong relationships with Dutch-speaking clients, understanding their business challenges and needs.
• Craft and present customized solutions that not only meet but exceed client expectations.
• Collaborate with internal teams to ensure exceptional implementation and follow-up support.
• Provide expert consultations, sharing industry insights and best practices that add real value to our clients.
• Conduct engaging training sessions, empowering clients to leverage our solutions effectively.
• Stay ahead of industry trends to provide relevant, informed advice that positions our clients for success.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Czech Speaking Player Support Specialist for Riot Games, located in the vibrant country of Bulgaria. This role is ideal for individuals who are enthusiastic about gaming and dedicated to delivering exceptional support to enhance the player experience. As a pivotal member of the support team, you will engage with Czech-speaking players, addressing their inquiries and ensuring satisfaction with Riot Games' offerings.

Key Responsibilities

• Deliver outstanding player support to Czech-speaking customers via chat, email, and phone.
• Assist players with game inquiries, technical issues, and account management concerns.
• Quickly and effectively resolve player issues to maintain a high level of satisfaction.
• Accurately document player interactions and feedback to aid in service improvement.
• Work collaboratively with game developers and community management to relay player insights and concerns.
• Remain up to date with game features, events, and industry trends to provide knowledgeable support.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Czech Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to the enchanting land of Greece. In this vital role, you will support Czech-speaking customers by assisting them with their travel arrangements and inquiries, ensuring they have an unforgettable experience.

Responsibilities

• Address customer inquiries in Czech through various communication channels such as phone, email, and chat.
• Assist clients with the booking process, modifications, and cancellations, ensuring a smooth user experience.
• Troubleshoot and resolve issues related to reservations promptly and efficiently.
• Document and track customer interactions in the CRM system for reference and quality assurance.
• Collaborate with teams within the organization to address complex customer concerns effectively.
• Stay updated on company promotions, services, and policies to provide accurate information to customers.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Technical Advisor and embark on a rewarding career working remotely from Greece, offering a competitive salary of 1733 Euro per month. This position is perfect for tech-savvy individuals who are eager to assist customers with their technical inquiries and support their use of our products. You will play a crucial role in ensuring customer satisfaction through effective troubleshooting and solutions.

Key Responsibilities

• Provide high-quality technical support to Dutch-speaking clients via phone, email, and chat.
• Diagnose, troubleshoot, and resolve technical issues effectively to enhance customer experience.
• Guide customers through detailed solutions, ensuring they understand the processes involved.
• Document customer interactions and maintain a record of issues and resolutions in the CRM system.
• Collaborate with internal teams to escalate and resolve complex technical problems.
• Stay up-to-date with product knowledge and industry trends to provide accurate and relevant support.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Inbound Sales Agent, working remotely from Greece, with a competitive salary of 1650 Euro per month. This position is perfect for energetic individuals who have a flair for sales and exceptional communication skills in Dutch. As an Inbound Sales Agent, you will be responsible for responding to incoming inquiries and guiding potential customers through their buying journey.

Key Responsibilities

• Handle incoming sales inquiries from Dutch-speaking customers across various channels, including phone, email, and chat.
• Understand customer needs and provide product recommendations to drive sales.
• Convert inquiries into sales by effectively communicating features and benefits of our products and services.
• Document customer interactions and update the CRM system with accurate information.
• Collaborate with sales and marketing teams to share customer feedback and contribute to improving sales strategies.
• Maintain up-to-date knowledge of our products and industry trends to effectively support customer decisions.
• Achieve personal and team-based sales targets while maintaining a high level of customer satisfaction.

Requirements

Mercier Consultancy MD is looking for a Dutch Speaking Customer Service Agent to join our team in Lisbon, working from home (WFH). In this role, you will be pivotal in providing exceptional support to our Dutch-speaking clients, ensuring that they receive a high level of service that reflects our commitment to excellence.

Responsibilities

• Engage with Dutch-speaking customers through phone, email, and chat, addressing inquiries and providing solutions effectively.
• Assist customers with product information, order placements, account inquiries, and general customer support.
• Resolve customer complaints with professionalism and a focus on achieving customer satisfaction.
• Document all interactions in our CRM system to track customer feedback and ensure quality service delivery.
• Collaborate with internal teams to improve processes and enhance the overall customer experience.
• Stay informed about our services, products, and company policies to provide accurate information to clients.

Requirements

Mercier Consultancy MD is seeking a Dutch Speaking Customer Service Agent for a remote position based in Greece, offering a competitive salary of 1650 Euro per month. In this role, you will be the frontline support for Dutch-speaking customers, providing exceptional service and assistance while working from a beautiful location in Greece.

Responsibilities

• Provide support to Dutch-speaking customers through various channels, including phone, email, and chat, addressing their inquiries and concerns.
• Deliver accurate information regarding products and services, ensuring a seamless customer experience.
• Troubleshoot and resolve customer issues proficiently, striving for maximum satisfaction.
• Maintain detailed documentation of customer interactions in the CRM system to ensure high-quality service delivery.
• Collaborate with team members to share insights and improve overall customer support processes.
• Stay informed about the latest products, services, and industry trends to provide comprehensive assistance.

Requirements

Mercier Consultancy MD is delighted to announce an exciting opportunity for a Dutch Speaking Customer Service Representative for an international company, with paid relocation to Bulgaria. This position is ideal for motivated individuals looking to advance their careers in a vibrant and multicultural environment while enjoying the benefits of living in a beautiful country.

Key Responsibilities

• Deliver exceptional customer service support to Dutch-speaking clients via phone, email, and chat.
• Address customer inquiries regarding products, services, and account-related issues in a timely and professional manner.
• Troubleshoot and resolve customer complaints with empathy and a focus on providing effective solutions.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with team members and other departments to enhance service delivery and overall customer satisfaction.
• Stay up to date with product knowledge, company policies, and industry developments to provide informed assistance.

Requirements