Join Mercier Consultancy MD as a German Travel Representative in the vibrant tourism industry and take advantage of the opportunity to work remotely from beautiful Greece! In this exciting role, you will assist German-speaking clients in planning and booking their travel experiences, ensuring each journey is memorable and enjoyable.

Core Responsibilities

• Provide excellent customer service by assisting German-speaking clients with their travel inquiries, reservations, and bookings through various communication channels, including phone, email, and chat.
• Advise clients on travel packages, destinations, and tailor-made itineraries to suit their preferences and budgets.
• Coordinate bookings for flights, accommodations, and tours, ensuring accuracy and attention to detail in every transaction.
• Address and resolve any issues or concerns related to travel reservations, demonstrating effective problem-solving skills.
• Maintain up-to-date knowledge of travel regulations, industry trends, and promotional offers to deliver the best options to clients.
• Keep detailed records of customer interactions and transactions using the CRM system for effective follow-up and service enhancement.

Requirements

Mercier Consultancy MD is excited to offer a position for a French Customer Support Representative focusing on hospitality services in the beautiful city of Athens. In this role, you will be the key point of contact for our French-speaking clients, assisting them with their hospitality-related inquiries and ensuring a memorable experience during their stay.

Key Responsibilities

• Provide high-quality customer support to French-speaking clients via phone, email, and chat regarding hospitality services.
• Respond to inquiries related to accommodations, reservations, and special requests, providing accurate and prompt assistance.
• Resolve customer issues and complaints effectively, ensuring high levels of client satisfaction.
• Document all interactions and maintain comprehensive records in our CRM system for ongoing service improvements.
• Collaborate with hotel and hospitality teams to enhance service delivery and customer experience.
• Stay updated on hospitality trends and service offerings to provide informed support and recommendations to clients.

Requirements

Mercier Consultancy MD is seeking a dedicated French Speaking Car Rental Agent to join our team in Athens. In this role, you will provide exceptional service to our French-speaking customers, assisting them with their car rental needs and ensuring a seamless experience.

Responsibilities

• Assist French-speaking customers by providing timely and comprehensive information related to car rental services.
• Handle reservations, modifications, and cancellations in a professional manner.
• Address customer inquiries and concerns, ensuring prompt and effective resolution to enhance customer satisfaction.
• Conduct vehicle inspections and explain rental agreements, ensuring customers understand terms and conditions.
• Collaborate with the operations team to ensure fleet availability and maintain high service standards.
• Stay updated on promotions, policies, and vehicle features to provide informed recommendations to customers.

Requirements

Mercier Consultancy MD is looking for a dedicated Dutch-Speaking Reservation Consultant for Hotels to join our team in beautiful Greece! In this role, you will be instrumental in helping clients book their dream accommodations, providing exemplary service and support throughout the reservation process.

Key Responsibilities

• Engage with Dutch-speaking clients to assist in hotel reservations through various communication channels, including phone, email, and chat.
• Provide detailed information on hotel options, availability, and pricing tailored to the client's needs.
• Process reservation requests accurately, ensuring all client specifications and preferences are met.
• Manage and resolve customer inquiries and issues related to hotel bookings with professionalism and efficiency.
• Document all client interactions and reservations in the CRM system for proper tracking and follow-up.
• Keep updated with hotel industry trends, promotions, and available packages to offer clients relevant options.

Requirements

Join the team at Mercier Consultancy MD as a Dutch Speaking Travel Reservation Specialist and enjoy the flexibility of working remotely from the stunning landscapes of Greece! In this pivotal role, you will facilitate travel reservations for Dutch-speaking clients, ensuring their travel experiences are seamless and enjoyable.

Core Responsibilities

• Assist Dutch-speaking clients with their travel reservations through various channels, including phone, email, and chat.
• Provide detailed information on travel options, including flights, accommodations, and package deals tailored to client preferences.
• Process booking requests accurately and efficiently, ensuring all details meet client specifications.
• Resolve any issues or concerns related to reservations, demonstrating excellent problem-solving skills.
• Maintain records of client interactions and reservations in the CRM system for effective tracking and follow-up.
• Stay informed about the latest travel trends and offerings to provide clients with up-to-date information.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Language Hospitality Reservations Agent! This exciting opportunity allows you to work in the stunning landscapes of Greece, with a full relocation package provided. As a Reservations Agent, you will play a crucial role in facilitating the hotel booking process for Dutch-speaking clients while delivering exceptional customer service.

Key Responsibilities

• Assist Dutch-speaking clients with their hospitality reservations via phone, email, and chat, ensuring a seamless booking experience.
• Provide detailed information about accommodations, amenities, and local attractions to help clients make informed choices.
• Accurately process reservation requests and confirm all details as per client requirements.
• Address and resolve any inquiries or issues related to hotel bookings with professionalism and care.
• Maintain up-to-date records of client interactions and bookings in the CRM system to ensure efficiency.
• Stay current on hospitality trends and amenities to offer clients the best options available.

Requirements

Join the vibrant team at Mercier Consultancy MD as a Dutch Language Hospitality Reservations Agent! This is a fantastic opportunity to move to Greece and embark on a rewarding career in the hospitality industry, complete with relocation assistance. In this role, you will help Dutch-speaking clients make their vacation dreams come true by providing top-notch reservation services.

Key Responsibilities

• Engage with Dutch-speaking clients through phone, email, and chat to facilitate their hospitality bookings.
• Offer expert knowledge on various accommodations, services, and local attractions to assist clients in making informed decisions.
• Handle reservation requests with accuracy, confirming all necessary details to ensure a smooth booking experience.
• Proactively address inquiries and resolve any issues that arise during the booking process with a focus on customer satisfaction.
• Keep detailed records of customer interactions and bookings in our CRM system.
• Stay informed about industry trends in hospitality to provide clients with the best options available.

Requirements

Join Mercier Consultancy MD as a Croatian Speaking Travel Consultant for our Online Travel Agency and transform your passion for travel into a thriving career based in beautiful Greece! This role allows you to engage with clients online, helping them plan unforgettable trips while enjoying the scenic views and rich culture of Greece.

Key Responsibilities

• Assist Croatian-speaking clients through online platforms, providing support for their travel inquiries and reservations.
• Offer expert advice on travel packages, destinations, and accommodations tailored to client preferences.
• Design and curate personalized travel itineraries that highlight clients’ interests and ensure memorable experiences.
• Quickly address and resolve client concerns or issues to maintain a high level of customer satisfaction.
• Document client interactions and preferences in our CRM system to ensure continued exceptional service.
• Keep abreast of the latest travel trends, services, and destination updates to offer informed recommendations.

Requirements

Mercier Consultancy MD invites you to apply for the position of Bilingual Hotel Booking Specialist (Dutch), where you’ll enjoy the freedom of remote work from the beautiful landscapes of Greece! In this role, you will be responsible for assisting clients with their hotel reservations, ensuring a smooth and enjoyable booking experience.

Key Responsibilities

• Support Dutch-speaking clients with hotel booking inquiries and reservations through various communication channels, including phone, email, and chat.
• Provide detailed information about hotel options, amenities, and pricing to help clients make informed decisions.
• Process bookings accurately, ensuring all client preferences are correctly captured and confirmed.
• Handle customer issues or inquiries with professionalism and efficiency, aiming for a high level of client satisfaction.
• Maintain accurate records of client interactions and bookings in our CRM system.
• Stay updated on hotel trends, properties, and offers to provide clients with the best options available.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Exmouth Dive & Whalesharks Ningaloo is proud to deliver unforgettable marine experiences on the pristine Ningaloo Reef in Exmouth, Western Australia. Our tours help guests reconnect with nature through guided wildlife cruises, snorkelling adventures and scuba diving. With two wildlife interaction licences, we offer the rare opportunity to swim with Whale Sharks and Humpback Whales.

Our passionate, fully qualified team ensures safe, respectful encounters while showcasing the natural beauty of Western Australia’s North West Cape.

Operating from February/March to October/November, we experience - and share - all seasons of the Ningaloo Reef.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.