Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support cases. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross-functional operations teams to resolve customer issues.  Customer support tasks include, but are not limited to: new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquiries. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, and thrive in a fast-paced, customer-centric environment. 

Essential Functions

The Veterans Health Administration (VHA) Office of Integrated Veteran Care (IVC) Veteran and Family Member Programs (VFMP) oversees five statutory health benefit programs that provide healthcare services to more than 1,000,000 eligible beneficiaries and Veterans in the United States and 6 million service-connected eligible Veterans around the world.

VFMP partners with hundreds of thousands of non-VA providers, domestic and international, to ensure timely access to health care and pharmacy services. Essential to VFMP’s provider partnership is widely available information about its programs, eligibilities, coverages, and billing, along with bi-directional provider communication and document exchange supporting health benefits administration.

VFMP requires modern external-and internal facing platforms and automation solutions to manage end-to-end health benefits operations for a growing population of users. Further, VFMP requires mechanisms to remain in continued contact with both individuals and the broader Veteran and beneficiary demographics we serve; VFMP programs are lesser known, prone to confusion and misinformation, and require consistent messaging to ensure users have ease of access to care.

Gritter Francona is looking for a Pharmacy Specialist to assist with this upcoming project and initiative.

Requirements

Full Time female Specimen Collector  

Location: Sandy, Utah

Schedule: Full Time: Monday: 9:30 AM - 6:30 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 4:00 PM - 7:00 PM

Thursday: 4:00 PM - 7:30 PM

Friday: 9:30 AM to 5:00 PM

Seeking: Female candidates required for observed collections of gender identified female patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

Full Time Specimen Collector  

Location: El Paso, Texas

Schedule: Full Time: Monday-Friday 8:00am-4:00pm

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

• Collect patient urine and/or oral fluid (saliva) specimens 
• Process and package collections for shipping
• Serve as an intermediary between the practice / clinic and the laboratory 
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in ordering portal
• Order and maintain collection supplies inventory onsite 
• Observe collection for Millennium Health specimens (when applicable)
• Driving from/to multiple facilities may be required

Requirements

Full Time Specimen Collector  

Location: El Paso, Texas

Schedule: Full Time: Monday-Friday 8:00am-4:00pm

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

• Collect patient urine and/or oral fluid (saliva) specimens 
• Process and package collections for shipping
• Serve as an intermediary between the practice / clinic and the laboratory 
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in ordering portal
• Order and maintain collection supplies inventory onsite 
• Observe collection for Millennium Health specimens (when applicable)
• Driving from/to multiple facilities may be required

Requirements

Full Time Specimen Collector  

Location: Portland, Oregon. Float position. Must be willing to commute through Southern and Eastern Oregon.

Schedule: Full Time: Monday-Friday 8:00am-5:00pm

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals with a passion for technology and a commitment to delivering excellent customer support. As a representative, you will assist customers in Slovak, helping them navigate their telecommunications needs and ensuring a positive experience.

Key Responsibilities

• Handle customer inquiries regarding telecommunications services, including plans, devices, and technical support via phone, email, and chat in Slovak.
• Assist customers with account management, billing questions, and service updates.
• Provide accurate and timely information about product features, promotions, and service availability.
• Effectively resolve customer complaints and technical issues to ensure satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to improve service delivery and enhance the overall customer experience.
• Stay updated on new products, services, and industry developments to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Slovak Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you have a strong interest in the energy industry and a passion for customer service, this role is designed for you. You will provide support and information to customers while ensuring they have a seamless experience in Slovak.

Key Responsibilities

• Manage customer inquiries regarding energy services, pricing, and billing through phone, email, and live chat in Slovak.
• Assist customers with account management, service details, and troubleshooting issues.
• Provide accurate information about energy products, promotions, and regulations within the Oil & Gas sector.
• Resolve customer complaints and inquiries promptly to maintain high satisfaction levels.
• Document all customer interactions in the CRM system for record-keeping and follow-up.
• Collaborate with technical teams to ensure efficient problem resolution and customer support.
• Stay informed on industry developments and company offerings to enhance customer interactions.

Requirements

Part Time Female Specimen Collector  

Location: Portland, Oregon

Schedule: Part Time: Monday, Wednesday and Friday 9am-2pm. Tuesday 10am-1pm

Seeking: Female candidates required for observed collections of gender identified female patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

Part Time Male Specimen Collector  

Location: Redmond, Oregon

Schedule: Part Time: Monday and Tuesday 10:00am-5:00pm, Wednesday and Thursday 1:00pm-5:00pm (24 hours/week)

Seeking: Male candidates required for observed collections of gender identified male patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: