Our client is seeking to appoint a Project Controls Director who shall assume duties from the Operational Director to provide oversight on the one of their key projects. This includes, but is not limited to:

On behalf of our client we are recruiting for a QA/QS Superintendent. Reporting to the Project Director of refurbishment, the Superintendent Quality Assurance and Quality Surveillance will utilize their refurbishment experience to achieve project objectives on time, on budget and in compliance with applicable quality assurance and safety standards.

• Evaluate activities of the contractor(s) who will participate in the execution of the project to ensure that they have implemented a quality assurance program that meets the requirements
• Ensures the development of the Quality Assurance Program, applicable to the Refurbishment Project, its documentation and implementation, aligned with the requirements of the integrated management system
• Verifies the procurement initiation documentation from the point of view of introducing the quality management requirements, in accordance with the applicable industry norms
• Verifies the fulfillment of the applicable quality management requirements, in the performance of the contracts related to the refurbishment project
• Ensures the verification of the inspection and testing plans (ITP) and of the supporting documents from the contracts related to the refurbishment project, from the point of view of complying with the applicable quality management requirements

Requirements

TRL Ltd are currently recruiting for a System Engineer to help with the preparation of the Level 3 and Level 4 Commissioning Procedures for assigned NSP/ BOP/ Common systems based on commissioning specifications provided by the EPC Contractor. Preparing lay up & conservation procedures for assigned systems in preparation for the refurbishment outage. Providing oversight on field activities related to commissioning. Reporting commissioning problems and participating in their diagnosis and resolution. Interfacing as required with all groups involved directly or indirectly with the commissioning of systems. Preparing commissioning reports. Preparing Return to Service (RTS) procedures for assigned systems post-refurbishment.

Requirements

Within the terms of reference and context provided the Superintendent, NSP/BOP/Common systems and through collateral relationships with peers within the PMO, the System Engineer is accountable for the following:

On behalf of our client we are recruiting a results-driven professional to join the on-site team in the role of Senior Project Manager to lead local and international team members to the successful completion of assigned scope as part of the Project Management Office reporting.

KEY ACCOUNTABILITIES 

The Senior Project manager will report directly to the Project Director and has as main accountabilities:

·        Develop and provide strategic direction over assigned scope and ensure execution in alignment with the overall project goals

·        Establish a framework and methodology for execution of and monitoring of scope in alignment the project governance in various contacting environments including governance of EPCs

·        Assign projects to personnel functioning as deputy project managers and project engineers

·        Accountable for the on time and on budget execution of assigned projects requiring collaboration with outside groups such as construction, engineering and project controls

·        Manage and oversee contract administration and contract monitoring functions for the provision of services from EPCs and other contractors

·        Supervise, direct and accountable for the direct output of each member of the project team

On behalf of our client we are recruiting for a Finance and Accounting Manager. They will lead and internalize the accounting and financial operations in Romania and other European locations. This role will be responsible for end-to-end accounting activities, tax compliance, financial reporting, and strategic support to management ensuring both operational efficiency and full regulatory compliance.

Accounting and Compliance

Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Customer Service Representative in the Airlines industry, based in Athens. This role is ideal for individuals who thrive in a fast-paced environment and are dedicated to providing exceptional service to travelers. You will be responsible for assisting passengers with their inquiries, ensuring that their travel experience is smooth and enjoyable, all while communicating effectively in Spanish.

Key Responsibilities

• Assist customers with inquiries regarding flight booking, changes, cancellations, and travel policies via phone, email, and chat in Spanish.
• Provide information on flight schedules, baggage policies, and airline services.
• Resolve customer complaints and issues promptly, ensuring a positive experience.
• Document customer interactions accurately and maintain records in the CRM system.
• Collaborate with team members and operational staff to ensure seamless service delivery.
• Stay informed about airline regulations, promotions, and services to provide up-to-date information.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Italian Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and related logistics. This role is perfect for those who are enthusiastic about customer support and are keen to help clients navigate their transportation needs. As a representative, you will utilize your Italian language skills to provide top-notch assistance and ensure a seamless experience for our customers.

Key Responsibilities

• Address customer inquiries related to transportation services, booking processes, and pricing via phone, email, and live chat in Italian.
• Provide information on shipping options, schedules, and regulations relevant to rail and shipping services.
• Assist customers with reservations, modifications, and cancellations of transportation services.
• Resolve issues and complaints quickly and thoughtfully, ensuring customer credentials are met.
• Accurately document all customer interactions within the CRM system for record-keeping.
• Work closely with internal teams to provide customers with accurate and timely updates.
• Stay updated on transportation industry trends and service offerings to enhance customer support.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Italian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are enthusiastic about logistics and supply chain management and who are committed to providing exceptional customer support. In this position, you will assist customers in navigating their inquiries and ensuring seamless access to our logistics services, all while communicating in Italian.

Key Responsibilities

• Manage customer inquiries related to logistics services, including shipment tracking, delivery schedules, and service rates via phone, email, and chat in Italian.
• Provide clear and accurate information on logistics processes, tariffs, and customs regulations.
• Assist customers with booking shipments, handling changes, and resolving complaints.
• Document all customer interactions and update records accurately within the CRM system.
• Work collaboratively with internal teams to ensure efficient service delivery and issue resolution.
• Keep updated on industry trends and service offerings to enhance customer assistance.

Requirements

Mercier Consultancy MD is delighted to announce a position for Italian Speaking Customer Service Representatives in the Aviation industry. This exciting opportunity is perfect for individuals who are passionate about providing exceptional service in a fast-paced and dynamic environment. As a representative, you will be integral in assisting passengers and clients with their aviation-related inquiries while offering support in the Italian language.

Key Responsibilities

• Manage customer inquiries regarding flight schedules, bookings, and airline services via phone, email, and live chat in Italian.
• Provide accurate information about fares, policies, and travel regulations.
• Assist customers with ticket changes, cancellations, and special requests.
• Resolve issues and complaints efficiently while ensuring high levels of customer satisfaction.
• Document and maintain records of all customer interactions in our CRM system.
• Collaborate with airline staff and other departments to ensure seamless service.
• Stay updated on industry trends and airline policies to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. This role is ideal for individuals who are passionate about providing exceptional service and have a strong interest in transportation solutions. As a representative, you will engage with customers and assist them in navigating their transportation needs while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in French.
• Provide accurate information on shipping options, delivery timelines, and service policies.
• Assist customers with the booking process, changes, and cancellations of services.
• Resolve any issues or complaints in a timely and professional manner.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with operational teams to provide real-time information to customers.
• Stay informed about transportation trends and service updates to assist customers effectively.

Requirements