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Slovak Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for Slovak Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This role is tailored for individuals who have a passion for customer service and an interest in transportation solutions. As a representative, you will assist customers in Slovak, providing them with necessary information and support regarding their transportation needs.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Slovak.
  • Provide customers with detailed information on shipping options, delivery timelines, and service policies.
  • Assist customers with the booking process, as well as any changes or cancellations required.
  • Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
  • Accurately document customer interactions and maintain organized records in the CRM system.
  • Collaborate with operational teams to provide real-time information and updates to customers.
  • Stay informed about industry trends and service offerings in order to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals with a passion for technology and a commitment to delivering excellent customer support. As a representative, you will assist customers in Slovak, helping them navigate their telecommunications needs and ensuring a positive experience.


Key Responsibilities

  • Handle customer inquiries regarding telecommunications services, including plans, devices, and technical support via phone, email, and chat in Slovak.
  • Assist customers with account management, billing questions, and service updates.
  • Provide accurate and timely information about product features, promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance the overall customer experience.
  • Stay updated on new products, services, and industry developments to better assist customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to open a position for Slovak Speaking Customer Service Representatives within the Social Media industry. This role is ideal for individuals who are passionate about social media platforms and enjoy helping users maximize their online experiences. As a customer service representative, you will assist clients with their inquiries, providing support in Slovak and ensuring a high level of satisfaction.


Key Responsibilities

  • Respond to customer inquiries regarding social media services, features, and troubleshooting via phone, email, and chat in Slovak.
  • Assist users with account management, profile settings, and content issues.
  • Provide guidance on best practices for using social media platforms effectively and safely.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to respond to inquiries that require specialized knowledge.
  • Stay informed about social media trends and updates to provide relevant information to users.

Requirements

Job Skills

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Slovak Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are dedicated to providing excellent customer service and have a strong interest in retail products and services. As a member of our team, you will assist customers with their inquiries and ensure they have a seamless shopping experience while communicating effectively in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding products, orders, and services via phone, email, and live chat in Slovak.
  • Provide detailed information on product availability, pricing, and promotions to enhance customer satisfaction.
  • Assist customers with the processing of orders, returns, and exchanges.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with other departments to streamline processes and enhance the customer experience.
  • Stay informed about product knowledge and retail trends to provide relevant and helpful information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Slovak Speaking Customer Service Representatives in the Renewable Energy industry. This position is ideal for individuals who are passionate about sustainability and committed to providing top-notch customer service. In this role, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products and services via phone, email, and chat in Slovak.
  • Educate customers on energy efficiency programs, the benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and technical troubleshooting.
  • Document all customer interactions accurately in our CRM system, ensuring compliance with regulatory standards.
  • Collaborate with technical teams to resolve issues and enhance customer experience.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Real Estate industry. This position is ideal for individuals who have a passion for real estate and are dedicated to providing exceptional service to clients. As a customer service representative, you will assist customers in navigating their real estate queries, ensuring they receive accurate information and support in Slovak.


Key Responsibilities

  • Manage customer inquiries related to real estate listings, property management, and transactions via phone, email, and chat in Slovak.
  • Provide comprehensive information about properties, services, and market trends to clients.
  • Assist customers with application processes, bookings for viewings, and answering general real estate questions.
  • Resolve any issues or complaints from clients promptly and professionally.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with real estate agents and teams to enhance the customer experience and streamline services.
  • Stay informed about local real estate trends and regulations to provide clients with relevant guidance.

Requirements

Job Skills

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Slovak Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing outstanding service to clients. In this position, you will interact with customers in Slovak, assisting them with inquiries related to pharmaceutical products and services.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and live chat in Slovak.
  • Provide accurate information on product availability, usage, and health recommendations.
  • Assist customers with order processing, tracking, and returns.
  • Resolve customer complaints and issues promptly to ensure customer satisfaction.
  • Document all customer interactions accurately and maintain records in the CRM system.
  • Collaborate with healthcare professionals and internal teams to enhance service delivery.
  • Stay informed on industry regulations, product updates, and best practices to effectively support customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and adept at providing excellent customer support. As a representative, you will assist clients in navigating their media options and ensuring a delightful experience in a dynamic environment.


Key Responsibilities

  • Provide outstanding customer service by handling inquiries related to media services, subscriptions, and entertainment offerings via phone, email, and chat in Slovak.
  • Assist customers with account management, including subscription changes and troubleshooting service issues.
  • Keep clients informed about new releases, features, and promotional events within the media and entertainment industry.
  • Resolve customer complaints swiftly and effectively to ensure a high level of satisfaction.
  • Accurately document customer interactions and maintain detailed records for reference.
  • Collaborate with internal teams to improve service delivery and address customer needs proactively.
  • Stay updated on current industry trends and company offerings to provide customers with relevant information.

Requirements

Job Skills

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Slovak Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Slovak Speaking Customer Service Representatives in the Manufacturing industry. This role is ideal for individuals who are eager to provide excellent customer support while facilitating communication for clients and partners in Slovak. You will play a crucial role in addressing inquiries and ensuring a seamless experience for customers in the manufacturing sector.


Key Responsibilities

  • Respond to customer inquiries regarding manufacturing products, services, and order status via phone, email, and chat in Slovak.
  • Provide information on product specifications, pricing, and availability.
  • Assist customers with order processing, changes, returns, and special requests.
  • Resolve any issues and complaints quickly and professionally to ensure customer satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with production and logistics teams to ensure orders are fulfilled efficiently.
  • Stay informed about industry trends and product developments to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Logistics & Supply Chain industry. If you are passionate about logistics and thrive in customer-centric roles, this position is ideal for you. In this role, you will assist clients in understanding their logistics needs while providing exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to logistics services, supply chain solutions, and shipping inquiries via phone, email, and chat in Slovak.
  • Provide accurate information about shipping options, service timelines, and pricing.
  • Assist customers with order tracking, modifications, and any issues that arise.
  • Resolve complaints and challenges in a timely and professional manner, ensuring customer satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Work closely with operational teams to ensure smooth logistics processes and timely updates to customers.
  • Keep up-to-date with industry trends and company services to assist customers effectively.

Requirements

Job Skills

View the job post & apply
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