Mercier Consultancy MD is excited to announce a new opening for Danish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position presents an excellent opportunity for individuals who are enthusiastic about logistics and are dedicated to providing exceptional customer service. You will be integral in assisting clients with their logistics needs, addressing inquiries, and ensuring a seamless experience in Danish.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipment tracking, and supply chain solutions through phone, email, and live chat in Danish.
• Provide detailed information about shipping rates, delivery schedules, and customs regulations.
• Assist customers in resolving issues and optimizing logistics processes.
• Document customer interactions and maintain accurate records in our CRM system.
• Work closely with internal teams to ensure timely and accurate service delivery.
• Stay updated on industry trends and best practices to enhance customer knowledge and support.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are seeking a dynamic and technically accomplished Director of R&D Advanced Data & Digital Platforms Product Management to lead the product management function for digital, data, and analytics platforms supporting pharmaceutical R&D. This role is critical to building and scaling the foundational platform capabilities that enable advanced analytics, machine learning, and data science across the R&D organization—including preclinical, translational, and clinical research workflows.

Reporting to the Head of R&D Digital Platforms, this role will define and execute the platform strategy that supports cross-R&D solution delivery, ensuring alignment with scientific goals, regulatory requirements, and enterprise digital strategies. You will lead a team of product managers and analysts while collaborating closely with R&D, data science, and digital technology partners to deliver secure, scalable, and high-performance capabilities.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Social Media industry. If you are passionate about technology, social networking, and helping users maximize their online presence, this role is for you. In this position, you will assist customers with their inquiries related to social media platforms, ensuring they receive timely and effective support in Spanish.

Key Responsibilities

• Handle customer inquiries related to social media accounts, features, and troubleshooting via phone, email, and chat in Spanish.
• Provide guidance on account management, privacy settings, and content sharing.
• Resolve issues related to account access, security, and content moderation efficiently.
• Document customer interactions accurately, ensuring compliance with company policies.
• Collaborate with product and technical teams to address user concerns and enhance service delivery.
• Stay informed about the latest trends and features in the social media landscape to assist customers effectively.

Requirements

Mercier Consultancy MD is pleased to announce a fantastic opportunity for Italian Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are enthusiastic about online communication and dedicated to supporting users in navigating social media platforms. As a representative, you will interact with customers in Italian, providing assistance and solutions to enhance their social media experience.

Key Responsibilities

• Manage customer inquiries regarding account issues, platform features, and content guidelines via phone, email, and chat in Italian.
• Assist users in troubleshooting technical problems and accessing platform resources.
• Provide information on best practices for using social media tools effectively and safely.
• Resolve customer complaints and concerns in a timely and empathetic manner.
• Document interactions accurately and maintain customer records in the CRM system.
• Collaborate with product and technical teams to enhance user experience and service delivery.
• Stay updated on social media trends and platform changes to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Italian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who enjoy working in a fast-paced environment and are committed to delivering exceptional customer service. In this position, you will assist customers with their logistics inquiries and support them in navigating supply chain challenges while communicating fluently in Italian.

Key Responsibilities

• Handle customer inquiries regarding logistics services, shipment tracking, and supply chain solutions via phone, email, and live chat in Italian.
• Provide accurate information on service offerings, shipping rates, and delivery timelines.
• Assist customers with order management, including status updates and issue resolution.
• Document all customer interactions and maintain up-to-date records in the CRM system.
• Collaborate with internal teams to ensure efficient service delivery and problem resolution.
• Stay knowledgeable about logistics industry trends and best practices to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for German Speaking Customer Service Representatives in the social media industry. This is a fantastic opportunity for individuals who are passionate about social connectivity and customer engagement. As a member of our customer service team, you will assist users in navigating the platform, resolving issues, and providing a high level of support in German.

Key Responsibilities

• Respond to customer inquiries regarding social media platform functionalities, account management, and content policies via phone, email, and chat in German.
• Assist users in troubleshooting account issues and provide step-by-step guidance.
• Educate customers about platform features and best practices for engagement.
• Document all customer interactions accurately for follow-up and reporting purposes.
• Work closely with technical teams to address and resolve customer issues.
• Stay updated on social media trends and company updates to effectively assist users.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are passionate about social media platforms and enjoy assisting users while providing stellar support. As part of our team, you will engage with clients in French, helping them navigate their social media experiences and address any concerns they may have.

Key Responsibilities

• Manage customer inquiries related to account management, content moderation, and platform features via phone, email, and chat in French.
• Provide guidance to customers on best practices for using social media tools and maintaining account security.
• Assist users with troubleshooting issues, including technical difficulties and account recovery.
• Resolve customer complaints efficiently and ensure a positive user experience.
• Document interactions accurately in our CRM system for tracking purposes and follow-up.
• Collaborate with cross-functional teams to enhance service delivery and improve platform usability.
• Stay informed about social media trends, features, and policy changes to offer up-to-date information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Information Technology (IT) industry. If you are passionate about technology and enjoy helping clients solve their IT-related issues, this role is tailor-made for you. As a customer service representative, you will assist clients in navigating various IT services while providing excellent support in French.

Key Responsibilities

• Manage customer inquiries related to IT products, services, and technical support via phone, email, and chat in French.
• Educate customers on features, functionalities, and best practices for IT solutions.
• Assist customers with troubleshooting technical issues and provide step-by-step guidance.
• Document all customer interactions accurately in the CRM system for effective follow-up and service improvement.
• Collaborate with technical teams to resolve complex issues and enhance the customer experience.
• Stay up to date with industry trends and advancements in technology to provide relevant information.

Requirements

Mercier Consultancy MD is excited to announce a position for Dutch Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are passionate about social media and enjoy helping users navigate their experiences online. As a representative, you will provide outstanding support to our users in Dutch, addressing inquiries, troubleshooting issues, and enhancing overall user engagement.

Key Responsibilities

• Handle inquiries related to social media platform features, account management, and content guidelines via phone, email, and live chat in Dutch.
• Assist users in resolving account-related issues, including login problems and content management.
• Provide guidance on best practices, community standards, and safety features.
• Document customer interactions accurately and ensure prompt follow-up on unresolved issues.
• Collaborate with internal teams to relay user feedback and enhance platform usability.
• Stay updated on social media trends and policies to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Dutch Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are passionate about providing exceptional customer support while engaged in the dynamic environment of construction services. In this position, you will assist clients with their inquiries, ensuring smooth communication and outstanding service.

Key Responsibilities

• Manage inquiries related to construction projects, services, and products via phone, email, and live chat in Dutch.
• Provide clients with accurate information about project timelines, costs, and service offerings.
• Coordinate with project managers and construction teams to resolve customer concerns.
• Document all customer interactions thoroughly to ensure proper follow-up and record-keeping.
• Assist in troubleshooting and addressing any issues that may arise during construction projects.
• Stay updated on industry trends and best practices to provide informed guidance to clients.

Requirements