account management

Italian Speaking Customer Service Agent In Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is proud to offer an exciting opportunity for an Italian Speaking Customer Service Agent in Greece, complete with fully paid relocation. This role is perfect for those looking to immerse themselves in a vibrant new culture while providing exceptional support to Italian-speaking customers for a renowned international brand.


Responsibilities

  • Provide outstanding customer support to Italian-speaking clients via phone, email, and chat, addressing inquiries related to products and services.
  • Assist customers with account management, order placements, and issue resolution efficiently and courteously.
  • Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
  • Collaborate with team members to enhance service delivery and contribute to a positive team environment.
  • Stay informed about product details, promotions, and brand initiatives to effectively assist customers.
  • Adapt to a multicultural workplace and participate in training sessions to improve product knowledge and customer service skills.

Requirements

Job Skills

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Slovak Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals with a passion for technology and a commitment to delivering excellent customer support. As a representative, you will assist customers in Slovak, helping them navigate their telecommunications needs and ensuring a positive experience.


Key Responsibilities

  • Handle customer inquiries regarding telecommunications services, including plans, devices, and technical support via phone, email, and chat in Slovak.
  • Assist customers with account management, billing questions, and service updates.
  • Provide accurate and timely information about product features, promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance the overall customer experience.
  • Stay updated on new products, services, and industry developments to better assist customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to open a position for Slovak Speaking Customer Service Representatives within the Social Media industry. This role is ideal for individuals who are passionate about social media platforms and enjoy helping users maximize their online experiences. As a customer service representative, you will assist clients with their inquiries, providing support in Slovak and ensuring a high level of satisfaction.


Key Responsibilities

  • Respond to customer inquiries regarding social media services, features, and troubleshooting via phone, email, and chat in Slovak.
  • Assist users with account management, profile settings, and content issues.
  • Provide guidance on best practices for using social media platforms effectively and safely.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to respond to inquiries that require specialized knowledge.
  • Stay informed about social media trends and updates to provide relevant information to users.

Requirements

Job Skills

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Slovak Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Slovak Speaking Customer Service Representatives in the Renewable Energy industry. This position is ideal for individuals who are passionate about sustainability and committed to providing top-notch customer service. In this role, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products and services via phone, email, and chat in Slovak.
  • Educate customers on energy efficiency programs, the benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and technical troubleshooting.
  • Document all customer interactions accurately in our CRM system, ensuring compliance with regulatory standards.
  • Collaborate with technical teams to resolve issues and enhance customer experience.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and adept at providing excellent customer support. As a representative, you will assist clients in navigating their media options and ensuring a delightful experience in a dynamic environment.


Key Responsibilities

  • Provide outstanding customer service by handling inquiries related to media services, subscriptions, and entertainment offerings via phone, email, and chat in Slovak.
  • Assist customers with account management, including subscription changes and troubleshooting service issues.
  • Keep clients informed about new releases, features, and promotional events within the media and entertainment industry.
  • Resolve customer complaints swiftly and effectively to ensure a high level of satisfaction.
  • Accurately document customer interactions and maintain detailed records for reference.
  • Collaborate with internal teams to improve service delivery and address customer needs proactively.
  • Stay updated on current industry trends and company offerings to provide customers with relevant information.

Requirements

Job Skills

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Slovak Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and delivering excellent customer service. In this position, you will assist clients with their inquiries related to IT products and services, ensuring they receive knowledgeable and efficient support in Slovak.


Key Responsibilities

  • Provide exceptional customer service by handling inquiries related to IT solutions, software, and technical support via phone, email, and chat in Slovak.
  • Assist customers with troubleshooting, account management, and service inquiries.
  • Educate clients on product features, service options, and best practices in using IT products.
  • Resolve customer complaints and technical issues promptly to ensure satisfaction.
  • Document all interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to facilitate timely solutions for customer problems.
  • Stay informed on industry trends, advancements, and company offerings to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an excellent opportunity for Slovak Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about financial services and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in understanding financial products and services while communicating effectively in Slovak.


Key Responsibilities

  • Manage customer inquiries related to finance products, services, and account management via phone, email, and chat in Slovak.
  • Provide information on financial services, investment options, and company policies.
  • Assist customers with online banking, loan applications, and payment processing.
  • Resolve customer complaints and issues promptly and professionally to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for quality assurance and compliance.
  • Collaborate with financial advisors and teams to provide timely and accurate information to customers.
  • Stay updated on financial regulations, products, and industry trends to better assist clients.

Requirements

Job Skills

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Slovak Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Slovak Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you have a strong interest in the energy industry and a passion for customer service, this role is designed for you. You will provide support and information to customers while ensuring they have a seamless experience in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding energy services, pricing, and billing through phone, email, and live chat in Slovak.
  • Assist customers with account management, service details, and troubleshooting issues.
  • Provide accurate information about energy products, promotions, and regulations within the Oil & Gas sector.
  • Resolve customer complaints and inquiries promptly to maintain high satisfaction levels.
  • Document all customer interactions in the CRM system for record-keeping and follow-up.
  • Collaborate with technical teams to ensure efficient problem resolution and customer support.
  • Stay informed on industry developments and company offerings to enhance customer interactions.

Requirements

Job Skills

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Slovak Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and technology and possess a strong commitment to customer service. As a customer service representative, you will engage with clients in Slovak, providing support and information related to biotechnology products and services.


Key Responsibilities

  • Handle customer inquiries related to biotechnology products, services, and research via phone, email, and chat in Slovak.
  • Provide accurate information on product specifications, usage guidelines, and safety protocols.
  • Assist clients with order processing, account management, and troubleshooting issues.
  • Resolve customer complaints and technical queries promptly while ensuring customer satisfaction.
  • Document all interactions in our CRM system to maintain comprehensive customer records.
  • Collaborate with internal teams to address customer needs and improve service delivery.
  • Stay informed about industry developments and company offerings to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opening for Slovak Speaking Customer Service Representatives in the Banking industry. This role is ideal for individuals who have a strong interest in finance and banking services and are committed to delivering excellent customer service. As a customer service representative, you will engage with clients in Slovak, assisting them with their banking needs and inquiries.


Key Responsibilities

  • Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Slovak.
  • Provide detailed information about account options, loan products, and investment services.
  • Assist customers with transactions, fund transfers, and resolving account issues efficiently.
  • Document all customer interactions accurately in the CRM system to ensure compliance and reference.
  • Work collaboratively with other departments to enhance service delivery and address customer needs.
  • Stay informed about banking regulations, products, and promotions to provide accurate advice.

Requirements

Job Skills

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