Location: Luxembourg

On-Site | Full-time

Compensation: €180K - €250K

We are hiring on behalf of our client, a leading international financial services provider within the digital asset sector, the client is seeking a highly qualified Authorised Manager to join the senior management team in Luxembourg. This pivotal role is primarily responsible for the oversight of Risk Management, Internal Control, and Information Security.

The successful candidate will be accountable for the design, implementation, and effectiveness of the firm’s risk management framework and ICT governance in strict alignment with MiCA/MiFID requirements and applicable EU regulations, including DORA. This is a "hands-on" senior leadership position requiring a professional who can balance strategic decision-making with operational execution in an environment without a dedicated Risk or Information Security team. The Authorised Manager will ensure sound and prudent business operations while coordinating across all functions, including providing senior oversight to the Compliance function while respecting its operational independence.

Key Responsibilities

1. Authorised Management & Governance

Mercier Consultancy MD is excited to announce a remarkable opportunity for a Greek Customer Service Agent with a leading financial company situated in Athens. In this role, you will be at the forefront of customer support, assisting Greek-speaking clients with their inquiries and providing them with exceptional service related to financial products and services.

Responsibilities

• Assist Greek-speaking customers via phone, email, and chat, answering questions and providing information on various financial products.
• Resolve customer queries, issues, and complaints in a professional and efficient manner.
• Document all customer interactions accurately in our CRM system for quality assurance and follow-up.
• Collaborate with internal teams to escalate issues and ensure prompt resolutions as needed.
• Stay informed about financial services and industry trends to provide customers with up-to-date information.
• Contribute to a positive customer experience by providing thorough and thoughtful support.

Requirements

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We are seeking someone with a good blend of business consulting skills and a data analytics background. If you are passionate about working on unstructured business problems that can be solved using data, we would like to talk to you.

Responsibilities

We are hiring on behalf of our client a leading Marketing Agency that brings unparalleled expertise to the online trading, fintech and financial services industries, a dynamic Account Manager, to join their marketing team.

Requirements

GoMining is looking for a Data Analyst to join our Finance team and support financial planning, performance analysis, and strategic decision-making.


This position is ideal for someone who combines strong analytical thinking with solid financial understanding and can work confidently in a fast-paced, transaction-heavy fintech / crypto environment.

Responsibilities:

• Analyze financial data including revenue streams, cost structures, margins, and unit economics.
• Support budgeting, forecasting, and financial planning processes.
• Build and maintain financial dashboards and management reports using BI tools (Looker Studio, Tableau, Power BI).
• Develop financial models for revenue forecasting, scenario analysis, and profitability evaluation.
• Work with transaction-heavy datasets related to payments, crypto flows, mining rewards, digital assets, and platform fees.
• Monitor product and financial performance metrics ARPU, LTV, CAC, churn, contribution margin.
• Support P&L analysis across products and regions.
• Automate recurring financial reports and reporting pipelines.
• Ensure data consistency between finance, product, and operational systems.
• Prepare structured presentations and analytical summaries for CFO and executive team.

Requirements

Location: New York

Hybrid | Full-time

Our firm is seeking a high-caliber Senior Project Manager on behalf of a global leader in the Insurance industry. This is a mid-to-senior level role for a proactive professional who specializes in large-scale financial systems projects and possesses a deep understanding of Oracle ERP ecosystems.

The successful candidate will be a "hands-on" leader capable of managing complex global projects across North America, EMEA, and LATAM. We are looking for an individual contributor who can ramp up immediately, command a room of C-suite stakeholders, and drive full-cycle projects to completion using both Waterfall and Agile methodologies. As a Senior Project Manager, you will be responsible for the end-to-end delivery of critical financial systems initiatives. You will ensure that projects are completed on time, within budget, and to the highest quality standards while navigating the complexities of a fast-paced, multinational environment.

Key Responsibilities:

Paraplanner

Location: Buffalo Grove, IL – Fully On-site

Experience Level: Associate to Mid-Senior (3–5 Years Preferred)

Industry: Financial Services

Visa Sponsorship: Not available for this position.

Our firm has been retained by an established financial services practice to find a dedicated and detail-oriented Paraplanner. This role is ideal for a professional who enjoys the "behind-the-scenes" work of financial planning—building robust plans using a proprietary Excel-based system and managing the critical workflows that follow client meetings.

This position is a perfect fit for an experienced Paraplanner or a Financial Advisor/Planner who wishes to step away from the client-facing sales cycle and transition into a role focused entirely on the technical and administrative side of wealth management.

Key Responsibilities:

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Key Responsibilities

• Lead and support customer journey mapping exercises for a financial services client.
• Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
• Translate business needs into clear functional requirements and actionable insights.
• Work closely with CRM and Martech teams to align business objectives with technical capabilities.
• Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.

Requirements

Experience

• 5–7 years of solid, relevant experience as a Business Analyst.

Industry Knowledge

• Strong familiarity with the financial services industry.

Technical Exposure

Mercier Consultancy MD is excited to present an excellent opportunity for German Speaking Customer Service Representatives for an Online Bank, with the opportunity to work in Greece. This role is designed for individuals who are enthusiastic about banking services and committed to delivering exceptional customer support. As a representative, you will assist clients in German, addressing their inquiries related to online banking products and services.

Key Responsibilities

• Manage customer inquiries regarding online banking services, account management, and transactions via phone, email, and chat in German.
• Provide clear and accurate information about banking products, fees, and remote banking options.
• Assist customers with troubleshooting technical issues related to the online banking platform.
• Resolve customer complaints and queries effectively, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system for record-keeping and follow-up.
• Work closely with banking staff and departments to enhance service delivery and customer experience.
• Stay informed about financial regulations and updates in the banking industry to provide relevant advice.

Requirements