Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Dutch/Flemish Speaking Customer Support Representative, offering a remote work arrangement based in beautiful Greece. This role is ideal for enthusiastic individuals who are passionate about providing excellent customer service while enjoying the flexibility of working from home.

Key Responsibilities

• Provide exceptional customer support to Dutch/Flemish-speaking clients through various channels including phone, email, and chat.
• Address client inquiries regarding products, services, and company policies accurately and professionally.
• Effectively resolve customer complaints and issues, ensuring high levels of satisfaction.
• Document interactions thoroughly in our CRM system to ensure seamless service delivery.
• Collaborate with internal teams to deliver comprehensive solutions and address customer needs.
• Stay informed about company offerings and industry trends to provide knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Dutch/Flemish Speaking Customer Support Representative, with the flexibility of working remotely from beautiful Greece. This exciting opportunity is perfect for individuals passionate about providing exceptional service while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Provide top-notch customer support to Dutch/Flemish-speaking clients via various channels, including phone, email, and chat.
• Address inquiries related to products, services, and company policies promptly and professionally.
• Resolve customer complaints and issues efficiently to ensure high levels of satisfaction.
• Document all customer interactions accurately in our CRM system to enable continuous improvement.
• Work collaboratively with other departments to deliver comprehensive solutions to customer needs.
• Stay updated on product knowledge and industry trends to enhance the quality of customer support provided.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch/Flemish Speaking Customer Support Representative, offering a remote work opportunity based in Greece. This position is perfect for customer service professionals eager to provide top-notch support to our Dutch and Flemish-speaking clients while enjoying the beautiful surroundings of Greece.

Key Responsibilities

• Deliver exceptional customer support to Dutch and Flemish-speaking clients via phone, email, and live chat.
• Address inquiries related to products, services, and company policies with accuracy and efficiency.
• Resolve customer complaints and issues promptly, ensuring high levels of customer satisfaction.
• Document customer interactions thoroughly in our CRM system for enhanced service quality.
• Collaborate with various teams to provide comprehensive solutions to customer needs.
• Stay updated on product knowledge and industry trends to effectively assist customers.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent who will work in Sofia, with paid relocation provided. This position is perfect for individuals seeking an international experience while delivering outstanding service to our Dutch-speaking clients. You will be instrumental in ensuring customer satisfaction and loyalty.

Responsibilities

• Provide assistance to Dutch-speaking customers via phone, email, and chat regarding inquiries related to products and services.
• Deliver comprehensive information about products, assist with orders, and troubleshoot any issues customers may encounter.
• Resolve customer complaints with professionalism and efficiency to enhance customer satisfaction.
• Maintain accurate records of customer interactions in our CRM system to improve service quality.
• Collaborate with colleagues and other departments to ensure a seamless service experience.
• Stay informed about product updates, promotions, and relevant market trends to offer the best support.

Requirements

Are you fluent in Dutch and passionate about providing excellent customer service? Would you like to live in Greece while working for an international company, with the freedom to choose between Athens or remote locations?

We are looking for Dutch-speaking Customer Service Representatives to join a growing international team. In this role, you will assist customers, provide solutions, and ensure a positive experience for users of a global digital platform.

This is an excellent opportunity to grow your career while enjoying life in Greece — whether you want to experience the bustling city life of Athens or enjoy a more relaxed lifestyle by the coast or islands.

Your Responsibilities

• Handle customer inquiries via phone, email, or chat in Dutch
• Provide accurate information and solutions in line with company policies
• Maintain high standards of professionalism and customer satisfaction
• Document interactions and escalate issues when needed
• Collaborate with your team to continuously improve service quality
• Follow internal procedures and workflows consistently

Requirements

Do you speak Dutch fluently and have a passion for social media? Are you ready for an exciting opportunity to live in Athens, Greece, while working in a fast-growing international digital environment?

We are looking for Dutch-speaking Social Media Content Moderators to join the Miele project in Athens. In this role, you will ensure a safe and enjoyable online experience for users by reviewing and moderating digital content for a global platform.

This is a unique chance to combine professional growth with life in one of Europe’s most historic and vibrant capitals. From Mediterranean cuisine to weekend escapes to the Greek islands, Athens offers a lifestyle like no other.

Your Responsibilities

• Review, evaluate, and categorize social media content according to internal guidelines
• Ensure content complies with platform policies and quality standards
• Make objective decisions to maintain a safe and positive online community
• Apply content policies consistently and accurately
• Assist users via chat, email, or phone depending on project needs
• Suggest improvements to workflows and moderation processes
• Follow internal procedures and moderation guidelines at all times

Requirements

Join Our Team!

Are you a fluent Dutch speaker looking for an exciting opportunity to work remotely in Greece? At Mercier Consultancy MD, we are thrilled to announce that we are seeking a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team.

This position not only offers the chance to provide exceptional customer service but also includes paid relocation to Greece, giving you the opportunity to embrace a vibrant new lifestyle!

Your Role:

• Deliver outstanding customer support to Dutch-speaking clients by addressing their inquiries with professionalism and care.
• Utilize various communication channels including phone, email, and chat to assist clients effectively.
• Become proficient in our client systems to ensure high-quality service delivery.
• Work collaboratively with colleagues to guarantee prompt resolutions for customer issues.

Requirements