Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

WHO WE ARE

We are Harbor Lab, an innovative B2B software startup that aims to bring new value to the Shipping community. Our vision is to completely reshape how Shipping Companies and Port Agents operate, provide transparency, and ensure efficiency for all involved parties. We add value to both sides by helping save time, cut costs and make informed decisions. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

The Marine Operations Team is part of Harbor Lab’s Partners Support Department, which is responsible for assisting our platform users—including Port Agents, Vendors, and Shipping Companies. 

As a Junior Partners Support Agent, you will play a key role in supporting external stakeholders, primarily Port Agents, while also providing assistance to Shipping Companies. 

The role covers the entire Port Agent user journey—from registration to daily operational support—as well as assisting Shipping Companies by following up with Agents, on their behalf, to ensure timely submission of business-critical documents such as PDAs, FDAs, and others. At the same time, you will also be coordinating and collaborating with internal teams to identify solutions, ensuring seamless interactions with our platform for our users. 

WHAT YOU WILL BE DOING 

🚨 Urgent Requirement! 🚀

Oracle Siebel Expert Wanted! 💻

Location: South Africa 🇿🇦

Key Requirements:

- 2+ years of experience in Siebel Open UI 📊

- 5+ years of experience in Siebel EAI integration, configuration, scripting, and workflows 💻

- Strong expertise in Siebel config areas:

- Workflows 🌐

- EAI Integrations 🤝

- Web services (Inbound and Outbound) 🌈

- XSLT 📝

- Data Maps 🗺️

- VBC 📊

- EBC 📈

- Dispatch Service 🚚

- RCR 📝

- eScripting 💻

- SOAP and REST API 📱

Nice to Have:

- Experience in customer-facing roles 🤝

- Prior experience in Telecom domain and Siebel Order Management implementations 📈

How to Apply:

If you meet the requirements, please share your resume with:

Sonia Sharma 📲

sonia.sharma@infystrat.com 📧

Don't miss out! Apply now! 🚀

**The Account Manager role is field-based and requires daily travel in the territory.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

Who wins at Millennium Health...?

Account Managers who thrive on maintaining, nurturing, and growing our existing client relationships.

Why this opportunity?

Als Field Service & Project Operations consultant ben je verantwoordelijk voor het leveren van hoogwaardige consultancydiensten op het gebied van met name Dynamics 365 Field Service & Project Operations. Je speelt een cruciale rol bij het onderhouden en optimaliseren van bedrijfsprocessen, met een focus op het Field Service & Project Operations -domein.

Je bent onderdeel van een klantteam (ca 10 collega’s) waarbij je gezamenlijk verantwoordelijk bent voor de klanten die in het team bediend worden. Je doet het dus niet alleen, je neemt deel in projecten om de lifecycle van onze klanten optimaal te leren kennen en te bedienen. Naast het afhandelen van verstoringen en wijzigingsverzoeken/optimalisaties geef je dus ook advies om de klantprocessen te optimaliseren.

Jij weet onze klanten iedere dag weer blij te maken door te komen met dé oplossing waardoor zij weer kunnen werken. Hou je van veel klantcontant, ben je proactief, vind je het leuk om te analyseren, klanten te adviseren en je creativiteit aan te wenden om problemen op te lossen en processen te optimaliseren, dan is dit jouw droombaan! Je richt je op:

Urgent Requirement

location - south africa

1-Customer Support Engineer

: Customer Support Engineer - Local Team Capacity Fit

1. System focus – Platform

2. Business focus Front Desk

3. Project remaining accountabilities

* Platform Stabilization (POA, Integration Enterprise)

1. Fault finding, Alignment, Use Case update/develop, Spec'ing

2. Gov Process management in ensuring collaboration

* Business Solution Stabilization — Clear out existing and future (warranty) defects.

1. Customer fronting

2. Scope compliance & Spec'ing, Config Management etc.

3. Defect process management 1st, 2nd, 3rd party collaboration

4. Test, deploy, signoff in governance process management

* Project

1. Assist / Advise PM on Closeout and Handover Process (Business and Support)

2. Schematic Handover & The Transition to a full Data Admin Service

(a) Structure, Customer Interface

(b) Management/Oversight of Schematic Team

How to Apply:

If you're a skilled Business Analyst with a passion for mobile money solutions, please share your resume with us at:

sonia.sharma@infystrat.com

Don't miss out! Apply now!

Продуктова команда SupportYourApp в пошуку досвідченого QA Engineer, що допоможе гарантувати стабільність, безпеку та якість відповідей штучного інтелекту. Ми працюємо над створенням B2B AI-рішень - чат-агентів та інструментів на основі ШІ. Працюємо зі складними сценаріями, де важлива точність, тон спілкування та відповідність інструкціям.

Звучить цікаво? Тоді наша команда чекає саме на тебе!

Далі більше 💛

Що ти будеш робити:

• Створювати та підтримувати тест-кейси, чеклисти, тест-плани;
• Проводити мануальне тестування нових фіч, AI-відповідей, інтерфейсу;
• Перевіряти коректність інтеграцій з LLM, векторними базами, API;
• Аналізувати edge cases, валідувати тон, логіку та точність відповідей моделі;
• Писати автотести (smoke / regression) — бажано Cypress або Playwright;
• Взаємодіяти з розробниками, ML-інженерами, Product Owner;
• Валідувати якість відповідей у продакшні (human feedback loop);
• Пропонувати та впроваджувати рішення для покращення якості коду.

Важливо та потрібно:

Tarefas e Responsabilidades (o que você entrega)

Tarefas incluem, mas não se limitam a:

·         Manter em dia a atualização das planilhas de controle pertinentes às atividades do setor;

·         Controlar todas as atividades administrativas da área de operações;

·         Realizar o processo de adiantamento junto ao Setor Financeiro;

·         Controlar todo fluxo documental de custeios e notas fiscais emitidas pelas agências marítimas;

 ·         Controlar todo fluxo documental de boletins de medição e notas fiscais emitidas pelas empresas operadoras portuárias e empresas de transportes marítimos;

  ·         Dar todo o suporte necessário nas atividades envolvendo liberação de acesso ao porto;

·         Realizar agendamento de cais em terminal adequado para atracação dos navios;

·         Realizar o processo de renovação do cadastro SGAD e SGP das empresas do Grupo DOF, bem como renovação das carteirinhas de acesso ao porto;

 ·         Realizar agendamento de inspeções para os navios em processo de renovação de CICSB e Conformidade para Operação em AJB;

·         Realizar consulta e coleta de documentos/certificados no Sistema Unisea e demais;

·         Contribuir ativamente para melhorar e/ou solucionar rotinas de trabalho;

·         Sua responsabilidade é desempenhar suas tarefas pontualmente e dentro dos padrões de qualidade da companhia.

Η Alumil, ένας από τους πιο εξελιγμένους και τεχνολογικά προηγμένους ομίλους στην έρευνα, ανάπτυξη και παραγωγή αρχιτεκτονικών συστημάτων αλουμινίου στην Ευρώπη, αναζητά Τεχνικό Σύμβουλο.

Σχετικά με τον ρόλο

Σκοπός του ρόλου είναι η παροχή τεχνικής υποστήριξης σε κατασκευαστές αλουμινίου, η ανάπτυξη νέων κατασκευαστών καθώς και η βελτίωση του τεχνικού υπόβαθρου των υφιστάμενων κατασκευαστών.

Ως Τεχνικός Σύμβουλος προωθείς συστήματα αλουμινίου - και ιδιαίτερα τα συστήματα Supreme - στους κατασκευαστές παρέχοντας τεχνικές λύσεις υψηλού επιπέδου. Επιπλέον, παρέχεις τεχνική υποστήριξη σε κατασκευαστές που έρχονται σε επαφή με μηχανικούς πωλήσεων σε έργα μεγάλης κλίμακας.

Προφίλ Υποψηφίου

Eνα από τα πιο κρίσιμα στοιχεία για έναν επιτυχημένο Τεχνικό Σύμβουλο είναι η ικάνότητα καθοδήγησης και συμβουλευτικής. Χρειαζόμαστε ένα άτομο που θα εξελίξει τους συνεργάτες/κατασκευαστές μας στην περιοχή, προσφέροντας την απαραίτητη τεχνογνωσία στα προφίλ αλουμινίου.

Ως Τεχνικός Σύμβουλος στην Alumil, θα έχεις την ευκαιρία να συνδέσεις τα σύγχρονα συστήματα αλουμινίου μας με τις τεχνικές απαιτήσεις των πελατών μας.

Requirements

Απαιτούμενα προσόντα και επαγγελματική εμπειρία:

LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button. But lawn care is only the beginning - our vision is to become the one-stop shop for all home services.

Our company is flourishing at an incredible pace, profitable and achieving remarkable success. And we're not stopping there! We're actively seeking talented and hard-working individuals like you to join our team and help us achieve our ultimate vision.

We are seeking an experienced Recruitment Specialist to join our team. As a Recruitment Specialist, you will be responsible for interviewing and selecting top talent, while also contributing to various HR processes to ensure a positive and productive work environment. This is a full-time contractual seasonal position from December (as soon as possible) to April.

Requirements