Dutch Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to present an amazing opportunity for a Dutch Speaking Customer Service Agent for Booking.com, featuring paid relocation to the vibrant country of Greece. In this role, you will be essential in providing top-notch customer service to Dutch-speaking clients, helping them with their travel and booking needs to ensure an outstanding experience.
Responsibilities
- Assist customers in Dutch through various communication channels, including phone, email, and live chat, resolving their inquiries and concerns.
- Guide clients through the booking process, including making, modifying, and canceling their reservations as needed.
- Troubleshoot any issues related to bookings, providing effective and timely solutions to ensure customer satisfaction.
- Maintain accurate documentation of customer interactions in the CRM system for quality assurance and service improvement.
- Collaborate with other teams to quickly resolve complex customer issues and ensure a high level of service.
- Stay updated on company policies, promotions, and travel offerings to share accurate and helpful information with clients.
Requirements