Mercier Consultancy MD is delighted to announce an opportunity for Danish Speaking Customer Service Representatives in the pharmaceuticals industry. This role is ideal for individuals who are passionate about customer care and have an interest in healthcare solutions. As a representative, you will support healthcare professionals and patients by providing essential information and assistance in Danish, ensuring their needs are met with empathy and professionalism.

Key Responsibilities

• Manage customer inquiries related to pharmaceuticals, prescriptions, and healthcare products via phone, email, and chat in Danish.
• Provide accurate information regarding product usage, side effects, and regulatory guidelines.
• Assist customers with order placements, tracking, and managing any issues related to their inquiries.
• Document all customer interactions meticulously to maintain accurate records.
• Collaborate with various internal teams to resolve complex inquiries effectively.
• Stay updated on industry trends, product knowledge, and healthcare regulations.

Requirements

Mercier Consultancy MD is eager to announce a position for Italian Speaking Customer Service Representatives in the pharmaceuticals industry. This role is an excellent opportunity for those passionate about healthcare and dedicated to providing exceptional customer support. As a representative, you will assist healthcare professionals and patients with inquiries related to pharmaceutical products and services while ensuring that communication is clear and empathetic.

Key Responsibilities

• Handle inquiries from healthcare providers and patients regarding pharmaceutical products, services, and prescriptions via phone, email, and chat in Italian.
• Provide detailed and accurate information about medication, dosage, usage, and potential side effects.
• Assist customers in navigating insurance coverage and reimbursement processes.
• Document all interactions and inquiries in the CRM system for record-keeping and follow-up.
• Collaborate with internal teams to facilitate timely solutions to customer issues.
• Stay updated on industry regulations, product updates, and company policies to provide relevant information.

Requirements

Mercier Consultancy MD is delighted to offer a position for Italian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and committed to providing excellent service to customers navigating pharmaceutical products and services. As a representative, you will be instrumental in assisting patients, healthcare providers, and pharmacists with their inquiries in a compassionate and professional manner.

Key Responsibilities

• Respond to customer inquiries regarding pharmaceutical products, services, and prescriptions via phone, email, and chat in Italian.
• Provide clear information on product usage, safety, and compliance with healthcare regulations.
• Assist healthcare professionals and patients in resolving issues related to prescriptions and medication management.
• Document customer interactions accurately for quality control and regulatory compliance.
• Collaborate with internal teams to address product-related questions and enhance service delivery.
• Stay informed about the latest developments in pharmaceuticals and company offerings to provide accurate support.

Requirements

Mercier Consultancy MD is delighted to offer an excellent opportunity for French Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is designed for individuals who are passionate about healthcare and committed to providing outstanding customer service. You will be responsible for assisting customers with their pharmaceutical inquiries, ensuring they receive accurate information while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and chat in French.
• Provide detailed information about product usage, benefits, and potential side effects while ensuring compliance with industry regulations.
• Assist healthcare professionals and patients with order processing, refills, and product availability.
• Resolve any issues or complaints promptly and professionally to ensure high levels of customer satisfaction.
• Document all interactions accurately in the CRM system, adhering to privacy and regulatory standards.
• Collaborate with clinical teams to provide customers with timely and relevant information.
• Stay informed about industry trends, new products, and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Spanish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about customer care and have a strong desire to assist clients within the healthcare and pharmaceutical sectors. As a representative, you will provide crucial information and support to customers while ensuring their queries are addressed promptly and professionally.

Key Responsibilities

• Manage customer inquiries regarding pharmaceutical products, services, and prescriptions via phone, email, and live chat in Spanish.
• Provide detailed information on medication usage, side effects, and health guidelines.
• Assist customers with product orders, refills, and handling complaints or concerns.
• Document customer interactions and maintain accurate records in our CRM system.
• Work closely with pharmacy staff and healthcare professionals to ensure accurate information is delivered.
• Stay updated on industry regulations and product developments to provide the best support.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Nordic Speaking Customer Service Representatives in the Pharmaceuticals industry. In this vital role, you will assist patients and healthcare professionals in navigating pharmaceutical services and product inquiries, ensuring they receive accurate and timely support in their native language. This position is perfect for those who are enthusiastic about healthcare and committed to making a positive impact in the industry.

Key Responsibilities

• Provide exceptional customer service by managing inquiries related to pharmaceutical products, prescriptions, and services via phone, email, and chat in Nordic languages.
• Assist healthcare professionals and patients with product information and usage guidance.
• Resolve customer concerns and complaints promptly while ensuring compliance with industry regulations.
• Document all interactions accurately and maintain customer records in our CRM system.
• Collaborate with sales and technical teams to deliver comprehensive support.
• Stay updated on pharmaceutical developments, product launches, and industry standards to enhance customer interactions.

Requirements

The Pharmacist will play a critical role in ensuring the safe, compliant, and effective management of pharmaceutical products across our operations in Singapore. This role ensures compliance with regulatory requirements and Unimed’s Quality Management System (QMS), maintains employee training and compliance records, oversees controlled substance management, and provides product substitutions to meet customer and operational needs while maintaining safety and compliance standards.

• Minimum 5 years of experience in a pharmaceutical, healthcare, or medical supply environment (international experience a plus).
• Bachelor’s or Doctor of Pharmacy (PharmD) degree; active license to practice as a pharmacist in [relevant jurisdiction].
• Strong knowledge of controlled drug regulations and pharmaceutical compliance frameworks.
• Experience with Quality Management Systems (QMS) in a regulated environment.
• Excellent organizational skills with attention to detail in documentation and record-keeping.
• Ability to train, mentor, and oversee staff in compliance-related matters.

Requirements

Quality & Compliance