Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline in store customer service to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with phone technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Mercier Consultancy MD is seeking a Greek Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation! This is an excellent opportunity to work in a vibrant, international environment where you will help clients solve their business challenges through tailored solutions and expert advice. If you are passionate about technology and customer success, join us and make an impact!

Key Responsibilities

• Consult with clients to understand their unique needs and business objectives.
• Design and propose customized solutions that address client challenges effectively.
• Serve as a trusted advisor, providing valuable insights and recommendations to clients.
• Collaborate with internal teams to ensure smooth implementation and ongoing client support.
• Conduct client training to maximize product usage and satisfaction.
• Keep up-to-date with industry trends and new technologies to provide informed guidance.

Requirements

Mercier Consultancy MD is excited to offer the position of German Speaking Travel Support Advisor based in Greece! Join our team and contribute to delivering exceptional travel support services to our German-speaking clients. This role allows you to work in a vibrant environment while enjoying the beautiful surroundings of Greece, with full relocation expenses covered.

Key Responsibilities

• Assist German-speaking customers with their travel inquiries via phone, email, and chat, providing accurate and timely support.
• Manage bookings, changes, and cancellations efficiently to ensure a seamless customer experience.
• Provide personalized travel advice and solutions tailored to client preferences.
• Handle and resolve customer issues and complaints with professionalism and empathy.
• Maintain detailed records of customer interactions and services provided.
• Stay informed about the latest trends and updates in the travel industry to better serve clients.

Requirements

Mercier Consultancy MD is seeking motivated Estonian-speaking professionals to join our growing team in Sofia, Bulgaria. This exciting opportunity comes with fully paid relocation, allowing you to embark on a rewarding career while experiencing the vibrant culture and lifestyle of Bulgaria's capital city.

Key Responsibilities

• Engage with Estonian-speaking clients to provide exceptional customer support and assistance.
• Handle inquiries related to various products and services efficiently and professionally.
• Manage administrative tasks and maintain accurate records within internal systems.
• Collaborate effectively with team members to ensure a seamless customer experience.
• Adapt quickly to changing processes and contribute ideas for continuous improvement.

Requirements

Mercier Consultancy MD is seeking a proactive Czech Speaking Solutions Consultant to join our vibrant team in Sofia, Bulgaria. This exciting opportunity comes with fully paid relocation to support your move! As a Solutions Consultant, you will collaborate with clients to understand their unique business needs and deliver tailored solutions that drive success. If you have a passion for technology and a client-centric approach, this role is perfect for you.

Key Responsibilities

• Engage with clients in consultations to identify and understand their specific requirements and objectives.
• Develop and present custom solutions that effectively address client challenges.
• Act as a trusted advisor by offering insights and recommendations aligned with best practices.
• Collaborate internally to ensure smooth implementation and ongoing support of solutions.
• Conduct training sessions enabling clients to maximize the benefits of our products and services.
• Keep up-to-date with market trends and emerging technologies to deliver relevant advice.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists;

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: