schedules

French Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who are passionate about air travel and dedicated to delivering exceptional customer service. As a part of our customer service team, you will assist clients and passengers with their inquiries, ensuring a seamless experience in French.


Key Responsibilities

  • Manage customer inquiries related to flight bookings, schedules, and airline services via phone, email, and live chat in French.
  • Provide detailed information about flight options, baggage policies, and travel regulations.
  • Assist customers with reservation changes, cancellations, and inquiries regarding special requests.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with airline and operational teams to provide real-time updates to customers.
  • Stay informed about airline industry trends and service updates to enhance customer interactions.

Requirements

Job Skills

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Spanish Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives within the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer support and are interested in the complexities of the manufacturing process. As a representative, you will communicate with customers in Spanish, handling inquiries and ensuring they receive the assistance they need.


Key Responsibilities

  • Handle customer inquiries related to manufacturing products, services, and order statuses via phone, email, and live chat in Spanish.
  • Provide information on product specifications, pricing, and availability to clients.
  • Assist customers with order placements, modifications, and cancellations.
  • Resolve customer issues and complaints in a timely and professional manner.
  • Document all customer interactions accurately for quality assurance.
  • Collaborate with production and logistics teams to ensure customer expectations are met.
  • Stay informed about industry trends and product offerings to provide effective support.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Transportation (Rail, Shipping, etc.) i

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. This role is perfect for individuals who are enthusiastic about customer service and have a deep interest in transportation solutions. As a customer service representative, you will provide essential support to clients while ensuring they have a seamless experience in Portuguese.


Key Responsibilities

  • Address customer inquiries regarding transportation services, bookings, and schedules via phone, email, and live chat in Portuguese.
  • Provide guidance on shipping options, delivery timelines, and service policies.
  • Assist customers with the booking process and any changes or cancellations required.
  • Resolve any issues or complaints in a timely and satisfactory manner.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with operations and logistics teams to provide customers with real-time updates and information.
  • Stay up to date on transportation trends and service offerings to enhance customer interactions.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the Aviation industry. This position is perfect for individuals who are passionate about aviation and dedicated to providing outstanding service. As a member of our customer service team, you will support passengers and partners with their inquiries, ensuring a smooth and pleasant experience in the bustling world of aviation.


Key Responsibilities

  • Assist customers with inquiries related to flight bookings, schedules, and airline policies via phone, email, and chat in Portuguese.
  • Provide accurate information about travel itineraries, baggage policies, and services available at airports.
  • Resolve customer complaints and issues swiftly and effectively to ensure satisfaction.
  • Document customer interactions thoroughly in our CRM system for reference and follow-up.
  • Collaborate with colleagues in various departments to enhance customer service delivery.
  • Stay updated on current travel regulations and company policies to provide relevant information.

Requirements

Job Skills

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Polish Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Transportation industry, particularly within rail and shipping services. If you are looking for a dynamic role that combines customer service excellence with a passion for transportation, this opportunity is for you. You will be responsible for providing top-notch assistance to customers in Polish, helping them navigate their transportation inquiries and requirements.


Key Responsibilities

  • Handle customer inquiries related to transportation services, booking processes, and shipping information via phone, email, and live chat in Polish.
  • Provide detailed information on service options, pricing, and schedules.
  • Assist customers with reservations, changes, and cancellations promptly.
  • Resolve customer complaints and issues to ensure satisfaction and loyalty.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with operational and logistics teams to deliver timely information to customers.
  • Stay updated on transportation policies, industry trends, and service changes.

Requirements

Job Skills

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Polish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opportunity for Polish Speaking Customer Service Representatives in the aviation industry. This role is perfect for individuals who are passionate about customer service and want to work in a fast-paced, dynamic environment. You will be responsible for assisting passengers and airline partners with their inquiries, providing up-to-date information, and ensuring a seamless experience within the aviation sector.


Key Responsibilities

  • Manage customer inquiries related to flight bookings, changes, cancellations, and other airline services via phone, email, and chat in Polish.
  • Provide accurate information regarding flight schedules, baggage policies, and airline services.
  • Assist customers in resolving issues and inquiries promptly, ensuring a high level of satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with various departments to address customer needs and enhance service delivery.
  • Stay informed about airline policies, procedures, and industry developments.

Requirements

Job Skills

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Nordic Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the aviation industry. This position is perfect for individuals who are passionate about travel and customer service, and who are fluent in one or more Nordic languages. As a representative, you will assist travelers with their inquiries, providing support and ensuring a smooth journey in this dynamic sector.


Key Responsibilities

  • Handle customer inquiries related to aviation services, including flight bookings, cancellations, and travel policies via phone, email, and live chat in Nordic languages.
  • Provide information on flight schedules, baggage policies, and other travel-related questions.
  • Assist customers in resolving issues, from ticketing problems to special requests.
  • Document customer interactions accurately in our CRM system to ensure proper follow-up.
  • Collaborate with internal teams and airline partners to resolve customer issues quickly.
  • Stay informed about industry updates and best practices to provide accurate support.

Requirements

Job Skills

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Italian Speaking Customer Service for Aviation industry - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Italian Speaking Customer Service Representatives in the aviation industry, based in Athens. This position is perfect for individuals who have a passion for aviation and exceptional customer service skills. As part of our team, you will assist passengers and clients with their inquiries, ensuring a smooth and enjoyable experience while communicating effectively in Italian.


Key Responsibilities

  • Address customer inquiries regarding flight schedules, ticket bookings, baggage policies, and other aviation-related services via phone, email, and live chat in Italian.
  • Provide accurate and timely information while demonstrating a high level of customer care and professionalism.
  • Assist customers in resolving issues related to booking changes, cancellations, and complaints.
  • Document customer inquiries and interactions in the customer relationship management (CRM) system.
  • Work closely with other departments, including operations and technical support, to ensure efficient service delivery.
  • Stay updated on airline policies, procedures, and industry trends to provide informed assistance.

Requirements

Job Skills

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German Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce the opening for German Speaking Customer Service Representatives within the aviation industry. This position is ideal for individuals who are passionate about aviation and possess exceptional customer service skills. You will play a key role in ensuring that our customers receive outstanding support in German, helping them navigate their inquiries related to flight services, bookings, and customer assistance.


Key Responsibilities

  • Handle customer inquiries related to aviation services, including flight bookings, cancellations, and general inquiries via phone, email, and live chat in German.
  • Provide accurate information about flight schedules, ticketing, and airline policies.
  • Assist customers with managing their travel arrangements and addressing any concerns effectively.
  • Resolve issues and complaints with a customer-first approach, ensuring satisfaction.
  • Document and maintain records of customer interactions in the CRM system.
  • Collaborate with different teams to ensure smooth service delivery.
  • Stay informed about current industry updates, routes, and company policies to provide accurate assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service for Transportation (Rail, Shipping, etc.) indust

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for Dutch Speaking Customer Service Representatives in the transportation industry, specifically focusing on rail and shipping. This role is perfect for individuals who are passionate about travel and logistics and have a strong commitment to providing exceptional customer service. As a key member of our team, you will facilitate communication in Dutch, assisting customers with their transportation needs and inquiries.


Key Responsibilities

  • Respond to customer inquiries about transportation services, including rail and shipping options, via phone, email, and chat in Dutch.
  • Provide detailed information regarding schedules, ticketing, and shipping logistics.
  • Assist customers with booking changes, cancellations, and any related issues.
  • Resolve customer complaints in a professional manner, ensuring a positive experience.
  • Document all customer interactions accurately and maintain records in the system.
  • Collaborate with logistics and customer service teams to ensure efficient service delivery.
  • Stay informed about transportation industry trends and changes to enhance customer engagement.

Requirements

Job Skills

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