Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Location: Gypsum, CO

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Als Team Lead & Technical Architect – Power Platform CE ben je verantwoordelijk voor het CE Architecten domein. Je combineert leiderschap met inhoudelijke technische verantwoordelijkheid en geeft leiding aan een team van Power Platform-specialisten, waaronder ontwikkelaars, consultants en architects. Je bent het eerste aanspreekpunt voor technische vraagstukken binnen het team én richting de klant. Daarnaast ontwikkel en bewaak je de technische visie van HSO op het gebied van Power Platform en Dynamics 365 CE, coach je teamleden in hun vakontwikkeling en werk je samen met de Product Owner aan de roadmap.

Wat ga je doen?

Als Team Lead & Technical Architect ben je verantwoordelijk voor het aansturen van het CE architecten domein en het ontwerpen van technische oplossingen voor klantprojecten. Daarnaast:

As a Technical D365 Consultant, you will be responsible for developing, implementing and maintaining Microsoft Dynamics 365. You will translate the client's functional requirements into robust technical solutions and ensure integrations, customizations, and performance optimizations. You will also advise on best practices, monitor quality, and support migrations and updates.

Core Responsibilities

• Design and develop custom solutions within D365 using X++, C#, .NET, SQL and Azure services.
• Create and maintain integrations between D365 and external systems.
• Analyze and resolve technical and performance issues.
• Create and maintain technical documentation.
• Advise functional consultants and clients on technical possibilities and limitations.
• Contribute to migration projects and upgrades from on-premises to cloud environments.
• Test, debug, and optimize solutions.

Requirements

Competencies

• Strong analytical skills and able to translate complex issues into technical solutions.
• Proactive and solution oriented.
• Good communication skills and able to connect with both technical and non-technical stakeholders.
• Accurate and quality oriented.
• Team player, but also able to independently carry out projects or partial assignments.

Experience & Knowledge

Mercier Consultancy MD is excited to announce an opportunity for Swedish Speaking Customer Service Representatives within the rapidly evolving Social Media industry. This role is perfect for individuals who are passionate about social media platforms and are dedicated to providing exceptional customer support. In this position, you will assist users in navigating their inquiries, resolving issues, and ensuring a seamless experience as they engage with our services.

Key Responsibilities

• Handle customer inquiries and support requests related to social media platforms via phone, email, and chat in Swedish.
• Assist users with account management, privacy settings, and feature usage.
• Resolve technical issues and provide guidance on troubleshooting steps.
• Document all customer interactions accurately to maintain comprehensive records.
• Collaborate with product and technical teams to escalate and resolve complex issues.
• Stay updated on social media trends and platform updates to provide current information to users.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Swedish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about delivering exceptional customer service and have a keen interest in logistics operations. As a representative, you will assist clients in addressing their inquiries and navigating logistical challenges while communicating effectively in Swedish.

Key Responsibilities

• Handle customer inquiries regarding logistics services, shipment tracking, and supply chain operations via phone, email, and live chat in Swedish.
• Provide accurate information on shipping options, service timelines, and industry regulations.
• Assist customers with booking processes and resolving service-related issues.
• Document customer interactions and maintain detailed records in the CRM system.
• Collaborate with operational teams to ensure timely communication and resolution of inquiries.
• Stay updated on industry trends and best practices to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Swedish Speaking Customer Service Representatives in the Construction industry. This position is ideal for individuals who possess a passion for customer service and an interest in construction solutions. As a member of our team, you will provide essential support to customers, ensuring their inquiries and concerns regarding construction services are addressed with professional excellence in Swedish.

Key Responsibilities

• Manage customer inquiries related to construction projects, services, and timelines via phone, email, and live chat in Swedish.
• Provide accurate information on project specifications, pricing, and contract details.
• Assist customers with scheduling, changes to projects, and any service-related requests.
• Resolve complaints and issues promptly, aiming for complete customer satisfaction.
• Keep detailed records of customer interactions and maintain accurate documentation in the CRM system.
• Collaborate with construction teams to ensure seamless communication and service delivery.
• Stay informed about industry standards and best practices to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Finnish Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are eager to support customers in navigating their inquiries related to construction services and products. As a key member of our team, you will communicate with clients in Finnish, ensuring they receive the information and assistance they need.

Key Responsibilities

• Respond to customer inquiries regarding construction services, project updates, and product specifications via phone, email, and chat in Finnish.
• Provide detailed information and support for contract negotiations, project timelines, and materials.
• Assist in troubleshooting customer concerns and coordinating with relevant teams to resolve issues.
• Document all customer interactions accurately for tracking and reporting purposes.
• Collaborate with project managers and technical teams to ensure seamless communication with clients.
• Keep updated on industry best practices and product knowledge to better assist customers.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Mercier Consultancy MD is offering an exciting opportunity for Spanish Speaking jobs in Greece, complete with a fully paid relocation package. This unique position is perfect for individuals who are passionate about customer service and want to experience living and working in a vibrant location while utilizing their Spanish language skills. You will have the chance to engage with clients, provide exceptional support, and immerse yourself in a new culture.

Key Responsibilities

• Engage with Spanish-speaking clients through various communication channels to assist them with inquiries and support needs.
• Deliver high-quality customer service, ensuring client satisfaction and addressing issues in a timely manner.
• Document interactions and maintain accurate records in the CRM system.
• Collaborate with team members to enhance service delivery and share best practices.
• Participate in training and development activities to stay updated on products and policies.
• Contribute to team goals and provide feedback to improve client experiences.

Requirements