Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Government & Public Sector industry. This role is ideal for individuals passionate about contributing to public service and providing assistance to citizens in their inquiries. As a representative, you will use your fluency in Polish to ensure clear communication and exceptional support to the community.

Key Responsibilities

• Manage inquiries from the public regarding government services, programs, and policies via phone, email, and chat in Polish.
• Provide accurate and timely information to assist citizens with their needs.
• Help resolve issues related to public services and ensure proper follow-up as needed.
• Document all interactions comprehensively and maintain records in the CRM system.
• Collaborate with various government departments to facilitate effective service delivery.
• Stay informed about changes in government policies and services to provide current information.

Requirements

Mercier Consultancy MD is delighted to introduce an opportunity for Polish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is ideal for individuals who are passionate about energy solutions and are committed to providing exceptional customer support. You will assist clients in navigating their inquiries, ensuring a seamless experience in this vital industry.

Key Responsibilities

• Handle customer inquiries related to oil and gas products and services through phone, email, and chat in Polish.
• Provide information regarding service options, pricing, and regulatory compliance.
• Assist customers with account management and troubleshoot service-related issues.
• Document all customer interactions accurately in the system for future reference.
• Collaborate with technical teams to effectively resolve inquiries and enhance service delivery.
• Stay updated on product features and industry trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for Polish Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about construction and dedicated to providing excellent customer support. You will assist clients and contractors in navigating their inquiries related to construction projects and services, ensuring effective communication in Polish.

Key Responsibilities

• Respond to customer inquiries regarding construction services, project timelines, and compliance issues via phone, email, and chat in Polish.
• Provide guidance on service procedures, pricing, and project updates.
• Assist clients in troubleshooting service-related issues and coordinating solutions.
• Document customer interactions thoroughly and follow up to ensure timely resolutions.
• Collaborate with project managers and construction teams to enhance customer support and service delivery.
• Stay informed on industry standards, regulations, and company offerings to provide accurate information.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the banking industry. In this key role, you will provide essential support to customers seeking assistance with their banking needs. Your fluency in Polish will help you connect with clients, ensuring they receive clear communication and exceptional service throughout their banking experience.

Key Responsibilities

• Manage customer inquiries related to banking services, transactions, accounts, and financial products via phone, email, and live chat in Polish.
• Provide information regarding account status, balances, and transaction histories.
• Assist customers with account setup, maintenance, and troubleshooting issues.
• Resolve customer complaints and inquiries effectively, aiming to enhance customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with banking professionals to ensure a seamless customer experience.
• Stay updated on banking regulations, products, and services to provide knowledgeable support.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Hungarian Speaking Customer Service Representatives in the automotive industry. This role is perfect for those who are passionate about cars and providing excellent customer support. You will assist customers in navigating their automotive inquiries, ensuring they receive top-tier service and information in Hungarian.

Key Responsibilities

• Manage incoming customer inquiries regarding automotive services, products, warranties, and repair solutions via phone, email, and chat in Hungarian.
• Provide accurate information about vehicle specifications, services available, and customer policies.
• Assist customers with scheduling service appointments and managing insurance claims.
• Resolve customer concerns and complaints efficiently, demonstrating empathy and a commitment to client satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with the automotive service team to ensure timely and effective resolution of service-related issues.
• Stay updated on automotive industry trends and product knowledge to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are passionate about public service and wish to make a positive impact in their communities. As a customer service representative, you'll assist citizens by providing them with essential information and support in their respective Nordic languages.

Key Responsibilities

• Handle inquiries from the public regarding government services, policies, and programs in Nordic languages via phone, email, and chat.
• Provide accurate information and guidance to citizens, ensuring that all communications are clear and effective.
• Assist in troubleshooting issues related to public services and offer necessary follow-up support.
• Document all customer interactions accurately to maintain proper records.
• Work collaboratively with various government departments to resolve inquiries efficiently.
• Stay informed about changes in government policies and services to provide up-to-date assistance.

Requirements

Mercier Consultancy MD is excited to announce a position for Dutch Speaking Customer Service Representatives in the finance industry. This role is an excellent opportunity for individuals who have a passion for customer service and are skilled in providing financial product information and support. As a key member of our team, you will assist clients with their inquiries and ensure they receive top-notch service in navigating their financial needs.

Key Responsibilities

• Handle customer inquiries related to financial products and services, including account management and transaction questions, via phone, email, and chat in Dutch.
• Provide clear explanations of products, services, and policies to clients.
• Assist customers in resolving account issues and facilitate necessary follow-ups.
• Document customer interactions accurately within our CRM system to maintain comprehensive records.
• Work with compliance and risk management teams to ensure adherence to regulations and policies.
• Stay abreast of developments in the financial industry to provide informed assistance.

Requirements

Vous souhaitez mettre votre expertise technique et votre sens de l’organisation au service d’un acteur majeur du transport maritime international ? Rejoignez une équipe passionnée et participez à la performance et à la sécurité d’une flotte moderne en tant que Superintendant Navires.

Vos missions

Intégré(e) au sein du service technique, vous aurez la responsabilité globale (technique, financière et réglementaire) d’un portefeuille de navires. Vos principales missions seront :

• Gestion technique et financière : suivi des budgets, validation des commandes et optimisation des approvisionnements.
• Supervision des opérations : organisation des travaux d’escale et de carénage, sélection des prestataires et suivi qualité/coûts.
• Conformité & sécurité : garantie du respect des règles HSE, ISM et suivi des visites annuelles/classe, relations avec les autorités du pavillon et de la classe.
• Suivi opérationnel : visites régulières à bord, reporting technique et financier auprès de la direction.

Requirements

Location: Dubai, Singapore, West Africa
Contract Type: Short-term and Long-term Projects

About the Role:

Due to a number of recent contract wins, Interocean is seeking experienced Project Engineers and Subject Matter Experts (SMEs) across multiple disciplines to support upcoming MODU (Mobile Offshore Drilling Unit) shipyard projects.

We are currently hiring for both short-term and long-term assignments in Middle East, Singapore, and West Africa.

Disciplines Required:

• Structural Engineering
• Piping Engineering
• Mechanical / Drilling Equipment Engineering
• Electrical Engineering
• Well Control
• Crane & Lifting Equipment

Requirements

• Proven experience in MODU shipyard environments
• Strong technical background in one or more of the listed disciplines
• Ability to work in international locations and adapt to diverse project teams
• Excellent communication and problem-solving skills
• Relevant engineering qualifications and certifications

Benefits

Mercier Consultancy MD is excited to offer a fantastic opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. If you are a customer-oriented individual with a passion for technology and communication, this role is tailored for you. You will provide vital support to customers, assisting them with inquiries about telecommunications products and services in their native Nordic languages.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting, through phone, email, and live chat in Nordic languages.
• Provide clear and accurate information regarding service offerings, pricing, and terms of service.
• Assist customers with account management, activation, and changes to their services.
• Resolve customer complaints and technical issues promptly, ensuring high satisfaction rates.
• Document customer interactions and feedback in the customer relationship management (CRM) system.
• Collaborate with technical and operational teams to enhance customer experience.
• Stay updated on telecommunications advancements and company offerings to assist customers effectively.

Requirements