Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a prominent Consumer Electronics Company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional customer service. You will assist Polish-speaking customers with their inquiries related to a wide array of consumer electronics, ensuring they have a positive experience.

Key Responsibilities

• Respond to customer inquiries regarding consumer electronics products, troubleshooting, and services via phone, email, and live chat in Polish.
• Provide assistance with product features, specifications, and usage instructions.
• Help customers resolve issues related to their purchases, including warranty inquiries and service appointments.
• Document customer interactions accurately in the CRM system.
• Work closely with technical support and sales teams to ensure customer satisfaction.
• Stay informed about current products, industry trends, and promotions to deliver accurate information.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to delivering top-notch customer support. As a key member of our team, you will assist customers in navigating their tech-related inquiries, providing assistance in Italian.

Key Responsibilities

• Manage customer inquiries related to tech products and services via phone, email, and chat in Italian.
• Provide accurate information on product features, specifications, and user troubleshooting.
• Assist customers with technical issues, helping them to resolve their problems efficiently.
• Document customer interactions effectively and maintain records in our CRM system.
• Collaborate with technical support teams to address customer complaints and provide solutions.
• Stay informed about the latest technology trends and product updates to enhance the customer experience.

Requirements

Mercier Consultancy MD is thrilled to announce a vacancy for Italian Speaking Customer Service Representatives for an Imaging Technology Company located in Greece. This position is perfect for individuals passionate about technology and dedicated to delivering excellent customer support. In this role, you will engage with clients in Italian, assisting them with inquiries related to imaging products and ensuring they receive outstanding service.

Key Responsibilities

• Handle customer inquiries related to imaging technology products and services via phone, email, and live chat in Italian.
• Provide detailed information about product specifications, usage, and troubleshooting.
• Assist customers with order placement, modifications, and technical issues.
• Resolve customer complaints effectively and courteously to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical support and operational teams to address customer needs swiftly.
• Stay updated on industry trends and product developments to enhance the customer experience.

Requirements

Mercier Consultancy MD is pleased to announce a position for Italian Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This role is ideal for individuals who are enthusiastic about technology and enjoy providing exceptional customer support. As a customer service representative, you will assist customers in Italian, addressing their inquiries and helping them navigate the world of consumer electronics.

Key Responsibilities

• Handle customer inquiries related to consumer electronics products, including features, specifications, and troubleshooting via phone, email, and chat in Italian.
• Assist customers with order placement, tracking, and modifications to their accounts.
• Provide technical support and guidance on product usage and setup.
• Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
• Accurately document all interactions and customer requests in the CRM system.
• Collaborate with sales and technical teams to provide comprehensive support to customers.
• Stay informed about current products, promotions, and emerging technologies to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to announce a recruitment opportunity for French Speaking Customer Service Representatives for a leading software company based in Greece. This role is ideal for individuals who are enthusiastic about technology and software solutions while providing exceptional customer support. As a customer service representative, you will communicate with clients in French, assisting them with their inquiries and ensuring a seamless experience with the software products.

Key Responsibilities

• Address customer inquiries related to software products, features, and troubleshooting via phone, email, and live chat in French.
• Guide customers through software installations, configurations, and functionalities.
• Resolve technical issues and provide solutions to enhance user experience.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical support and product teams to address customer concerns effectively.
• Stay informed about software updates, company offerings, and industry trends to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
• Provide detailed information about vehicle features, specifications, and available options.
• Assist customers with order tracking, account management, and resolving concerns.
• Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
• Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
• Stay informed about the latest automotive trends and company offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for a leading Tech Company located in Athens, Greece. This is an exhilarating opportunity for individuals who are tech-savvy and enjoy engaging with customers. As a customer service representative, you will assist clients in Dutch, addressing their inquiries and providing solutions related to a range of technological products and services.

Key Responsibilities

• Handle customer inquiries related to tech products, software solutions, and technical support via phone, email, and chat in Dutch.
• Provide clear and effective guidance on product features, troubleshooting, and user manuals.
• Resolve customer complaints and technical issues efficiently while ensuring a high level of customer satisfaction.
• Document all customer interactions and feedback accurately in the CRM system.
• Work closely with product development and technical teams to relay customer insights and improve service delivery.
• Stay updated on the latest technology trends and product updates to provide current information to customers.

Requirements

About HSO

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Requirements

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

First Division Consulting is looking for a highly skilled Model Based Systems Engineer II to lead engineering efforts across various network operating systems with a focus on supporting DoD C5ISR mission. The Sensing and Information Operations (SIO) IPT Engineering and Technical Support to Terrestrial/Human Intelligence Programs provide engineering and related technical activities such as cyber security, quality assurance, technical documentation development, configuration management, and program management support services to the customer base within the Sensing and Information Operations (SIO) Integrated Product Team (IPT). This program provides small scale production efforts in support of prototyping and low-rate initial production systems which includes systems engineering for requirements, design, prototyping, and testing support.

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

First Division Consulting is looking for a highly skilled Cybersecurity Engineer III to lead engineering efforts across cybersecurity network lines — with a focus on supporting DoD C5ISR mission. The Sensing and Information Operations (SIO) IPT Engineering and Technical Support to Terrestrial/Human Intelligence Programs provide engineering and related technical activities such as cyber security, quality assurance, technical documentation development, configuration management and program management support services to the customer base within the Sensing and Information Operations (SIO) Integrated Product Team (IPT). This program provides small scale production efforts in support of prototyping and low-rate initial production systems which includes systems engineering for requirements, design, prototyping, and testing support.